Job Title: Case Manager – In Reach
Status: Full-Time
Program: RESOURCE Chemical and Mental Health
Location: 1825 Chicago Ave S. Mpls, MN 55404
POSITION SUMMARY: The In Reach Case Manager will provide case management and care coordination services to individuals enrolled in Hennepin Health that have multiple Emergency Department or other crisis service visits. The In Reach Case Manager will assist with linking to community resources, referrals and coordination to medical, mental health, and chemical health services, and education regarding accessing resources. The overall goal of the In Reach program will be to increase member access to preventive services. The Case Manager will assess client needs, develop goal plan with client, assist client in working towards recovery goals and monitoring progress. This position will require the ability to work outside regular business hours on an occasional basis to meet client and program needs.
ESSENTIAL RESPONSIBILITIES:
· Respond rapidly to new referrals during real time emergency room or clinic visits
· Complete an initial assessment and develop a service plan within 30 days of engagement with a member that will assist members to address their needs, deficits, and goals. The plan of service is developed with the involvement of the client and family or other persons of significance to the client.
· Work with clients in their home or living situation, the community, medical settings as well as other locations.
· Ensure timely completion of case notes and other documentation in Epic.
· Refer clients to appropriate community resources and arrange transportation to appointments as needed.
· Communicate with case management team members, community professionals, and other service providers to ensure that services for client are coordinated.
· Maintain client files and program records, court reports, and develop reports as required.
· Participate in monthly supervision, staff meetings, and partnership meetings to ensure collaboration of program participants care team.
· Comply with HIPPA and Data Privacy Practices.
· Positively represent agency, program and participant needs.
· Actively participate in agency’s undoing racism plan.
QUALIFICATIONS:
· Bachelor’s Degree in behavioral sciences or related fields including but not limited to social work or psychology from an accredited college or university or Associate Degree with four years experience as case manager associate. Master’s degree preferred.
· Working knowledge of Harm Reduction and Housing First.
· Experience working with individual experiencing homelessness.
· Prior experience working with a caseload is preferred.
· Ability to relate to and advocate for diverse client needs and interests.
· Ability to learn and understand client needs and mental health recovery related to the provision of community mental health services.
· Strong written and verbal communication skills and computer experience and ability to complete paperwork accurately and in a timely manner.
SALARY: DOQ
BENEFITS INCLUDE: Paid vacation, sick time and holidays. Full enrollment into medical, dental, life, STD and LTD insurance and 401(k) plan. Other optional benefits available.
HOW TO APPLY: Please provide a letter of interest and resume highlighting your experiences and qualifications. Candidates are invitedto submit their applicationonline through our website: https://avivomn.org . For Questions on your application, e-mail
Avivo, formerly RESOURCE, Inc., serves more than 18,000 Minnesotans each year, helping them achieve recovery, employment, and economic advancement. Founded in 1960, Avivo provides chemical and mental health services, career education, and employment services. We specialize in helping individuals and families who face personal or systemic barriers – poverty, homelessness, joblessness, chemical addiction or mental health concerns – achieve recovery and economic stability. We believe everyone deserves the chance to live well and work well. For more information, visit avivomn.org.
Equal Opportunity / Affirmative Action Employer
Posted 11/8/17