Traffic Quality Systems Procedures

INTERNAL QUALITY AUDITS

Document TQSP-009

Rev 0304

TABLE OF CONTENTS

1.0Scope

2.0Procedure

2.1Traffic Management Surveillance Audits

3.0Training and Knowledge

4.0Responsibility

4.1Project Quality Manager (PQM)

4.2Traffic Quality Manager (TQM)

4.3Traffic Manager/Engineer and Segment Project Manager(s)

5.0Records

6.0Revisions

7.0Forms and Flow Charts

8.0References

1.0Scope...... 1

2.0Procedure...... 1

3.0Training and Knowledge...... 1

4.0Responsibility...... 1

4.1Project Quality Manager (PQM)...... 1

4.2Discipline Quality Manager (DQM)...... 1

4.3Traffic Manager/Engineer and Segment Project Manager(s)...... 2

5.0Records...... 2

6.0Revisions...... 3

7.0Forms and Flow Charts...... 3

8.0References...... 3

1.0Scope

This procedure addresses the responsibilities and requirements for planning, conducting, reporting the results, and maintaining quality records for internal quality audits. This procedure is used in conjunction with the requirements for internal quality audits as described in Section 8 of the QM.

2.0Procedure

Internal quality audits on our Traffic Management processes will be planned, conducted, and documented in accordance with Construction Quality System Procedure, QSP-004. The Traffic Discipline Quality ManagerTraffic Quality Manager (DQMTQM) will perform the responsibilities of the Project Quality Manager (PQM), as required.

2.1Traffic Management Surveillance Audits

All Traffic Management Surveillance Audits are to be performed in accordance with TQSP 011 – Traffic Management Surveillance Audits and DBA (Schedule 7, Part 4, Section 4.8).

3.0Training and Knowledge

Internal auditors shall be trained in the area of quality auditing. The TM/TE or the PQM will ensure that the auditors are competent and have adequate knowledge of company quality audit protocols and procedures. Training will be provided in much the same manner as specified in section 6.2.2 of the QM. Auditors shall be competent and have knowledge of the ISO 9001:2000 standard. See QM and CQMP for more details.

4.0Responsibility

4.1Project Quality Manager (PQM)

The PQM oversees the activities of the internal auditor, promotes the TQMP, and continuously monitors K/F’s quality management system to ensure it is functioning correctly. The PQM develops and administers the quality audit process to assess the strengths and weaknesses of the K/F, subcontractor, and supplier’s quality management systems. For more details on this persons responsibilities, see the QM and CQMP.

4.2Discipline Quality ManagerTraffic Quality Manager (DQMTQM)

The DQMTQM acts as the internal audit manager during the audit. The DQMTQM is responsible to evaluate the K/F quality management system. The DQMTQM is responsible for planning audits, assembling the audit team, completing audit reports, training internal auditors and performing internal audits. The audit qualifications of the DQMTQM will be reviewed by the TM/TE and PQM, as per DBA Schedule 7, prior to beginning the audit process, and any necessary additional training will be administered at that time.

4.3Traffic Manager/Engineer and Segment Project Manager(s)

The TM/TE and Segment Project Managers shall allow the internal audit team access to their management system and records. These managers shall assign a representative or escort in order to facilitate the internal audit. The Segment Project Manager(s) shall institute initiate corrective and preventive action at the completion of the audit report if required.Auditors will not audit their own work. Internal Audits and Surveillance Audits will be as per QM Section 8.2.2. Auditors will not audit their own work.

5.0Records

All internal audit quality records are maintained in the project document control system (Centric Project). Quality records at a minimum include:

  1. Internal Audit Agenda
  2. Internal Audit Report
  3. Internal Audit Checklists
  4. Audit Schedules
  5. Internal Auditor Training Records

Copies of internal quality audit reports, including corrective and preventive action plans are formally transmitted to the Authority’s Representative within 14 days as required.

At a minimum, the internal audit agenda, internal audit reports, internal audit checklists, corrective and preventive action reports, and follow up verifications are retained as quality records after each audit. Auditor qualifications and training records are kept as quality records. An updated audit plan including a schedule is also retained as a quality record. Meeting notes,audit notices, attendance registers, and correspondence may be kept to provide additional record support.

Documents required by this TQSP will be controlled in accordance with QM QSP-01, Document and Data Control. Quality records will be controlled in accordance with QM QSP-02 Control of Quality Records.

6.0Revisions

Revision Number / Description / Effective Date
Rev. 00 / Internal Review Procedure / February 25, 2009
Rev. 01 / Submission to Authority / March 6, 2009
Rev. 02 / Submission to Authority / March 24, 2009
Rev. 03 / Submission to Authority / May 25, 2009
Rev. 04 / Submission to Authority / August 24, 2009

7.0Forms and Flow Charts

  • Traffic Management Internal Audit Process
  • Traffic Management Internal Audit Reporting Process

See TQMP Appendix B:

  • Internal Quality Audit Agenda Form
  • Internal Quality Audit Checklist Form
  • Internal Quality Audit Report Form

8.0References

  • Traffic Management Plan (TMP)
  • Traffic Quality Management Plan (TQMP)
  • Construction Quality Management Plan (CQMP)

QM, QSP 01/02/04

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