JOB TITLE:Sales and Marketing Manager

RESPONSIBLE TO:Chief Executive

SALARY:£20,020 to£23,660 FTE* depending on

experience

LOCATION:First House, Brinnington although travel will be required

to other locations within Stockport

HOURS & CONDITIONS:21 hours per week, days and times to be agreed

TYPE OF CONTRACTThis role is for a fixed-term of 12 months

Closing date for completed application forms is Friday 3 June at 5pm

Interviews will be held on Thursday 9 June

PURPOSE OF THE JOB

To deliver the Credit Union’s Sales and Marketing Strategy

To increase the number of local employers that offerour payroll savings scheme in line with targets set by the Credit Union

To increase the take up of loan products and services

To increase the visibility of the Credit Union across Stockport

RESPONSIBILITIES

Lead key staff and volunteers in the development and delivery of an ambitious Sales and Marketing Strategy
Increase awareness of the Credit Union amongst employers leading to at least 6 new payroll employers offering the scheme during the year
Ensure the Credit Union meet its targets for growth for increasing individual membership, particularly amongst young people
Increase sales of existing loans and products
Support the launch of new products including Child Benefit Loans and White Goods Loans
Develop a range of marketing and display materials for use at collection points and other events
Organise and attend promotional events and roadshows
Contribute to the development of a new website, and once established update the website with product information
Increase the visibility of the Credit Union by developing a regular presence in the press, and through the use of social media and the website

GENERAL

All staff employed by Stockport Credit Union are expected to:

•Adhere to Stockport Credit Union policies and procedures at all times

•Identify member’s needs and promote the use of credit union products and services where appropriate

•Identify ways to continuously improve our service to members

•Provide cover for other members of a small staff team as reasonably required

•Attend training and undertake professional development opportunities

•Attend and participate in supervision, appraisal, training and development systems

•Attend occasional meetings and events out of normal days/hours worked

•Plan and prioritise own work

•Work in ways that actively promote good practice and that address Equality and Diversity issues

•Take due and reasonable care of him/herself and others in respect of Health & Safety at work

•Maintain an awareness of legislation and regulation governing the operation of credit unions

•Maintain a sense of social responsibility and a commitment to Treating Customers Fairly

•Comply with Data Protection legislation and maintain strict confidentiality and security in dealing with all information relating to the credit union and its members

•Complete a Confidentiality Agreement which remains binding after the individual leaves the credit union

•Undergo a DBS check and credit check

*FTE - our normal full-time week is 35 hours

OTHER DUTIES

To undertake any other duties, appropriate to the post as agreed between the Chief Executive and the post holder

DATED:APRIL 2016

PERSON SPECIFICATION – SALES AND MARKETING MANAGER

ESSENTIAL CRITERIA / DESIRABLE CRITERIA
Experience
Sales and/or marketing experience / Working within the financial services industry
Evidence of achieving growth targets / Training of staff and volunteers
Product and Business Development / Website Development
Design skills/Creating marketing material
Education and Training
High standards of literacy and numeracy / Marketing degree or Business Studies degree or other relevant qualification
Able to use effectively Microsoft Office packages, email and customer databases / Evidence of ongoing job related training and personal development
Knowledge and Skills
Excellent interpersonal and communication skills / Knowledge of credit unions, their values and products
Able to work as part of a team / Able to collate, summarise, interpret and present financial information
Able to monitor and report on progress / Understanding of diversity and able to apply equal opportunities
Able to organise and prioritise own workload / Knowledge and understanding of Data Protection Act
PERSONAL QUALITIES
Enthusiastic and ambitious with a positive and proactive approach
Organised, reliable and professional, excellent time-keeping
Car driver with access to car for business
Commitment to continuing professional development

INFORMATION FOR JOB APPLICANTS

Stockport Credit Union is a not-for-profit, financial cooperativethat provides straightforward, affordable financial services to anyone who lives or works in Stockport. We provide affordable loans at fair rates of interest to meet everyday needs and for larger purchases. Stockport Credit Union is a 'mutual' organisation and that means it is owned by its members and all the benefits are for members alone. It provides an important way for local people and organisations to increase the supply of affordable credit in the community and to help the Credit Union to be sustainable. Any surplus is given back to members in the form of a dividend

There have been credit unions in Stockport for over 25 years and in December 2005, Stockport Credit Union (SCU) was formed when Brinnington, Houldsworth, Offerton and Werneth came together. Over 2,000 people are now members and between them they have nearly £1m of savings and we have £0.5m out on loan.

In October 2013, Stockport Credit Union adopted a Business Plan that set out a number of priorities and actions intended to improve capacity, resilience and effectiveness starting with the appointment of a Development Manager funded by Stockport Homes. Since then a number of new products and services have been successfully launched, and the Credit Union is poised to grow its membership and loan book. A new website will be launched in the next 6 months.

The Credit Union is now in a position to recruit a Lending Services Officer, a Sales and Marketing Manager and a Member Relationship Officer. This is an ideal opportunity to make a significant contribution to a growing organisation. We are looking for ambitious people who are excellent communicators and who have a professional approach to their work, and ideally with a financial services background. If you are motivated, well organised and work well with a wide range of people we want to hear from you.

We need people who can hit the ground running, and who have a clear vision of how they can help us to deliver our ambitious growth targets.

APPLICATION FOR EMPLOYMENT – CONFIDENTIAL

Please return your completed application form to:

Helen Wilman, Stockport Credit Union, First House, 367 Brinnington Road, Stockport, SK5 8EN or to

This form should be completed in black ink or type. All personal details will be treated in confidence. Please ensure all sections of the form are fully completed.

The information you provide on this form is the only information we will use in deciding whether you will be shortlisted for an interview. It is therefore essential that you complete the form fully and that you clearly demonstrate how you meet each point on the Person Specification. Please note that CVs are not accepted.

Please note that if you are offered a position, we will undertake a Disclosure and Barring Service (DBS) check.

If you require any further information or clarification, please do not hesitate to contact Helen Wilman on 0161 430 5808.

SECTION 1 – PERSONAL DETAILS

First Name / Surname
Address
Postcode
Date of birth / NI No.
Phone (Home) / Phone (Work)
Mobile / Preferred contact number

SECTION 2 – WORK EXPERIENCE

How much notice are you required to give your current employer?

Present or most recent employment:

Job Title / Employer Name & Address / Key Duties / Reason for Leaving / Dates of Employment

Please list previous employment. This section can include voluntary work. Continue on a separate sheet if necessary.

Job Title / Employer Name / Key Duties / Reason for Leaving / Dates of Employment

SECTION 3 – EDUCATION AND TRAINING

Please list all relevant educational and training qualifications. Please note that copies of certificates may be requested if you are shortlisted for interview (please do not send them with your application).

School or College / Date of qualification(s) / Qualification(s) / Grade

SECTION 4 – SUPPORTING INFORMATION

To be shortlisted for interview you are required to demonstrate that you have all the necessary skills and abilities to meet the requirements of the Job Description and Person Specification. Please continue on a separate sheet if necessary.

SECTION 5 – REFERENCES

Please give full contact details for two referees, one of which should be your current or most recent employer. They should be people who know you well (1year minimum) and are able to comment on your experience and qualifications for the post, as well as your character and personal qualities. They should not be relatives or friends.

Name / Occupation / Address / Postcode / Telephone Number

Can we contact this referee prior to an offer of employment?Yes/No

Name / Occupation / Address / Postcode / Telephone Number

Can we contact this referee prior to an offer of employment? Yes/No

SECTION 6 – HEALTH

Do you have a disability or medical condition that may affect your work? Yes/No

If, YES, please give details below:

SECTION 7 – DECLARATION

Please give details of any unspent criminal convictions and, if relevant, details of any bankruptcy proceedings ever taken against you.

I confirm that the above information is true, accurate and complete and that any misrepresentation may invalidate my application or lead to my summary dismissal after appointment.

Signed / Date

EQUAL OPPORTUNITIES MONITORING FORM

This form should not be attached to your application for employment form. It should be placed in a separate envelope and returned with your application.

Completion of this form is not compulsory.

AGE

Under 18□

18-25

26-35

36-45

46-55

55+

ETHNICITY

White European

Black African

Black Caribbean

Black Other

Pakistani

Bangladeshi

Asian Other

Chinese

Indian

Other