Jessica L. Knott, Ph.D. Curriculum Vitae

Jessica L. Knott, Ph.D. | Curriculum Vitae

601 North Francis Avenue, Lansing, MI 48912, 517-449-7556,

Education

Doctor of Philosophy, Higher Adult and Lifelong Education — Michigan StateUniversity, East Lansing, Michigan

Master of Arts, Education — Michigan State University, East Lansing, Michigan Bachelor of Arts, Journalism - Michigan State University, East Lansing, Michigan

Related Professional and Service Experience

OLC Innovate Conference— Online Learning Consortium, Denver, COEngagement Chair, 2016-2017

Ops committee member, 2015-2016

Chair, Deep Dives, 2015

Core team tasked with re-designing and executing the combination of two separate conferences (Blended Learning and Emerging Technologies) into a single experience.

Learning Design Manager – Michigan State University Information Technology

Lead a passionate team of learner experience designers in helping to create innovative, enriching learning experiences for students at MSU.

Emerging Technologies for Online Learning –Online Learning Consortium, Dallas, TX

Steering committee member, 2013-2015

Co-Chair, Technology Test Kitchen, 2015

International Conference for Online Learning – Online Learning Consortium, Orlando,

Technology Test Kitchen Master Chef

Applied Researcher – Michigan State University IT Services Teaching and LearningTechnology

Collect and analyze data that can be used in decision-making regarding support, technology provisions, and development.

Instructional Designer – Michigan State University IT Services Teaching and LearningTechnology

Worked with faculty to help them learn to create quality, learning-rich online courses. Designed and taught faculty development workshops, and supported campus technology initiatives in varying roles.

Instructional Designer – TechSmith Corporation

Worked with a cross-departmental team of designers, programmers, and user experience professionals to create accessible, clear learning materials for the TechSmith product portfolio, including Camtasia Studio, Camtasia Relay, and SnagIt. Helped to plan and execute three internal professional development workshops, and traveled to academic conferences to demonstrate effective use of TechSmith products in teaching.

Instructional Designer – Michigan State University IT Services Teaching and Learning

2009-2015

2006-2008

1997-2001

2015-present

2013-2015

2014 - present

2014-2015

2012-2014

2010-2012

2007-2010

Technology

Programmer Analyst – Michigan State University IT Services

Helped to run, and provided third-level support for several key campus academic systems, including ANGEL and Adobe Connect. Created documentation for system use, and engaged with the larger technical community of practice to provide innovation and creative learning experiences for the MSU campus community.

Programmer Analyst – Michigan State University IT Services

Assistant helpdesk manager, supervising students and providing second level support to ACNS Helpdesk customers.

Selected Research and Assessment Experience

Dissertation: Faculty Learning: The Role of Hypermedia in Online Course Design

Using semi-structured interviews, this study explored how faculty experiences in reading, teaching, and technology inform their use of hyperlinks and hypermedia in online teaching, learning, and course design. Further, an exploration of how faculty learn new technologies as they develop their online courses serves as a lens through which to view course design and its evolution. Study findings reveal that the use of hypermedia in online course design reflects the reading preferences and practices of the faculty developing the course. Further, findings indicate that, even when formal faculty development programs are offered, faculty learning is extremely fluid, with heavy reliance upon the resources they can find easily and immediately as a means of learning new things. New teaching philosophies were rarely adopted, but new course structure elements and technologies were adopted if the faculty felt they would assist in the content delivery process. As a result, recommendations include the development of just-in-time resources for faculty, and the development of faculty development programs that allow for individualized assistance and transfer.

Social Media in Education (in progress)

The purpose of this work is to investigate the empirical research on post-secondary education social media teaching and learning. A systematic and iterative analysis of the literature will contribute to a greater understanding of the scholarly literature and its structure. In conducting a citation analysis, we would like to identify further information for who is creating the research, where it is originating from, and how data collection and analysis of social media for teaching and learning is being conducted in post-secondary education.

MTH 103 eCoaching Pilot – MSU IT Services Teaching and Learning TechnologyWorked with a team to develop, deploy, and measure the learning effectiveness of a math

eCoaching system. This project investigates eCoach impacts on student success in first year math at MSU.

REAL Classrooms at MSU – MSU IT Services Teaching and Learning Technology

This research is ongoing, and seeks to discover how faculty understand and interact with the Rooms for Engaged and Active Learning at MSU. The goals of this work are two-fold: to help IT Services understand space and investment needs for active learning classrooms on campus, and

2005-2007

1999-2005

2015

2015 - present

2015

Page 2

to ensure that the appropriate workshops and help resources are being provided for MSU faculty wishing to use these spaces in their courses. Current work revolves around faculty motivations to apply to teach in the real classrooms, their experiences in the REAL Academy faculty development initiatives, and a comprehensive literature review and citation analysis of existing work in the field of teaching and learning in next generation classrooms.

Turnitin Use at MSU — MSU IT Services Teaching and Learning Technology

Analyzed the use of Turnitin at Michigan State University, including overall utilization and most commonly used features.

ECAR Faculty Survey — Educause Center for Analysis and Research (ECAR)

Deployed the ECAR 2014 and 2015 survey instrument to over 3,000 Michigan State University faculty. Prepared a report comparing national results to the MSU community.

Eli Review — MSU IT Services Teaching and Learning Technology

This research employs a mixed methods approach to explore student perceptions about the use of an Internet-based peer review facilitation system (Eli Review) in their first year writing courses. Student responses and system data indicate that faculty largely focus on the writing and revision stages of the peer review cycle, and less on the revision cycle, where not only writing revisions should be made, but also revisions to thoughts and perspectives (Sommers, 1980). Further, without explicit instruction about how to use the system, students are likely to struggle with peer review assignments. Finally, while faculty find the system analytics and reporting indispensable, students are unlikely to separate the teaching of peer review and the act of peer review itself from the system used to facilitate the process, and struggle with questions of perceived redundancy and workload in assignments, as well as questions surrounding what value the technology adds to their learning.

Teaching Experience

Fundamentals of Online Instruction — MSU IT Services Teaching and Learning TechnologyFaculty development workshop at Michigan State University that teaches faculty members the technical and pedagogical basics of online instruction. I teach this course once per semester.

Fundamentals of Blended Instruction — MSU IT Services Teaching and LearningTechnology

Technical pedagogy workshop for faculty at Michigan State University that teaches faculty members how to effectively blend online and face-to-face instruction in course development. I teach this course once per semester.

Custom faculty development workshops — MSU IT Services Teaching and LearningTechnology

Approximately 5-10 times per semester, departments request customized pedagogical, technological, or creative workshops for their faculty. I create and teach these workshops based upon their stated goals and desired outcomes.

EAD 315 – Student Leadership Training

This fully online undergraduate course focused on “student leadership roles, skills, and technique, consistent with the principles and demands of a democratic, multicultural society.”

2014

2012-present

varied

2010, 2011

Page 3

Publications and Selected Presentations

Seitzinger, J. & Knott, J.L. "8 ways UX design will improve your course design in the LMS." #iMoot15. Virtual. 25 May 2015. Keynote Address.

Thomas, S., Knott, J.L., Libarkin, J. (2015). The Foundations of Science MOOC: One Institution’s Approach to Building Community and Free -Choice Learning Resources. In B. H. Corbeil, J.H., Corbeil, M.E., Khan (Ed.), The MOOC Case Book: Case Studies in MOOC Design,Development and Implementation. New York: Linus Books.

Banyas, P. L., Gustafson, T. M., & Knott, J. L. (2011). Graduate Student Motivations to Learn Online. In The International Conference on E-Learning in the Workplace (pp. 1–8) . New York, New York, USA. Retrieved from 2011 Proceedings/Papers/Banyas_Gustafson_Knott.pdf

Knott, J.L. (2010). Book Review: Assessing the Online Learner: Resources and

Strategies for Faculty. International Journal of Virtual and Personal Learning

Environments (IJVPLE), 1(1), 76-78.

Little, J., Page, C., Betts, K., Boone, S., Faverty, P., Joosten, T., … Knott, J.L. (2009). Charting the Course and Tapping the Community: The EDUCAUSE Top Teaching and Learning Challenges 2009. Educause Review.

Nelson, O., Waldron, C., Marsh, T. L., Knott, J. L., Quick, J. M., Lounds, N. T., ... & Garrity, G. M. (2009, March). An Online, Open Access, Student-Authored and Peer-Reviewed eJournal in Biotechnology. In International PKP Scholarly Publishing Conference 2009.

Awards

Online Learning Consortium Effective Practice, Technology Test Kitchen, OLC / 2016
AT&T Awards in Instructional Technology, UP 488, Michigan State University / 2014
Casmer F. Heilman Endowed Scholarship, Michigan State University / 2012
AT&T Awards in Instructional Technology, ZOL/PLB 355, Michigan State University / 2011
AT&T Awards in Instructional Technology, ISS 318 (blended), Michigan State University / 2010
AT&T Awards in Instructional Technology, ISS 318(online), Michigan State University / 2010
Ten Over the Next Ten award, Lansing Regional Chamber of Commerce / 2010
AT&T Awards in Instructional Technology, ISB 202, Michigan State University / 2009

Page 4