Job Specification & Terms and Conditions s6

HSE Health Identifiers (HIDs) Data Quality Manager EOI Current Grade up to Grade VI

Job Specification & Terms and Conditions

Job Title and Grade / HSE HIDs Data Quality Manager (EOI current grade - up to Grade VI)
Campaign Reference
Closing Date / 12:00 noon on 9th September 2016
Proposed Interview Date (s) / Week commencing 12th September 2016
Taking up Appointment / As soon as possible
Organisational Area / HSE – Primary Care Division
Location of Post / Primary Care
Flexible (Location will be at the discretion of the Assistant National Director - Primary Care Contracts, to be agreed with the successful candidate).
There will be frequent travel required to Dublin
Informal Enquiries / For informal enquiries please contact:
Roisin Doherty (HIDs Programme Manager)
087 991 6741

Details of Service / HSE - Primary Care Division:
The development of the Primary Care Division is a key element of the overall Health Reform programme. The core objective of the division is to achieve a more balanced health service by ensuring that the majority of patients and clients who require urgent or planned care are managed within primary and community based settings. This will be achieved by bringing together the various stakeholders to ensure that services that can safely and effectively be delivered in a community setting are transferred from acute settings. This will achieve a more accessible and cost effective health services for the benefit of all service users.
Health Identifiers:
The provision of health identifiers for individuals and health service providers was identified as a key enabler for eHealth Strategy for Ireland December 2013.
In July 2014, the Health Identifiers Act was enacted to allow for the “establishment and maintenance of”:
·  a national register of individual health identifiers;
·  a national register of health service providers identifiers.
The Minister for Health has directed the HSE, as the health identifiers operator, to undertake the establishment and maintenance of the registers and a project team is in place with the following Health Identifiers (HIDs) programme of work, concentrating initially on individual health identifiers and then on health practitioners and organisations. The Primary Care Division has responsibility for the delivery of the operational unit/s that will operate the HIDs registers.
HSE Service Directory:
The HSE Service Directory is an operational register which holds identifier, contact information Health Care Practitioners, Health Care Organisations and their locations. In addition it provides relationship information between Health Care Practitioners and Health Care Organisations. While the main cohort of the information stored relates to General Practitioners, it is designed to accommodate practitioners and organisations throughout the wider health sector. The HSE Service Directory is a valuable source of information to an expanding number of users not only in hospitals but across many facets of the HSE Organisation and to external Health Provider Organisations. The HSE Service Directory has been identified as the foundation upon which the provision of the health identifiers for practitioners and organisations will be provided through the Health Identifiers Programme.
Individual Health Identifier (IHI):
An individual health identifier (IHI) is a unique, non-transferable number assigned to all individuals using health and social care services in Ireland, which will last for their lifetime. Its purpose is to accurately identify the individual, enabling health and social care to be delivered to the right patient, in the right place and at the right time. The IHI Establishment Project is focussed explicitly on the establishment of the IHI Service that will support the functions required for the establishment and maintenance of the National Register of IHIs and the provision of IHIs to Health Service Providers.
The HSE is now looking to recruit a Data Quality Manager to lead the data quality and management function for the HSE Service Directory and Individual Health Identifier projects under the overall HIDs programme of work.
Reporting Relationship / This post will report to the Assistant National Director - Primary Care Contracts.
Purpose of the Post / To manage and maintain the operational and data quality aspects of the HSE Service Directory and IHI to provide customer support to its consumers.
The successful candidate will be required to maintain the HSE Service Directory to the highest possible standard, to continue to ensure it is a source of valuable and trusted information across HSE and externally to organisations throughout the Health Sector.
The successful candidate will also be required to provide a data quality function for the IHI Establishment project as part of the IHI Business Service work-stream to review, analyse, and assess the quality of data for the IHI Register and the roll-out to Consumer Systems.
In addition the successful candidate will be assigned a role with the Health Identifiers project teams who are responsible for progressing the HSE Service Directory and IHI Service as the foundations upon which the provision of Health Identifiers for practitioners and organisations and individual health identifiers registers will be delivered.
Principal Duties and Responsibilities / Principal Duties & Responsibilities include:-
·  Provide the data quality function for the HSE Service Directory and IHI including on-going data quality activities.
·  Support communication processes within the HSE and collaborating agencies to ensure the use of the Standard National Data Codes for uniquely identifying General Practitioners and General Practice Organisations for:
o  Hospital Patient Administration System (PAS) users
o  Clinical systems such as NIMIS, GUMmed, SAPHIS
o  Other consumer organisations such as Cancer Screening, St. John of God’s.
·  Administer access to the HSE Service Directory for viewing Health Care Practitioner and Health Care Organisation information.
·  Train and support staff on the use of the HSE Service Directory and IHI Register
·  Review suggested updates and change requests from consumers and frontline users for HSE Service Directory and IHI.
·  Follow up with individual GP practices and Primary Care Division staff where necessary, to ensure accuracy of information for HSE Service Directory.
·  Monitor and audit updates, additions and deletions to practitioner or organisation information on the HSE Service Directory provided by sources such as the Medical Council and HealthLink.
·  Provide weekly reports detailing any GP codes updated to linked systems such as NIMIS, Health Atlas and Healthlink, in order to assist with maintaining their GP Code database.
·  Review of data analysis outputs generated from matching PSI and HSE data for the IHI Register.
·  Provide input into the Standard Operating Procedures for the Data Quality processes for the IHI Business Service.
·  Involvement in the design of, and operational support to, data review activities relating to data processes for initial Consumer Systems.
·  Maintain, update or add new information to the HSE Service Directory and the IHI Register in line with best practice (e.g. Healthmail account details).
·  Provide information to the consumers using the HSE Service Directory as the data source for GP practice codes.
·  Ensure that all data is secure, accurate and as up-to-date as possible for HSE Service Directory and the IHI Register
·  Act as a liaison between the HSE Service Directory and IHI Service and the Product Support Team.
·  Act as a liaison between the HSE Service Directory and IHI Service Quality Assurance Teams and each consumer.
·  Provide support to other Health Identifier (HIDs) Programme related activities as required.
The above Job Description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him/her from time to time and to contribute to the development of the post while in office.
Eligibility Criteria
Qualifications and/ or experience / Candidates must have at the latest date of application: -
Applicants must demonstrate all of the criteria listed below, as relevant to the role:
·  Significant experience in the day-to-day operations of data in various formats, including registers / directory indexes. Understanding of databases, algorithms and workflow tools and processes would be advantageous.
·  Experience working within and adapting to an evolving and complex environment, preferably on a national scale.
·  Experience managing and working collaboratively with multiple internal and external stakeholders.
·  Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office.
Health
A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.
Character
Each candidate for and any person holding the office must be of good character.
Age
Age restrictions shall only apply to a candidate where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation Act, 2004). A candidate who is not classified as a new entrant must be under 65 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs.
Post Specific Requirements / ·  Access to travel as the post may involve travel to other locations
Other requirements specific to the post / ·  A flexible approach to working hours is required in order to ensure deadlines are met
Skills, competencies and/or knowledge / Professional Knowledge
·  Demonstrate strong operational experience in data systems / registers.
·  Demonstrate strong operational experience in data quality activities / function.
·  Demonstrate a working knowledge of relevant IT systems.
·  Demonstrate an understanding of the Irish health service and structures.
·  Excellent MS Office skills particularly in Excel and Word.
Operational Excellence – Managing and Delivering Results:
·  Demonstrate excellent organisational and time management skills to meet objectives within agreed timeframes and achieve quality results.
·  Place strong emphasis on continuous improvement and achieving high standards of excellence.
·  Demonstrate the ability to evolve and adapt to a rapidly changing environment.
Critical Analysis and Decision Making:
·  Display excellent analytical skills to enable monitoring, analysis, interpretation of data and data extraction from multiple data sources.
·  Demonstrate the ability to evaluate complex information from a variety of sources to support effective decision-making
·  Demonstrate effective problem solving and initiative in the resolution of complex issues.
Teamwork and Leadership skills:
·  Demonstrate capacity for management responsibility and initiative.
·  Demonstrate strong team work skills including the ability to build and maintain relationships in a multi-disciplinary team/multi stakeholder environment.
·  Demonstrate flexibility and adaptability within a changing working environment.
Communication Skills
·  Demonstrate excellent interpersonal communication skills to facilitate work with internal and external stakeholders
·  Demonstrate experience in developing reports and dashboards to measure compliance.
Personal Commitment and Motivation
·  Be driven by a value system compatible with the aims and ethos of the HSE.
·  Demonstrate a core belief in and passion for the sustainable delivery of high quality service-user focused services.
·  Be capable of coping with competing demands without a diminution in performance.
Campaign Specific Selection Process
Ranking/Shortlisting / Interview / A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements.
Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process.
Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.
Code of Practice / The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commission for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, facilities for feedback to applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information for Candidates”.
Codes of practice are published by the CPSA and are available on www.hse.ie/eng/staff/jobs in the document posted with each vacancy entitled “Code of Practice, Information for Candidates” or on www.cpsa.ie.
The reform programme outlined for the Health Services may impact on this role and as structures change the job description may be reviewed.
This job description is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned.

HSE Health Identifiers (HIDs) Data Quality Manager (current grade up to Grade VI)

Terms and Conditions of Employment

Tenure / The current vacancy available is permanent and whole time.
The post is pensionable. A panel may be created from which permanent and specified purpose vacancies of full or part time duration may be filled. The tenure of these posts will be indicated at “expression of interest” stage.
Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointment) Act 2004.
Remuneration / This is a current grade transfer. The successful candidate’s salary scale will apply (up to Grade VI).
Working Week / The standard working week applying to the post is to be confirmed at Job Offer stage.