Job Family: 13-0000 Business and Finance
Occupational Group: 13-1070 Business Operations
OCCUPATION PROFILE
JOB FAMILY: BUSINESS AND FINANCE
OCCUPATIONAL GROUP: BUSINESS OPERATIONS
OCCUPATION: Labor Relations Specialists
13-1075
BROADBAND LEVELS: Level 1 – Pay Band 003
Level 2 – Pay Band 006
Level 3 – Pay Band 007
Level 4 – Pay Band 010
DESCRIPTION
Resolves disputes between workers and managers, administers and interprets collective bargaining contracts, or coordinates grievance procedures to resolve employee complaints.
Some positions in this occupation may be responsible for coordinating work and supervising employees.
EXAMPLES OF WORK
Supervises employees by assigning work, reviewing progress and assessing performance.
Advises management on matters related to the administration of negotiated contracts or employee discipline or grievance procedures.
Coordinates labor relations activities and advises management on administrative matters.
Prepares labor relations reports and documents.
Develops and/or recommends policies, methods, and procedures for addressing employee grievances and complaints.
Researches and analyzes employees' grievances/complaints and makes recommendations.
Calls or meet with union, agencies, legislature or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.
Drafts contract proposals or counter-proposals for collective bargaining or other labor negotiations.
Drafts rules or regulations to govern collective bargaining activities in collaboration with agency or employee representatives.
Identifies alternatives to proposals of unions, employees, or agencies.
Interprets contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.
Investigates and evaluate union complaints or arguments to determine viability.
Mediates discussions between employer and employee representatives in attempt to reconcile differences.
Monitors adherence to collective bargaining agreements.
Participates in the negotiation of collective bargaining agreements.
Interprets human resource laws, rules and regulations.
Coordinates and directs the work of other employees.
EXAMPLES OF JOB CHARACTERISTICS
Staffing Organizational Units / Recruiting, interviewing, selecting, hiring, and promoting persons for the organization.Coaching and Developing Others / Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills.
Communicating With Other Workers / Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
Communicating With Persons Outside of the Organizations / Communicating with persons outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer.
Getting Information Needed to Do the Job / Observing, receiving, and otherwise obtaining information from all relevant sources.
Guiding, Directing and Motivating Subordinates / Providing guidance and direction to subordinates, including setting performance standards and monitoring subordinates.
Documenting/Recording Information / Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording.
Organizing, Planning, and Prioritizing / Developing plans to accomplish work, and prioritizing and organizing one's own work.
Scheduling Work and Activities / Scheduling events, programs, activities, as well as the work of others.
Analyzing Data or Information / Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts.
Making Decisions and Solving Problems / Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution.
Provide Consultation and Advice to Others / Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics.
Updating and Using Job-Relevant Knowledge / Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions.
Resolving Conflict, Negotiating with Others / Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.
EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES
Law, Government and Jurisprudence
/Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process
Negotiation / Bringing others together and trying to reconcile differencesReading Comprehension / Understanding written sentences and paragraphs in work related documents
Time Management / Managing one's own time and the time of others
Learning Strategies / Using multiple approaches when learning or teaching new things
Writing / Communicating effectively with others in writing as indicated by the needs of the audience
Speaking / Talking to others to effectively convey information
Implementation Planning / Developing approaches for implementing an idea
Management of Personnel Resources / Motivating, developing, and directing people as they work, identifying the best people for the job
Instructing / Teaching others how to do something
Coordination / Adjusting actions in relation to others' actions
Active Listening / Listening to what other people are saying and asking questions as appropriate
Labor Relations / Knowledge of policies and practices involved in labor relations functions
English Language / Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
Administration and Management / Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods
Mathematics / Knowledge of numbers, their operations, and interrelationships including one or more of the following: arithmetic, algebra, geometry, calculus, statistics, and their applications
Computer / Knowledge of computer software including applications
Information Gathering / Knowing how to find information and identifying essential information
Systems Evaluation / Looking at many indicators of system performance, taking into account their accuracy
Information Organization / Finding ways to structure or classify multiple pieces of information
Judgment and Decision Making / Weighing the relative costs and benefits of a potential action
Identification of Key Causes / Identifying the things that must be changed to achieve a goal
LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS
EFFECTIVE: xxxxxxxxxx
History: 06/01/2014
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