JOB TITLE: Clinical Support Worker Children Nasal Flu Vaccination Programme

JOB DESCRIPTION

JOB TITLE: Clinical Support Worker – Children Nasal Flu Vaccination Programme

BAND: Agenda for Change Band 2

HOURS AND: As specified in the job advertisement and the Contract of

DURATION Employment

AGENDA FOR CHANGE

REF NO:

DBS LEVEL: Enhanced DBS with Both Barred Lists Check

REPORTS TO: Band 5 Immunisation Nurse

ACCOUNTABLE TO: Project Lead

LOCATION: The post holder will initially be based at the location specified in the job advertisement and the Contract of Employment. However, the Trust reserves the right, with consultation, to relocate post holders to any base within the Trust in line with service requirements.

JOB PURPOSE:

The post holder will work as a member of the Children Nasal Flu pilot programme team for FYPC Division, Leicester Partnership Trust to support the safe delivery of a large scale immunisation and vaccination programme within community and educational settings. This vaccine will be offered to all primary aged children from 5 (Year 1) to 13 years (Year 8) across Leicester, Leicestershire and Rutland.

To support in improving the uptake rate for this nasal flu immunisation for children/ young people and develop the service in conjunction with local providers and commissioners.
To contribute towards the public health agenda by improving health outcomes for children and young people
MAIN DUTIES AND RESPONSIBILITIES:
Ø  To support the safe administration and delivery of the vaccination across a variety of settings including, schools, GP surgeries and community settings, for children aged 5 – 13 years (programme for 2014/2015), in line with service development standards.
Ø  Deliver direct and indirect care as delegated under the direction and supervision of an appropriate Health Care Professional to support and deliver the vaccination programme.
Ø  Support care delivery by only undertaking delegated work that is within own level skill and competence. Bring any problems to the attention of the session coordinator that may arise during the course of their duty.
Ø  To identify vulnerable children and where appropriate play an integral role within the safeguarding process, utilising the Common Assessment Framework.
Ø  Work in partnership with children, young people, families and multi-agency services supporting the neighbourhood population’
Ø  To work to agreed objectives, ensuring effective and appropriate communication with team members and other agencies.
KEY RESULTS AREAS:
Clinical Responsibilities:
Ø  Assist in the organisation of immunisation sessions supporting the team and session coordinator.
Ø  Ensure the maintenance of the Cold Chain is adhered to throughout the process.
Ø  Compliance with the medicines management standards throughout the process including awareness of contraindications to vaccination.
Ø  Prepare and administer the vaccine safely and competently in accordance with a Patient Specific Directive following local/national standards and guidelines.
Ø  Support clients sensitivity to ensure their inclusion complies with equal opportunities and diversity.
Ø  Support and observe clients who have the ability to self-administer the vaccine.
Ø  Respond to clinical emergencies (anaphylaxis) initiating basic life support to ensure emergency procedures are executed and reported in accordance with national and local policy. Report adverse drug reactions to the named session coordinator so that reporting can be made through the MRHA system.
Ø  Signpost children and young people to the session coordinator where additional advice and support is indicated for identified health needs.
Public Health Responsibilities:
Ø  Contribute towards the development of public health initiatives to meet the needs of identified target groups and carry out public health promotional activities through integration and effective partnership working.
Ø  As a member of the nasal flu immunisation team develop and deliver the program, supporting achievement of performance targets.
Ø  Provide advice and information to clients, parents, members of the public and professionals within their competency framework.
Quality and Governance Responsibilities:

Ø  Ensure confidentiality in accordance with policy and demonstrate understanding of specific issues relating to children and young people.

Ø  Ensure accurate recording of all relevant patient information at each stage of the process in accordance with policy and guidelines.
Ø  Maintain accurate, contemporaneous and confidential electronic records according to Trust Guidelines.
Ø  Demonstrate skills and knowledge in safeguarding practice in accordance with role and ensure appropriate action is taken in accordance with safeguarding procedures.
Ø  Carry out duties consistent with individual patient /users wishes, maintaining privacy, dignity and recognising cultural diversity and needs.
Ø  Maintain a high degree of professionalism, particularly when interfacing with the public.
Ø  Support the process of client and user satisfaction feedback to help develop service provision.
Ø  Participate in the development and expansion of the service.
Ø  Promote own personal and others health, safety and security taking the appropriate action to report risk in accordance with policy.
Resource Responsibilities:
Ø  Equipment and resources are managed effectively to reduce waste and promote cost efficiency.
Ø  Ensure the safe keeping and maintenance of equipment in accordance with policy reporting defect or loss.
Ø  Support the safe storage and stock control of vaccines and adrenaline in accordance with prescription only medicines management and cold chain policy.
Professional Responsibilities:
Ø  Works across organisational and agency boundaries to promote integrated working.
Ø  Work to agreed Trust Policies, which facilitates and supports the Clinical Governance agenda.
Ø  Delivery of Care that is evidence based.
Ø  Work effectively within a skill mix team and also independently with ability to prioritise and organise work.
Ø  Undertakes assigned or delegation of care.
Ø  Ability to work effectively in difficult situations.
Ø  Use negotiation skills when communication is complex and potentially hostile environments.
Ø  Effective communicator, with the ability to liaise appropriately at all levels.
Ø  Develop self through reflective practice, identifying professional development needs and accessing training and development opportunities.
Ø  Support the development of team members, by participating in programmes of learning for members of the team.
Ø  Support, orientate and provide peer supervision for new starters within the team.
Ø  To participate in team meetings.
Ø  Responsible for planning and organising own professional clinical supervision.
Ø  Develop expertise in their specific role in response to demand of the service.
Ø  Comply with mandatory training requirements and maintain training record.
Ø  Comply with requirements for data protection.
Ø  Maintain legibly contemporaneous client records in line with local and national guidance.
Ø  Participate in information technology systems, as they are developed, such as System One
COMMUNICATION AND WORKING RELATIONSHIPS:
-  School Nursing teams
-  Health Visiting teams
-  General Practitioners
-  Child Protection Named Nurse
-  Administrative Immunisation team
-  Immunisation Team
-  Child Health team
-  Head Teachers and educational staff
-  Clinical Educational Lead
-  Neighbourhood Lead
-  Clinical Team Leader
-  Service Manager, FYPC
-  Senior Nurses
-  Children and Young Peoples Services (Social Care)
-  Children Centres
-  Parents / Carers / Clients
-  Community Nursing Service
-  User Groups
-  Voluntary Agencies
-  Early Years Settings
-  Hospital Services
-  Specialist Nursing Services
-  General Practitioners
-  Health Protection Unit
-  CAMHS
-  Commissioners
PHYSICAL DIMENSIONS:
Visiting different settings:
Ø  Lifting and carrying equipment, immunisations work kits, vaccine cool boxes
Ø  Preparing environment for vaccine session
Ø  Exposure to inclement weather, unpleasant smells/odours, body fluids (faeces, vomit)
Ø  Exposure to some aggressive clients and family members.
Ø  Exposure to dust, dirt, fleas, lice, animals.
Ø  Lone working/working in isolation.
Ø  Empathy and counselling skills required for a variety of situations i.e. bereavement/loss, depression and domestic violence.
Ø  Driving between different vaccinations settings.
Ø  Sitting for small periods in office when using visual display units.
Ø  Sitting in a static position for long periods of time at immunisation sessions.
EFFORT AND ENVIRONMENT
Mental Effort:
Will require fixed periods of concentration
Adapt to a rapidly developing and changing service
Ability to deal with complexity working with children and young people, 5 – 13 years.
Emotional effort required in the job:
Supporting the delivery of the large vaccination programme to achieve performance targets
Work as a member of a team where the service is rapidly developing and changing.
Responding flexibly to service demands
Working conditions of the post (Environment):
Working in a range of diverse environments.
Periods of travel between different venues will be required across the city and county
Some exposure to bodily fluids.

ADDITIONAL INFORMATION:

The organisation is in a period of rapid change due to developments and rationalisation of services. This will lead to a modification of structures and job descriptions. The post holder will be expected to co-operate with changes subject to consultation, at any time throughout the duration of their contract.

MOBILITY:

The person specification for the role will detail the mobility requirements of the post.

However, employees may be required to work at any of the other sites within the organisation subject to consultation.

SAFEGUARDING CHILDREN AND ADULTS:

The Trust takes the issues of Safeguarding Children and Adults, and addressing domestic violence very seriously. All employees have a responsibility to support the Trust in its duties by;

·  attending mandatory training on Safeguarding children and adults

·  being familiar with individual and the Trust’s requirements under relevant legislation

·  adhering to all relevant national and local policies, procedures, practice guidance and professional codes

·  reporting any concerns to the appropriate authority

MAKING EVERY CONTACT COUNT

All staff are positively encouraged to contribute to improving health: for themselves, their patients, service users and colleagues.

This happens when, in everyday contact, the opportunity is taken to raise the subject of choosing better health by stopping smoking, reducing alcohol intake, eating more healthily and becoming more active. LPT’s Making Every Contact Count programme has all the information you need, and you will hear more about this once you start in your new post.

HEALTH AND SAFETY:

It is the duty of all employees of the Trust to ensure that a safe working environment and safe working practices are maintained at all times.

Any specific duties you are required to fulfil as part of the job you are employed to undertake will be detailed as part of your job description.

All employees must comply with the duties imposed on them by the Health and Safety at Work Act 1974, i.e.

·  To take responsibility for the Health and Safety of themselves and of other persons who may be affected by their acts or omissions at work.

·  To co-operate with their employer as far as is necessary to meet the requirement of the legislation.

·  Not to intentionally or recklessly interfere with or misuse anything provided in the interest of health and safety or welfare

These duties apply to all staff whenever and wherever they are engaged on Trust business.

DATA PROTECTION:

In line with national legislation, and the Trust’s policies, you must process all personal data fairly and lawfully, for the specific purpose(s) it was obtained and not disclosed in any way incompatible with such purpose(s) or to any unauthorised persons or organisations, unless a lawful exemption applies.

The post holder must be familiar with and comply with the all Trust Policies on Data Protection, Confidentiality and Information Security and Access to Health Records and know how to deal with a request for personal information.

The post holder must be familiar with and comply with the Eight Data Protection Principles contained within the Data Protection Act 1998.

Personal Data must be:

·  Processed fairly and lawfully

·  Processed for specified purposes

·  Adequate, relevant and not excessive

·  Accurate and kept up-to-date

·  Not kept for longer than necessary

·  Processed in accordance with the rights of data subjects

·  Protected by appropriate security

·  Not transferred outside the EEA without adequate protection

CONFIDENTIALITY:

The Trust attaches the greatest importance to patient confidentiality and to the confidentiality of personal health data, personal data and other data held and processed by the Trust. All data should be treated as confidential and should only be disclosed on a need-to-know basis.

Some data may be especially sensitive and is the subject of a specific organisation policy, including information relating to the diagnosis, treatment and/or care of patients and individual staff records. Under no circumstances should any data be divulged or passed on to any third party who is not specifically authorised to receive such data.

Due to the importance that the organisation attaches to confidentiality disciplinary action will be considered for any breach of confidentiality. All members of staff are expected to comply with national legislation and local policy in respect of confidentiality and data protection.

All employees should be mindful of the six Caldicott principles when dealing with person identifiable information.

1.  Justify the purposes of using confidential information

2.  Only use it when absolutely necessary

3.  Use the minimum that is required

4.  Access should be on a strict need to know basis

5.  Everyone must understand his or her responsibilities

6.  Understand and comply with the law

If there is any doubt whether or not someone has legitimate access to information, always check before you disclose.

FREEDOM OF INFORMATION (FOI):

The Trust is committed to openness and accountability. Under the Freedom of Information Act 2000 individuals are entitled to request official information held by the Trust.

POLICIES AND PROCEDURES:

All staff should comply with the Trust’s Policies and Procedures. It is the employee’s responsibility to ensure that they are aware of the relevant Policies and Procedures for their area of work. Key Policies and Procedures will be explained as part of local induction arrangements.

COMMITMENT TO COMMUNITIES, RIGHTS AND INCLUSION:

Leicestershire Partnership Trust has a core purpose of advancing the health and wellbeing of its staff and the communities it serves through the continual development of communities, rights and inclusion. The Trust is committed as a service provider and as an employer to respecting human rights and promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. All employees should actively advance the Trust’s core purpose and commitment by promoting equality, treating everyone with dignity and respect and working to eliminate all discrimination.