Job Title: Assistant Business Analyst

Job Title: Assistant Business Analyst

Job Description

JOB TITLE:Assistant Business Analyst

GRADE:Assistant

DEPT/TEAM:Operations – Future Media & Technology

REPORTS TO:Enterprise Platforms Manager / Systems Architect

PURPOSE OF ROLE:

The Assistant Business Analyst provides business analysis support across a range of projects, acting as a primary interface between business owners and project delivery staff, typically working closely with Project Managers and senior business stakeholders to help gather and define business requirements for technology-related project.​

This position requires a high degree of professionalism, IT literacy, technical competence, and excellent interpersonal skills – an analytical, methodical approach to mapping out structures, organisation, workflows and business logic is essential.

The Assistant Business Analyst assists in the delivery of a number of different future media and technology projects, working towards becoming a full Business Analyst once they have developed sufficient experience.

1. Analysis and Solution Definition

Work with the operational business units to define requirements covering the functional, non functional, data and infrastructure requirements for new business and system solutions.

To construct or contribute to the creation of process flows and mapping of current processes and gain understanding of how they interact and support the business objectives.

Assist in the collection and analysis of information and data to help inform business decisions, presenting clear analyses and conclusions.

Definition, development and validation of process improvements leading to the to-be processes.

Capture business requirements according to agreed documentation standards for each project.

2. Organisational Support

  • Supporting reviews of project processes and outcomes
  • Business analysis to support production of project requirements
  • Provide feedback on resources used during projects as required and appropriate
  • Producing project documentation to assist in shaping and driving other projects and strategies

3. General

  • Undertake such other appropriate duties, as may be required from time to time by their line manager
  • Maximise any appropriate opportunities to add value to Comic Relief by securing sponsorship, gifts in kind or other donations.
  • Willingness to work unsociable hours where necessary, especially around campaign time
  • Should have an interest in Future Media & Technology – perhaps through Social Networking, Electronic Commerce or Web Development

PERSON SPECIFICATION FOR: Assistant Business AnalystGrade: Assistant

EXPERIENCE / WHY / IMP. / App / Int / Test / Test Format
Business Analysis experience in a large, project-focused environment / In order to deliver the analysis work required as a critical part of the role. / Ess. /  / 
Communicating with internal and external stakeholders / To enable best communication of issues relating to supplier relationships or service levels, and manage any responses appropriately / Ess. /  / 
Working with external suppliers / To help ensure that an effective and beneficial working relationship is maintained between Comic Relief and its technical partners / Ess. /  / 
Research and Data Manipulation skills / To allow the creation of summary reports and analyses to support strategic recommendations and to evaluate the success of previous projects and work / Ess. /  / 
JOB SKILLS / WHY / IMP. / App / Int / Test / Test Format
Attention to Detail / Impact of incorrect information being distributed, especially financial / Ess /  /  / Written test
Communication Skills - written / Needs to be able to write clear official letters in an appropriate style / Ess. / 
Communication Skills - Oral / Must be able to communicate clearly with a range of internal and external contacts / Ess. / 
Computer Literacy (MS Office and MS Project) / Whole job depends on these systems / Ess. /  /  / Written test
Customer Care / When dealing with internal and external customers / Ess. / 
Quality Control / Essential that records are accurately maintained / Ess. /  / Written test
Prioritising and organising / To manage own workload and to ensure deadlines are met / Ess / 
Time Management and personal organisation / To undertake a wide range of responsibilities in a fast paced environment. / Ess. /  / Written test
KNOWLEDGE / WHY / IMP. / App / Int / Test / Test Format
An understanding of Diversity / In order to promote diversity throughout the organisation / Ess. / 
Some knowledge of the issues funded by Comic Relief / Des. / 
OTHER REQUIREMENTS / WHY / IMP. / App / Int / Test / Test Format
Occasional Unsociable Hours / Projects sometimes do not hit their schedules, particularly during major campaign periods, without extraordinary efforts. / Ess. / 