International Routing Guide

Effective October 01, 2010

Enclosed are important instructions for processing ANY shipment that is NOT to be transported from a US to US point.Please review this guide thoroughly and begin following this guide for all shipments shipping on or after the above effective date.

KeyTronicEMSmaterial SUPPLIERS should use OCEAN OR SURFACEas the standard method of shipping for all shipments. The only exception to using Ocean or Surface is for shipments that are 100 Kilograms (220 pounds) or less in total consolidated weight per day. If your consolidated shipment is 100 Kilograms or less you should ship via DHL Express worldwide - no air authorization is required for shipments under 100 Kilograms.

If your shipment is over 100 kilograms then you must request an air authorization from your KeyTronicEMS Representative prior to shipping via air. The Air Authorization number that you receive must be noted on the waybill and all commercial documents. KeyTronicEMS will deduct any additional freight charges from your invoice if the shipment is over 100 Kilograms and if you ship via AIR and do not have an Air Authorization number issued from a KeyTronicEMS representative.

LEXMARK SUPPLIERS: You must use the Lexmark routing guide as freight is paid by Lexmark. Do not “3rd party bill” these shipments to KeyTronicEMS account or we will refuse the charges.

IMPORTANT NOTES:

  1. Do not Declare for Value on the waybill, please be careful that you do not claim insurance or we will deduct these charges from your invoice. KeyTronicEMS is self-insured and does not require additional insurance on our shipments.
  2. Consolidate packages each day as applicable before applying routing method, be careful with the maximum weight limitations for each method.
  3. Note: Your packaging must comply with ISPM15 REGULATIONS if you use solid wood packaging:
  4. Reference KeyTronicEMS Purchase Order Number (and Air Authorization if you have been authorized to use air) on all shipping documentation, and identify this same information on the waybill under the “Recipient” reference field.

Any deviation from these routing instructions that result in increased freight costs to KeyTronicEMSwill result in a deduction from your invoice for the shipment. Repeated violations will result in handling penalties of $100.00 per waybill that will be deducted from your invoice to reimburse KeyTronicEMS for administrative costs that result from incorrect routings.

Please refer to each carrier’s service guide for all standard restrictions on shipping, including oversize and special handling such as hazardous materials. Do not hesitate to contact KeyTronicEMS Logistics Department if you have any questions regarding this routing guide, or the carrier’s guides.

Thank you for your cooperation and support of these routing instructions.

International Routing Guide

Effective October 01, 2010

OCEAN/SURFACE SHIPPING GUIDE

(Including consolidated shipments 100 kilograms or less)

DO NOT SHIP MULTIPLE SHIPMENTS PER WEEK TO AVOID THE AIR AUTHORIZATION PROCEDURE OR KEYTRONIC WILL DEDUCT THE ADDITIONAL CHARGES FROM YOUR INVOICE. YOU MUST ENSURE THAT THE CONSOLIDATED ACTUAL OR VOLUME WEIGHT PER SHIPMENT OR POIS 100 KG OR LESS BEFORE SHIPPING VIA DHL EXPRESS. DO NOT BREAK UP SHIPMENTS TO AVOID THE AIR APPROVAL PROCESS.

Shipments under 100 Kilograms (KG): Not palletized, up to 100 KG (220 LBS) ACTUAL or VOLUME weight, whichever is greater. VOLUME weight is calculated in Centimeters as LxWxH /6000 = VOLUME weight in KGS. Daily shipments must be consolidated per origin to each destination before applying this routing method, if your consolidated daily shipment weight is over 100 KG you must refer to the next section and ship via Ocean/Surface unless you have an Air Authorization from a KeyTronicEMS Representative. Refer to the AIR SHIPPING GUIDE FOR AIR REQUIREMENTS on the following page for shipments over 100 KG.

To arrange an air shipment, contact your local DHL Expressoffice and they will assist you in preparing the shipment to KeyTronicEMS (go to to find local terminals in your region).

*Shipments less than 100 Kilos do not require an Air Authorization Number from KeyTronic.

Ship via DHL Express – Mark waybill 3rd Party billingAccount Number

US Exports...... CONTACT KEYTRONIC

All other International Shipments………………..……………………………CONTACT KEYTRONIC

Shipments over 100 KG – Ocean/Surface Only: Required shipment method for palletized/crated and non-palletized shipments over 100 KG (220 LBS);ACTUAL or VOLUME weight, whichever is greater. This method must be used if you have not received an Air Authorization Number.

To arrange ocean shipments please contact your local DB Schenkeroffice. A directory of their offices can be found at or refer to the DB Schenker Office Contact list attached.

Note: Your packaging must comply with ISPM15 REGULATIONS if you use solid wood packaging:

Ship via DB SCHENKER – 3rd party billing(LCL AND FCL)Account Number

Shipping to/from KeyTronicEMS El Paso (Juarez)…………………..CONTACT KEYTRONIC

Shipping to/from KeyTronicEMS Spokane (USA)…………………...CONTACT KEYTRONIC

Shipping to/from KeyTronicEMS Shanghai, China………………….CONTACT KEYTRONIC

Shipping to any other location………………………...... CONTACT KEYTRONIC

International Routing Guide

Effective October 01, 2010

AIR SHIPPING GUIDE*

*Air Shipmentsrequirean air authorization number from KeyTronicEMS.

The Air authorization number must be referenced on the waybill and packing list.

DO NOT SHIP MULTIPLE SHIPMENTS PER WEEK TO AVOID THE AIR AUTHORIZATION PROCEDURE OR KEYTRONIC WILL DEDUCT THE ADDITIONAL CHARGES FROM YOUR INVOICE. YOU MUST ENSURE THAT THE CONSOLIDATED ACTUAL OR VOLUME WEIGHT PER SHIPMENT OR POIS 100 KG OR LESS BEFORE SHIPPING VIA DHL EXPRESS. DO NOT BREAK UP SHIPMENTS TO AVOID THE AIR APPROVAL PROCESS.

Shipments over 100 KG via Air: Palletized, crated or otherwise, all shipments over 100 KG (220 LBS) ACTUAL or VOLUME weight, whichever is greater. VOLUME weight is calculated in Centimeters as LxWxH /6000 = VOLUME weight in KGS. AIR shipments that are over 100 KG (actual weight or Volume weight) may only be shipped via AIR after you have received an Air Authorization Number from KeyTronicEMS. Please be sure to properly package your shipment in accordance with standard international packaging standards to avoid damage.

To arrange air shipments (only if you have an air authorization from KeyTronic) please contact your local DHL Global Forwarding office. A directory of their offices can be foundat or refer to the DHL Global Forwarding Contact list attached.

You must reference the Air Authorization number on all documentation and on the Air Waybill in the Recipient reference field.

Note: Your packaging must comply with ISPM15 REGULATIONS if you use solid wood packaging:

DHL Global Forwarding – 3rd party billingAccount Number

Shipping to/from KeyTronicEMS El Paso (or Juarez) ………………………CONTACT KEYTRONIC

Shipping to/from KeyTronicEMS Spokane (USA) …………………………CONTACT KEYTRONIC

Shipping to/from KeyTronicEMS Shanghai …………………………………CONTACT KEYTRONIC

Shipping to any other location………………………...... CONTACT KEYTRONIC

International Routing Guide

Effective October 01, 2010

CONTACTS PAGE AND GENERAL INFORMATION

KeyTronicEMS Logistics Contacts:

Jeff Rhodes, Logistics Specialist Brian Johnson, Manager Logistics/Customs

Telephone: 509-927-5285 Telephone 509-927-5575

mailto: mailto:

KeyTronicEMS Facility Ship to Addresses:

KeyTronicEMS Co. KeyTronicEMS Shanghai

3808 N. Sullivan Road2/F, Building 6, 350 Xi Ya Road

Building 17, SpokaneIndustrial ParkWai Gao Qiao Free Trade Zone

Spokane Valley, WA99216Shanghai, P.R. China 200131

Tel: + 509 928 8000Tel: + 86 21 5046 0756

KeyTronicEMS SW

14B Butterfield Trail

El Paso, TX79906

Tel: + 915 774 7904

DOCUMENTS REQUIRED FOR ALL SHIPMENTS (In English):

  • WAYBILL
  • PACKING LIST
  • CUSTOM INVOICE

REQUIRED INVOICE AND PACKING LIST INFO (In English):

  • Ship from, Sold to, and Ship to Complete Addresses
  • KeyTronicEMS Purchase Order Number
  • KeyTronicEMS Part Number and part description
  • KeyTronicEMS Purchase Order Price (no sample prices, use fair market value pricing)
  • Supplier Part Number
  • Country of Manufacture
  • RMA Number if applicable
  • Air Authorization Number if Required
  • Packing List: Must identify package dimensions, total volume; net and gross weight actual weights

REQUIRED WAYBILL/BILL OF LADING REFERENCES:

You must include in the Shipper and the Consignee Reference Fields the following:

  • Purchase Order Number (REQUIRED)
  • Air Authorization Number as applicable (REQUIRED)

International Routing Guide

Effective October 01, 2010

PACKING LIST INFO

All shipments are required to include the following packing list and container information.

  • Hard copy packing list must be attached to side of carton #1; include a duplicate copy inside carton #1.
  • INCLUDE ON PACKING LIST AND INVOICE: KeyTronicEMS purchase order number and part number, country of origin, part quantity and carton quantity.
  • KeyTronicEMS purchase order number and part number, country of origin, quantity per carton and carton numbering (1 of X) must be permanently marked on every shipping carton (SEE CHART BELOW).
  • Return product shipments must have RMA# listed on all documents.
  • Air shipments must have Air Authorization Number noted on all documents.

Labeling Requirements
Shipping variables / One Part Number / Multiple Part Numbers / Multiple Part Numbers
One Purchase Order / One Purchase Order / Multiple Purchase Orders
Master Carton / Part Number / Part Number Field reads "Mixed" / Part Number Field reads "Mixed"
Quantity / Quantity Field reads "Various" / Quantity Field reads "Various"
Country of Origin / Country of Origin Field reads "Various" / Country of Origin Field reads "Various"
Purchase Order / Purchase Order Number / Purchase Order Number Field reads "Multiple"
Individual Carton / N/A / Part Number / Part Number
Quantity / Quantity
Country of Origin / Country of Origin
Purchase Order Number / Purchase Order Number
Packing List / Part Number / Part Number / Part Number
Quantity / Quantity / Quantity
Country of Origin / Country of Origin / Country of Origin
Purchase Order Number / Purchase Order Number / Purchase Order Number

International Routing Guide

Effective October 01, 2010

Penalties (handling fees) associated with Routing Guide violations.

Failure to follow these guidelines will result in additional handling by KeyTronicEMS. To recover these costs KeyTronic may assess a feeof $100.00 for repeat offenses, at our discretion. In all cases KeyTronicEMSwill deduct any additional expenses that result from deviations from our routing guide. These amounts will be deducted from supplier’s invoice.

  1. Wrong or unauthorized carrier used: Difference of freight charges.Second violation: Freight bill will be refused by KeyTronic and the carrier will be instructed to rebill charges to your account.
  2. Freight prepaid and added to the invoice: Freight amount will be deducted from the invoice.
  3. Unauthorized air shipment: Rebill of excess freight charges.
  4. No packing list, packing list and/or carton requirements missing: $100.00 handling fee.
  5. Daily shipments not consolidated per ship to location, per ship mode: Difference of freight charges and $100.00 handling fee.If determined to have been done to avoid Air Authorization procedure the freight bill will be refused and the carrier will rebill the shipper.
  6. Value declared on bill of lading resulting in fees for cargo insurance: rebill of insurance cost.
  1. Shipments received with damaged cartons due to transit damage, which result in loss of product, will be paid short if packaging does not comply with BMC marking. It will be the responsibility of shipper to file the claim with the carrier.
  1. Lexmark Suppliers must ship according to Lexmark Routing Guide, ask your KeyTronic Representative.
  1. All corrugated packaging used in shipment must be stamped with the appropriate BMC (Box Manufacturer Certificate) stamp, or similar box certification, based on the commodity shipping and weight per box. Example:
  1. **IMPORTANT**: Any shipment which includes wood pallets, or shipped in other form of wood packaging materials, must comply with the Solid Wood Packaging requirements. Please refer to US APHIS regulations to ensure you comply before shipping to KeyTronicEMS. To avoid these APHIS requirements you should consider switching to particle board, plywood, or other manufactured wood pallets and/or dunnage for your shipments.

Note: Your packaging must comply with ISPM15 REGULATIONS if you use solid wood packaging:

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This document contains information that is CONFIDENTIAL and PROPRIETARY. By accessing and/or using this information, user agrees that information contained on this routing guide is to be used solely for the purpose of manufacturing for, and making shipments on behalf of KeyTronic Corporation. Any other use, retention, dissemination, forwarding, printing, or copying is strictly prohibited.