Job Description: Development Officer (Maternity Cover)

Job description: Development Officer (Maternity Cover)

Liberty is one of the UK's oldest human rights and civil liberties organisations. Since 1934, Liberty has been working to protect civil liberties and promote human rights, campaigning on a broad range of issues. From protecting privacy to the prohibition on torture to free speech and protest, Liberty works to defend the rights and freedoms of everyone in society.

Liberty works in a number of ways: campaigning through the media, raising awareness of human rights and civil liberties issues in the wider community, campaigning in Parliament, challenging laws by taking test cases, and providing free legal advice to members of the public.

Position Description
Position title: / Development Officer
Position reports to: / Development Director
Salary band: / £32,350 – £39,997[CW1][1]
Employment status: / 9 months (maternity leave cover)
Hours: / 4/5 days a week (flexible) [CW2]
Location: / Liberty House, Westminster, London
Contact: / Cait Winter
Closing date for applications: / 12noonFriday 26thMay 2017
Interview dates: / First Round: Week Commencing Monday 29th May 2017
Second Round: Week Commencing Monday 5th June 2017
Role purpose
The Development Officer willplay a key role in fundraising for Liberty, contributing across a range of channels but with particular focus on working alongside the Membership and Appeals Manager on developing our low-level and mid-level giving programmes.
Key responsibilities
Low-level and mid-level giving recruitment and retention

• Research, plan and implement recruitment activities in order to achieve growth in Liberty’s low-level and mid-level giving programmes
• Develop effective donor retention strategies to minimise the number of donors that lapse or cancel
• Monitor and analyse the success and cost effectiveness of all recruitment activities and apply lessons learned to future plans
• Build and maintain strong relationships with external parties on the design, production, distribution and placement of direct marketing materials
• Use the Raiser’s Edge database to maximise effectiveness and performance of all fundraising activities and ensure compliance with data protection
• Liaise with Liberty staff in other teams to maximise opportunities for low-level giving promotion

Supporter Development

• Work with the Membership & Appeals Manager to develop a structured programme of regular communications with members and supporters
• Lead on a programme of appeals to members and supporters with customised asks to maximise income
• Promote legacy giving to members and supporters through the newsletter, website and other channels
• Produce copy for the Liberty newsletter and other supporter and membership communications as required

General responsibilities

• Provide income reports to the Director of Development when required
• Monitor and communicate progress of supporter rates and income against targets
• Oversee the work of any staff or volunteers assisting with any of the above and ensure that all administrative procedures are followed
• Contribute to the overall work of the Development Team to ensure objectives are achieved
• Perform other duties as required

Personal Specification / Essential / Desirable
Technical expertise & qualifications: / Degree or equivalent professional qualification / 
Experience & Knowledge: / Minimum of two years’ experience raising funds from individuals / 
Sound knowledge of Raiser’s Edge or similar database, with the ability to run queries and produce income reports / 
Experience of using a range of direct marketing techniques to recruit and retain supporters and to build excellent supporter relationships / 
Experience of planning, managing and evaluating successful marketing communications / 
Knowledge of how to utilise data held on relational database in pursuit of improved fundraising performance / 
A proven track record of delivery against targets within defined timescales / 
Understanding of Liberty’s broad campaigning objectives / 
Good understanding of laws affecting fundraising and data protection / 
Experience of working for a membership organisation / 
Knowledge of legacy marketing / 
Competencies & Skills: / Communication: Excellent customer service and communication skills evident in person, in writing and by phone. / 
Analysis:Ability to monitor and analyse fundraising activities and produce reports for senior colleagues / 
Management and delivery: The ability to manage own workload – prioritising work and solving problems – as well as the work of others, including external agencies, in order to deliver against deadlines. / 
Decision making:Strong decision-making skills and ability to work independently where appropriate. / 
Attention to detail–Excellent attention to detail / 
Collaboration:Ability to develop and maintain internal and external working relationships, including at senior level, and to be a positive member of the team. / 
Personal attributes: / Commitment to human rights and Liberty’s cross-party, non-party status. / 
Commitment to building a fair, compassionate and diverse working environment. / 
Important information

1. Completed application forms should be returned by email to no later than 12noon, Friday 26th May 2017. Applications received after the closing date will not be considered. We also ask you to submit the diversity monitoring form, available from our website, but this is optional.

1. You will receive an automatically generated response confirming receipt. If you DO NOT receive this response within one to two hours of sending, please call 020 7403 3888 to check whether your application has been received - be sure to do so before the closing date.

1. First round Interviews are scheduled for the week commencing 29th May 2017 with second round interviews scheduled for the following week. Shortlisted applicants will be contacted by phone to arrange interview times. Details of the interview (location, members of panel etc) will be confirmed by email.

1. Applicants who have not been short listed will be notified by email. Due to our limited resources we are unable to provide feedback on applications.

1. Interview panels will be made up of two to four people who will each ask the candidates questions. The questions are intended to allow you to expand on your application and to demonstrate to the panel how far you meet the essential and desirable requirements of the post. All candidates are asked a uniform set of questions (usually 5 or 6) and may also be asked follow up questions to clarify or expand on individual answers. At the end of the interview candidates will also have an opportunity to ask questions about the job, conditions of service, etc.

1. Shortlisted candidates may be asked to complete pre-interview tasks.

1. Once all interviews have taken place, shortlisted applicants will be contacted and informed of the outcome either by email or phone and offered the opportunity to receive feedback.

1. Liberty’s offices are wheelchair accessible. If you have a special requirement for completing a task or attending an interview due to a disability, please contact us on 020 7403 3888

[1]The range represents Points 1 to 7 on salary Band F. It is Liberty policy for new starters to be appointed at Point 1 and departure from this policy occurs only where the successful candidate can demonstrate he or she substantially exceeds the required level of qualification, experience and knowledge for this role.

[CW1]Nicke can you make sure that paragraph about normally appointing at the start of the scale is in?

[CW2]Nicke – not sure how easy this is to do. But if you have to select an option then select full time maybe as probably more attractive? But maybe look at costs for advertising on a specialist part time job forum? E.g. Timewise jobs?