UW HEALTH JOB DESCRIPTION

HOME HEALTH EQUIPMENT TECHNICIAN - SR
Job Code: 860004 / FLSA Status: Non-Exempt / Mgt. Approval: B.Liegel / Date: 6.2013
Department : / HR Approval: DPS / Date: 6.2013
JOB SUMMARY
The UWHC Home Health Equipment Technician – Senior position includes both full performance home care service technical skills and also delegation of work assignments, organizational/coordination skills and oversight/ instructional responsibilities related to the daily activities of the Home Care HME program.
This position requires an extensive understanding and working knowledge of electrical, pneumatic, hydraulic and cryogenic systems, and an aptitude for bench-type repairs of home care medical equipment. Infrequent patient/client interactions such as patient education and equipment set-up which require good interpersonal communication skills. The UWHC Home Health Equipment Technician – Senior works under the limited supervision of the Home Care HME Clinical Manager.
MAJOR RESPONSIBILITIES
1.  Project/ Team coordination, training, and leadership:
A.  Schedule/dispatch all deliveries and give assignments to home health equipment technicians (techs).
B.  Create documents and schedule equipment pick-ups and exchanges.
C.  Collect and analyze daily delivery/mileage data.
D.  Assist patients that come into the office to pick up their equipment and supplies.
E.  Back up and fill in for equipment deliveries as needed.
F.  Periodic route reviews with each of the home care equipment techs.
G.  Answering phone calls to assist patients that are having equipment problems/issues
H.  Take calls for oxygen cylinder replacements and create work orders.
I.  Schedule oxygen concentrator maintenance visits with patients and document upon completion.
J.  Oversee and perform dirty equipment cleaning along with performing maintenance/repairs as needed.
K.  Responsible for vehicle maintenance and safety checks, routine maintenance and periodic inspections.
L.  Participate in recruiting, interviewing and orientation of new techs as needed.
M.  Assist management staff with agenda items for the monthly tech meeting.
N.  Assist management staff to coordinate tech staff uniform distribution, repairs and replacement.
2.  Coordination of delivery and maintenance of equipment and supplies to patients using Portable Oxygen, Concentrators, and related equipment.
A.  Set up oxygen systems in patients’ homes.
1.  Prepare appropriate equipment and supplies for home set-up.
2.  Deliver home medical equipment and determine location for set-up within the patient’s home.
3.  Provide equipment/supply operating instructions and review with the home user.
B.  Ongoing follow-up of all patients on home oxygen.
1.  Re-supply oxygen in the patient/client’s home either through exchange of liquid reservoir units or cylinders.
2.  Perform equipment safety checks including concentrators and other home medical equipment.
C.  Serve as liaison between patients and nurses/therapists regarding patient concerns or problems. Assure patient compliance with oxygen therapy.
D.  Develop, implement and/or revise routing schedule consistent with all patients’ oxygen usage requirements in the home.
E.  Document receipt/delivery of weights, equipment identification numbers, and pertinent patient information.
F.  Perform routine maintenance and emergency repairs of all types of home medical equipment.
G.  Participate in “on call” rotation for the coverage of needed set-up and issues that need attention after normal business hours.
3.  Loading and transport of Equipment.
A.  Load delivery vehicle with equipment and supplies.
B.  Complete daily route sheet documenting the time and mileage of each stop.
C.  Assure proper display on truck indicating high-pressure cylinders are being transported. Aware of and in compliance with DOT driving.
D.  Assure vehicle safety equipment is in working order. Responsible for maintenance record of vehicle.
E.  Maintains shipping papers manifest.
F.  Completion of a daily pre-trip checklist prior to starting deliveries.
G.  Maintains an Oxygen Cylinder Tracking Log according to FDA regulation. Documents batch and lot number of oxygen.
H.  Schedules routine maintenance of the UW Home Care Services delivery vehicle.
4.  Delivery and maintenance of equipment and supplies for Home Care Services Programs.
A.  Responsible for the safe and proper teaching and set-up of durable medical equipment including: beds, walkers, wheelchairs, commodes, canes, billirubin lights, etc. for patients in the hospital, clinic and home setting.
B.  Responsible for the documentation, tracking and billing of medical equipment distributed to home care patients in hospital, clinic and home settings.
C.  Responsible for the safe and proper repair of common durable medical equipment including: semi-electric beds, wheelchairs, reclining wheelchairs, patient lifts, regulators, oxygen carts, etc.
PERFORMANCE MEASURES:
·  Exhibit good organizational, analytical and communication skills.
·  Ability to professionally and positively interact with patients, staff, and visitors.
·  Assigned routes are driven safely and on-time. Customer expectations are met.
·  Equipment and supplies are delivered on-time to proper location without damage or loss.
·  Maintenance and emergency repairs on assigned equipment are completed safely and accurately.
·  Accurate records maintained.
Job descriptions represent a general outline of job duties, functions, and qualifications. They are not intended to be comprehensive in nature and other duties may be assigned as appropriate.
ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS.
JOB REQUIREMENTS
Education /

Minimum

/ High School Diploma or equivalent.

Preferred

Work Experience /

Minimum

/ Three (3) years’ experience in all of the following areas:
1.  Working with durable medical equipment including ordering equipment, taking inventory and performing minor repairs.
2.  Experience and/or training related to dispensing and handling medical grade oxygen.
3.  Working in a patient-care position providing training to patients on medical equipment usage, direct patient care, emergency medical treatment or other related direct patient contact.

Preferred

Licenses & Certifications

/

Minimum

/ Ability to be insured by Hospital’s risk management insurer which requires (1) a valid Wisconsin Driver’s License, OR the ability to provide a description of the incumbent’s driving record, and (2) successfully passing a driving background check.

Preferred

Required Skills, Knowledge, and Abilities / ·  Thorough knowledge of traffic regulations.
·  Thorough knowledge of safety precautions to be followed while operating a motor vehicle.
·  Ability to perform frequent patient/client interactions, such as patient education and equipment set-up, requiring good communication skills.
·  Excellent interpersonal communication, problem-solving, teamwork, and conflict resolution skills.
·  Computer skills in work processing, data base management, and spreadsheet desirable.
AGE SPECIFIC COMPETENCY (Clinical jobs only)
Identify age-specific competencies for direct and indirect patient care providers who regularly assess, manage and treat patients.
Instructions: Indicate the age groups of patients served either by direct or indirect patient care by checking the appropriate boxes below. Next,
Infants (Birth – 11 months) / Adolescent (13 – 19 years)
Toddlers (1 – 3 years) / Young Adult (20 – 40 years)
Preschool (4 – 5 years) / Middle Adult (41 – 65 years)
School Age (6 – 12 years) / Older Adult (Over 65 years)
JOB FUNCTIONS
Review the employee’s job description and identify each essential function that is performed differently based on the age group of the patient.
PHYSICAL REQUIREMENTS
Indicate the appropriate physical requirements of this job in the course of a shift. Note: reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position.
Physical Demand Level / Occasional
Up to 33% of the time / Frequent
34%-66% of the time / Constant
67%-100% of the time
Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met. / Up to 10# / Negligible / Negligible
Light: Ability to lift up to 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. Even though the weight lifted may only be a negligible amount, a job is in this category when it requires walking or standing to a significant degree. / Up to 20# / Up to 10# or requires significant walking or standing, or requires pushing/pulling of arm/leg controls / Negligible or constant push/pull of items of negligible weight
Medium: Ability to lift up to 50 pounds maximum with frequent lifting/and or carrying objects weighing up to 25 pounds. / 20-50# / 10-25# / Negligible-10#
x / Heavy: Ability to lift up to 100 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds. / 50-100# / 25-50# / 10-20#
Very Heavy: Ability to lift over 100 pounds with frequent lifting and/or carrying objects weighing over 50 pounds. / Over 100# / Over 50# / Over 20#
List any other physical requirements or bona fide occupational qualifications:

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.