Job Title: Administration and Reception Worker

Mind Yourself

Job Description

Job Title: Administration and Reception Worker

Reporting to: Director

Location: Islington base with occasional London wide travel

Term: Permanent /Part time 28-30 hours per week negotiable [6 month probation]

Salary: £22,616 pro rata [incl Inner London Weighting]

+ 7.5% employer pension contribution on successful completion of probation, 25 days annual leave plus public holidays

About Mind Yourself

Mind Yourself works to address health inequalities in the Irish community in London and improve well-being among London Irish people. We provide:

Health related advice, information and support on an outreach basis
A medical accompaniment service
Health promotion activities including information sessions, light exercise sessions
Social activities for the pure enjoyment of it including book, film, knitting, drama and Irish language groups
Quirky and creative one off activities e.g. laughter yoga, flashmob, Death Café
Volunteering programme including a Timebank Skill exchange

Job Summary

To provide an efficient and respectful reception service over the phone, by email and in person to all service users, visitors, suppliers and partners of Mind Yourself
To provide administrative support to the Director, Trustees and staff team including office management, general IT and secretarial support, written communications and database maintenance.

RESPONSIBILITIES

Responsible for the provision of an effective and efficient customer focused reception, email and telephone service, and direct queries efficiently
Provision of general administrative and secretarial support to the Director and other staff
Maintaining monitoring, filing and computer systems including databases
Provision of sign post information to clients over the phone/in person/via email, and referral to specialist Mind Yourself staff
Ensuring the team office and group work space are well maintained
Managing basic petty cash system
Recording minutes of team meetings and other meetings as required
Control of stationery, office equipment, and management of general maintenance/recycling
Maintaining website and social media links, and developing fortnightly e-newsletter
Working as part of the team to collect data and develop information and publicity material
Working as part of the team to organise occasional events
Attending seminars, conferences and workshops as required
Maintaining your own wellbeing by participating in regular supervision and in team meetings

Relevant Skills and Experience

Experience of managing a busy office environment
A friendly and professional manner, mature with a common sense approachand excellent timekeeping
Excellent verbal and written communication skills, including contributing to marketing materials
High degree of computer literacy and IT proficiency including Microsoft Office suite, social media and website

Ability to manage and reconcile petty cash systems
Experience of working in the community/voluntary sector and ability to deal with service users some of whom may be stressed
Ability to work on own initiative and be flexible
Understanding of, and empathy with, the needs of the London Irish community
Experience of organising a diverse range of events and promoting these
To be committed to equal opportunities and value diversity

Key Working Relationships

For an informal conversation about the role please contact Claire Barry at 07413546059

This post will involve occasional evening and weekend work

Mind Yourself is an equal opportunity employer