IT Job Description

IT Job Description

Title: Business Analyst
Department: Information Technology
Updated: 02/06/2015

Position Summary

The BA is responsible for understanding, documenting and supporting current and future business objectives, processes, and needs as related to IT solutions. The BA will focus on discovering and documenting business and technical requirements to be used in the creation of IT business systems/solutions, communication to stakeholders, as well as setting and managing expectations relative to timelines. The BA will leverage and support both COTS and Oil & Gas specific applications to support the business units.

Strategy & Planning

·  Document current and future business needs.

·  Proactively identify business and technical requirements.

·  Assist IT management in assessing, planning, forecasting and trending current and future needs.

·  Assist IT and the business in process engineering technology in order to meet business needs.

Operational Management

·  Work directly with business unit stakeholders to identify current needs as they relate to IT.

·  Work with BU stakeholders as well as internal IT resources to identify and document the proposed solution, technical and non-technical tasks, testing criteria, user acceptance criteria, success factors etc.

·  Understand, investigate and document existing business processes and make intelligent recommendations about how we can enhance, refine or re-engineer those processes using Web, BI and BPMS tools

·  Work with technical and non-technical staff to develop solution recommendations to the business unit and communicate how the solution meets business requirements.

·  Manage day to day communication regarding project progress/status and roadblocks to IT and stakeholders.

·  Create reports documenting project related activity and outcomes.

·  Provide support and training to the business unit application consumers

Position Requirements

·  Perform business analysis and document technical and non-technical requirements including user acceptance or success criteria.

·  Assist business in implementing and configuring business process management software packages.

·  Leverage existing tools including SharePoint, Spotfire, and O&G specific packages (BOLO, ADP, Aries, WellView, Generwell, ProCount) to solve process issues

·  Communicate status, issues, risks, milestones and outcomes to both internal and external IT stakeholders.

·  Document meeting minutes, agendas, and key decisions or outcomes and distribute information accordingly.

Formal Education & Certification

·  MIS or CIS major preferred

·  Completed a systems analysis course

Personal Attributes

·  Strong customer-service orientation.

·  Excellent written and oral communication skills.

·  Excellent listening and interpersonal skills.

·  High degree of professionalism.

·  Excellent presentation skills geared towards executives and senior-level business leaders.

·  Ability to communicate ideas in both technical and user-friendly language.

·  Highly self-motivated and directed.

·  Keen attention to detail.

·  Able to prioritize and execute tasks in a high-pressure environment

·  Experience working in a team-oriented, collaborative environment

Work Conditions

·  Occasional evening and weekend work to meet deadlines.

·  Sitting for extended periods of time.

·  Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components.

·  Physically able to participate in training sessions, presentations, and meetings.

·  Occasional travel may be required.