JOB TITLE: Wellbeing Programme Manager (Ageless Thanet)

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Job

Description

JOB TITLE: Wellbeing Programme Manager (Ageless Thanet)

2 year Fixed Term Contract

GRADE: G21 to G23

SALARY: £23,504 to £24,619 per annum

HOURS: 39

LOCATION: Head Office, Northdown House, Margate

DISCLOSURE REQUIRED? Yes Enhanced

RESPONSIBLE TO: Deputy Managing Director

STAFF RESPONSIBLITIES? Yes

OVERVIEW:

‘Wellbeing’ is part of the £3m Big Lottery funded ‘Ageless Thanet’ project (part of the national Ageing Better campaign). The project is a partnership of voluntary, statutory and private sector organisation that have come together to improve physical and mental wellbeing and reduce loneliness and social isolation in older people.

We want to change people’s perceptions of ageing, and show people that growing old is positive and to be embraced. We want Thanet’s older people to make their voices heard and will help them to achieve this, working together, in partnership, cross-sector and with the community. Ageless Thanet’s aim is to make Thanet a great place to grow old.

JOB SUMMARY:

To manage the Ageless Thanet ‘Wellbeing’ programme in Thanet, with the aim of identifying, developing and delivering a varied and diverse programme of opportunities available to Thanet residents age 50 and over. To be responsible for meeting the objectives and funding criteria of the Big Lottery funded Ageless Thanet project and Service Level Agreement with Social Enterprise Kent.

To engage a number of providers to participate in the ‘Your Life – Live it Better’ Wellbeing programme and to run a range of activities (cultural, physical and artistic) to improve the physical and mental wellbeing of vulnerable older people in Thanet. To attract 5000 participants with 70% feeling our community-based wellbeing activities have improved their health and reduced feelings of loneliness by the end of the project.

To integrate the wellbeing programme with other Your Leisure community projects and the other workstreams within the Ageless Thanet project to complement the programme and enhance the delivery of our charitable objectives.

MAIN DUTIES AND RESPONSIBILITIES/ACCOUNTABILITIES:

(This job description covers the main duties and responsibilities of the job. Other activities commensurate with this Job Description may from time to time be undertaken by the job holder).

1.  To develop positive relationships with key stakeholders from the voluntary, community and statutory sector, including a range of partners, to effectively deliver the Wellbeing workstream. In doing so to maximise access opportunities and broaden the diversity of activities available.

2.  To co-ordinate, attend and administer stakeholder meetings to assist in the ongoing development and review of the Wellbeing programme.

3.  To introduce a range of opportunities initially under the following themes:

Ø  Physical Exercise – Neighbourhood Toning Suite

Ø  Art & Culture – Culture Club

Ø  Hobbies & Dreams – Hobby House

4.  To develop consultation and participation processes with older people, their families and wider stakeholders to ensure the wellbeing programme is designed and delivered based around need. To positively develop community engagement.

5.  To deliver activities in accordance with current legislation including health and safety requirements and in accordance with Your Leisure’s policies and procedures.

6.  Ensure all activities have signed off risk assessments and where external providers are used a copy of their insurance and risk assessment is obtained and filed.

7.  To maintain effective systems for monitoring evaluating and reporting the work of the project, measure how the team perform in for example reducing isolation/ loneliness, and increased confidence, self-esteem and well-being. To continuously review performance by ensuring completion of monitoring and evaluation forms and obtaining customer feedback to measure satisfaction.

8.  To establish and manage a volunteer support group to assist with activities as appropriate.

9.  To manage the recruitment, training and supervision of the Community Organisers in accordance with Your Leisure’s policies and performance management procedures. Ensuring all support staff complete induction and safeguarding training within six months.

10.  Where required, to provide training and introduction for new customers ensuring information is stored on database.

11.  To ensure all safeguarding concerns are recorded, reported on and filed in line with Your Leisure Policy and procedures and to supervise others to achieve high safeguarding standards and to implement and update agreed safe policy and best practice ensuring all customers, especially vulnerable adults are protected.

12.  To actively seek other funding to support the delivery of wellbeing activities and provide longer term sustainability to the Ageless Thanet project. To keep stakeholders involved and offer corporate partners volunteer opportunities.

13.  To build and maintain effective working relationships both internally and externally while promoting the work of the project and Your Leisure.

EQUAL OPPORTUNITIES

The post holder shall carry out his/her duties with full regard to the Company’s Equal Opportunities Policy.

HEALTH AND SAFETY

The post holder has responsibility for ensuring the health and safety at work of themselves and their colleagues as well as customers on Company premises. Any identified risk to health and safety must be promptly communicated to the line manager.

REVIEW ARRANGEMENTS

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that it is inevitable that, over time, the nature of individual jobs will change, existing duties may be lost and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, the Company will expect to revise this job description from time to time and will consult with the post holder at the appropriate time.

Prepared By: / Deputy Managing Director
Date: / 2nd March 2015
Agreed By Post Holder:
Date:
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Person Specification

JOB TITLE: Wellbeing Programme Manager (Ageless Thanet)

ESSENTIAL CRITERIA:

EDUCATION, QUALFICATIONS AND TRAINING:

·  A good level of general education with a supervisory or management qualification

OCCUPATIONAL QUALIFICATIONS/EXPERIENCE:

·  A recognised qualification and/or experience in working with older people

·  An understanding of the issues affecting members of the community aged 50 and over

·  Proven experience / methods of working and communicating with older people to promote participation and involvement

·  An understanding of the relevant services and agencies working with older people

·  An understanding of safe practices and health and safety issues.

·  Experience in developing new projects and of partnership working in a multi-stakeholder environment

·  Experience of managing and supporting staff/volunteers

SKILLS ABILITIES AND KNOWLEDGE:

·  Clear and concise written and verbal communication skills

·  Networking skills

·  Collaborative working skills

·  IT skills in word processing and e-mail (Microsoft Office applications).

·  Facilitation and presentations skills including the ability to produce publicity materials.

·  Ability to collate, present and report information in appropriate format for the intended audience.

·  An ability to monitor, record and evaluate the work of the project

MANAGING RESOURCES

·  Contribute to the setting of budgets

·  Manage budgets and allocate resources within them

·  Aware or work towards legal and safeguarding frameworks/standards

PROVIDING A SERVICE TO OTHERS

·  Contribute to the development and maintenance of high standards of service to others

·  Values differences in others and respects their contribution/expertise

·  Ensures that others are aware and understand safeguarding requirements

·  Identifies opportunities for others, including older people to be involved in the work we do and ensure that others are aware and understand this approach

PERSONAL CIRCUMSTANCES:

·  To actively promote the values of Your Leisure in your day-to-day work.

·  At all times to carry out your responsibilities with due regard to Your Leisure’s commitment to keeping people safe.

·  A commitment to ensuring the needs and rights of all users are upheld through their active participation in the work of the project and Your Leisure.

·  A commitment to diversity, dignity and equality in working relationships and practice.

·  The ability to work both independently and as part of a team and a willingness to learn new methods of communication

·  To maintain confidentiality in all aspects of the work of the project and of Your Leisure.

·  To be adaptable, flexible and emotionally resilient to be able to cope with changing priorities and demands.

Your Leisure (Kent) Ltd Code: Issue 1 By: MW Date: April 15 Ref/HR/JD/Template Page 1 of 1