ASEAN Secretariat
Initiative for ASEAN Integration (IAI)
Formulation of IAI ICT Programmes
Formulation of IAI ICT Programmes
DRAFT Report
Contents
1Introduction
1.1Purpose of this paper
1.2Acknowledgements
1.3IBM’s role
1.4Structure of this paper
2Background and objectives
2.1The Initiative for ASEAN Integration
2.1.1Narrowing the Development Gap
2.1.2The IAI Work Plan
2.1.3The Phnom Penh Workshop
2.2Structure of work plan
2.2.1Infrastructure
2.2.2Human resource development
2.2.3Information and communication technology
2.2.4Regional economic integration
2.3Taking the Phnom Penh Workshop forward
2.4The ICT priority area
2.5Approach to the project
2.5.1Structure of programme proposals
2.5.2Activities and Steps in the project
3An evolutionary approach
3.1Vision
3.2Statement of direction
3.3Plan
3.4Quick wins
3.5Sustainability
3.6Design soundness
3.7Terminology and graphics
4Project plans
4.1Telecommunications framework (EFT/02/001)
4.1.1Agreed scope
4.1.2Objective
4.1.3Description
4.1.4Barriers and enablers
4.1.5Scope
4.1.6Critical success factors
4.1.7Assumptions
4.1.8Risks
4.1.9Responsible Ministry
4.1.10Sustainability
4.1.11Budget
4.1.12Management arrangements
4.1.13Managing short term achievements in a long term context
4.1.14Deliverables
4.1.15Measures of success
4.1.16Linkages to other programs
4.1.17Principal tasks
4.1.18Task Descriptions
4.1.19Implementation
4.2National ICT Master Plan (EFT/02/002)
4.2.1Agreed scope
4.2.2Objective
4.2.3Description
4.2.4Barriers and enablers
4.2.5Scope
4.2.6Critical success factors
4.2.7Assumptions
4.2.8Risks
4.2.9Responsible Ministry
4.2.10Sustainability
4.2.11Budget
4.2.12Management arrangements
4.2.13Managing short term achievements in a long term context
4.2.14Deliverables
4.2.15Measures of success
4.2.16Linkages to other programs
4.2.17Principal tasks
4.2.18Task Descriptions
4.2.19Implementation
4.3ICT Legislation (EFT/02/003)
4.3.1Agreed scope
4.3.2Objective
4.3.3Description
4.3.4Barriers and enablers
4.3.5Scope
4.3.6Critical success factors
4.3.7Assumptions
4.3.8Risks
4.3.9Responsible Ministry
4.3.10Sustainability
4.3.11Budget
4.3.12Management arrangements
4.3.13Managing short term achievements in a long term context
4.3.14Deliverables
4.3.15Measures of success
4.3.16Linkages to other programs
4.3.17Principal tasks
4.3.18Task Descriptions
4.3.19Implementation
4.4National Action Plan for ICT HRD (EFT/02/004)
4.4.1Agreed scope
4.4.2Objective
4.4.3Description
4.4.4Barriers and enablers
4.4.5Scope
4.4.6Critical success factors
4.4.7Assumptions
4.4.8Risks
4.4.9Responsible Ministry
4.4.10Sustainability
4.4.11Budget
4.4.12Management arrangements
4.4.13Managing short term achievements in a long term context
4.4.14Deliverables
4.4.15Measures of success
4.4.16Linkages to other programs
4.4.17Principal tasks
4.4.18Task Descriptions
4.4.19Implementation
4.5e-Government (EFT/02/005)
4.5.1Agreed scope
4.5.2Objective
4.5.3Description
4.5.4Barriers and enablers
4.5.5Scope
4.5.6Critical success factors
4.5.7Assumptions
4.5.8Risks
4.5.9Responsible Ministry
4.5.10Sustainability
4.5.11Budget
4.5.12Management arrangements
4.5.13Managing short term achievements in a long term context
4.5.14Deliverables
4.5.15Measures of success
4.5.16Linkages to other programs
4.5.17Principal tasks
4.5.18Task Descriptions
4.5.19Implementation
5Integration considerations
5.1IAI and the ICT Sector
5.2Connections within the ICT Sector
5.3A plan for integration
5.4Core skills requirements
5.4.1Project management
5.4.2Programme management
5.5National ICT Enhancement Programmes
5.6Managing integration
5.6.2Location of meetings
5.7Costing the integration project
5.8Skills development
5.9Integration options
5.9.1Option 1: Single program
5.9.2Option 2: Coordinated support
5.9.3Option 3: Individual programs
5.9.4Summary of benefits
6Country considerations
6.1Getting started
6.2Establishing a national programme structure
6.3Managing the changes brought by ICT
6.4Providing support
Annex A: National ICT Enhancement Programme
Objective
Description
Scope
Critical success factors
Assumptions
Risks
Budget
Management arrangements
Deliverables
Measures of success
Principal activities
Annex B: Programme assistance capability
Purpose
Scope
Coordination
Advice
Resourcing
Measurement
Mechanism
Annex C: Project Plans
Telecommunications Framework
National ICT Master Plan
ICT Legislation
National Action Plan for ICT HRD
e-Government
Annex D: ICT Sector Programme Areas
Formulation of IAI ICT Programmes
DRAFT Report
1Introduction
1.1Purpose of this paper
The purpose of this paper is to describe in more detail how to carry forward the information and communications technology (ICT) part of the Initiative for ASEAN Integration (IAI) Work Plan for Narrowing the Development Gap within ASEAN. This paper relates specifically to Cambodia, Laos, Myanmar and Viet Nam referred to collectively as “CLMV”.
1.2Acknowledgements
The production of this paper has been made possible through assistance of each of the four CLMV countries and the ASEAN Secretariat. In particular a Design Workshop was held in Jakarta between 8 and 10 April 2002. We are grateful for the participation of the country representatives whose contribution and enthusiasm for the project was invaluable. A list of the country representatives is at Appendix A.
In addition Mr Nguyen Minh Cuong, Dr Idros A Hamid, Dr Pola Singh of the ASEAN Secretariat assisted with background information and briefings.
1.3IBM’s role
IBM is pleased to be associated with the ASEAN Secretariat and the ASEAN countries. As ASEAN’s technology partner, IBM’s role is to provide advice based on its global experience both of the private sector and of trends in government policy and administration around the world.
1.4Structure of this paper
We have structured this paper into the following major sections:
Background and objectives – this section describes the background to the current project and sets out the objectives. We also describe the approach we took.
Project plans – there are five Project plans. Each is described in the common format agreed with the ASEAN Secretariat at the outset of the project.
The five Projects are described in the following sub-sections:
4.1Telecommunications Framework
4.2National ICT Master Plan
4.3ICT Legislation
4.4National ICT HRD Action Plan
4.5e-Government
These subsections are designed to be read as stand-alone documents so there is some duplication between the sections. For example, the proposed management arrangements for each Project is the same but it is reproduced in each of the 5 Project Descriptions. Each of these Sections should, however, be read in conjunction with Sections 5 and 6 which describe the integration requirements.
Integration considerations – the five programme plans are related. In this section we describe the linkages and connections between the five programmes and make observations and recommendations about how to manage the integration of the initiatives into a consistent and coherent programme. There are also integration considerations that relate to the other three IAI Workplan areas and we make comments about these.
Country considerations – naturally the four CLMV countries have different requirements when it comes to implementation of the IAI ICT Programme. This section makes observations which are specific to each country.
Management considerations – moving ahead with the IAI ICT Programme requires both comprehensive plans and a clear management (or governance) structure. In this section we expand on how the IAI ICT Programme should be managed at the country level, across CLMV and with the framework of relevant ASEAN agreements.
In addition there are a number of Annexes as listed on the contents page.
2Background and objectives
2.1The Initiative for ASEAN Integration
2.1.1Narrowing the Development Gap
At the Fourth ASEAN Informal Summit held on 22-25 November 2000 in Singapore, the ASEAN Leaders agreed to launch an Initiative for ASEAN Integration (IAI), to give direction to and to sharpen the focus of the collective efforts in ASEAN to narrow the development gap within ASEAN as well as between ASEAN and other parts of the world.
In pursuing the decision to launch the IAI, the Thirty Fourth Meeting of ASEAN Ministerial Meeting (AMM) on 23-24 July 2001 in Ha Noi, adopted the Ha Noi Declaration on Narrowing the Development Gap for Closer ASEAN Integration. The Ministers agreed to devote special efforts and resources to promote effective cooperation and mutual assistance to narrow the development gap among ASEAN Member Countries for the sake of dynamic and sustained growth of the region and prosperity of its peoples.
2.1.2The IAI Work Plan
Within this context, the IAI Work Plan for Narrowing the Development Gap within ASEAN: Assisting New Member Countries was prepared with the aims of:
reducing the development gaps among ASEAN Member Countries,
expediting greater regional economic integration, and
promoting equitable economic development and help alleviate poverty in Cambodia, Laos, Myanmar and Viet Nam (CLMV).
The IAI Work Plan for CLMV will focus on the priority areas of infrastructure development, human resource development, information and communication technology and promoting regional economic integration in the CLMV countries.
It is intended that the Work Plan be implemented over a six-year period. Annual reviews will be carried out to allow necessary redirections of the programme objectives and revisions of the programme outputs.
2.1.3The Phnom Penh Workshop
In the light of the IAI and the Ha Noi Declaration, ASEAN convened a Workshop on “Narrowing the Development Gap within ASEAN: Assisting New Member Countries” on 20-22 November 2001 in Phnom Penh. At the IAI Workshop, the CLMV Member States determined the priority development activities required to narrow the development gap. The workshop adopted a prioritised IAI Work Plan for CLMV listing the essential programmes and outputs to be implemented.
2.2Structure of work plan
The work plan comprise 4 separate priority areas each with a defined development objective. These four areas are listed below with their development objective: this report is about the third area – ICT.
2.2.1Infrastructure
Development objective: To improve access to, efficiency and quality of transport and energy infrastructure networks of Cambodia, Lao PDR, Myanmar and Viet Nam in order to enhance their regional economic competitiveness and integration.
2.2.2Human resource development
Development objective: To increase human resource capacity in Cambodia, Laos, Myanmar and Viet Nam with the aim to further economic growth and increase ASEAN’s competitiveness
2.2.3Information and communication technology
Development objectives
To narrow the development gap and the digital divide within and among Member Countries by harnessing the full potential of ICT in accordance with the e-ASEAN Framework Agreement and its recommendations; and
To expedite liberalization and facilitation of trade and investment in the ICT sector to ensure the widespread availability and use of ICT goods and services and to adopt concrete measures aimed at facilitating e-commerce in Cambodia, Laos, Myanmar and Viet Nam.
Recommendation principles
In this case the work plan proposes some recommendation principles:
Follow developed countries best practices for legislation and regulation that are related to e-commerce but subject to the following attributes:
Integration with appropriate programme since policy implementation in isolation are often unachievable;
Consideration for sensitivity to local conditions, risks and constraints; and
Include a strong innovative and opportunistic dimension rather than to repeat prescriptions those have been used elsewhere.
Comprehensive and holistic approach taken which requires the involvement of all relevant agencies for maximum impact on national development. Prioritisation will be required on the basis of political will and resources availability.
Policy denotes any mechanism (regulatory, legislative, executive, etc) that does not require funding, and the term programme denotes any mechanism that requires either public or private, domestic or international funding or combination of either.
Common ground of CLMV should be identified and included to develop programme areas, objectives and outputs of the Work Plan as far as possible.
Programme outputs which are addressed by or included in existing ASEAN schemes on ICT should be highlighted to avoid duplication and improve coordination.
The need to underscore the importance of private sector and measures to facilitate their participation should be reflected in the programme outputs as appropriate.
2.2.4Regional economic integration
Development objective: Build institutional capacity and HRD in the ASEAN Members to expedite their regional economic integration into ASEAN especially the ASEAN Free Trade Area, the ASEAN Investment Area and liberalization of trade in services.
2.3Taking the Phnom Penh Workshop forward
The IAI Workshop in Phnom Penh also agreed that there would be three main stages to realize the Declaration on Narrowing the Development Gap for Closer ASEAN Integration:
Stage 1:Formulation of the Work Plan. This stage was completed with the formulation of the IAI Work Plan for CLMV at the Workshop in Phnom Penh on 20-22 November 2001;
Stage 2: Formulation of specific programmes and projects to implement the Work Plan. This is expected to be completed through a design mission and a formulation workshop in Vientiane to review and endorse the programme and project proposals formulated at the design mission; and
Stage 3: Resource mobilization. This is expected to be carried out through an IAI Development Cooperation Forum for CLMV, where the formulated programmes and projects are presented to ASEAN Member Countries, Dialogue Partners and other potential donors for funding consideration.
Once the IAI Work Plan for CLMV was adopted Stage 1 was complete. This report is of the project which tackled Stage 2 for the ICT priority area.
2.4The ICT priority area
The Phnom Penh workshop identified 57 key projects to support the ICT priority area. These 57 projects were grouped into 6 programme areas. The 57 projects and their associated programme areas are listed in Annex D. Some of these projects were identified as “high priority” meaning that the need to tackle them quickly and effectively is urgent.
In order to facilitate Phnom Penh Stage 2 (Formulation of specific programmes and projects to implement the Work Plan), IBM and the ASEAN Secretariat agreed that we should group the high priority projects into a revised set of Programmes. There are five of these new Programme groupings respectively:
Telecommunications framework
National ICT Master Plans
National Action Plan for ICT HRD
ICT Legislation
e-Government.
These Programmes are described in the appropriate section below.
2.5Approach to the project
2.5.1Structure of programme proposals
The objective of the current project is to formulate a high level programme proposals for each of the above five groupings. Each of the five programme proposals is described using the following template:
2.5.2Activities and Steps in the project
The overall approach to the project is illustrated in the picture. This also summarises the deliverables that IBM was contracted to produce.
Activity 1: Design Mission
The project was to take the five Programme Proposals listed and subject them to further design work prior to a Formulation Workshop to be held in Vientiane. The design work took place between 8 April 2002 and 23 April 2002. The objective of the design work was to analyse and assess these five Programme Proposals and to formulate the draft Programme Proposals.
Activity 2: Formulation Workshop
The objective of the Formulation Workshop is to discuss and comment upon the draft Programme Proposals before the proposals are finalised for presentation at the IAI Development Cooperation Forum for CLMV.
The role of the consultant was to formulate the Programme Proposals by providing a process and an approach to achieve these objectives and to actively facilitate that approach.
3An evolutionary approach
Each of the five ICT projects is described in the following sections. Each is self-contained in a separate section.
The plans associated with the projects are all based on the concept of evolution. This is illustrated below.
The illustration shows three basic steps in the development of the plans:
3.1Vision
Develop a vision – the vision is like a picture. It captures something in a few words or pages. It doesn’t contain everything but it does describe something to aim at.
A vision is a short (between 1 page and 4 pages long) paper which should be capable of capturing the attention and imagination of senior people. Although it is a short paper it requires careful research to take account of the wide ranging views which are usually held on a given subject.
3.2Statement of direction
Develop a statement of direction (SOD) – the SOD is like a play about the subject of the picture. It contains more detail that the picture and it fleshes out key scenes. But it still does not contain all the detail.
The Statement of Direction is a longer document – perhaps between 6 and 20 pages. It amplifies the vision by setting out the main objectives of the subject. It will set out some principles which will apply to the implementation which will need to be taken account of as the plan is developed.
3.3Plan
Develop the plan – the plan is like the book about the play and the picture – it contains all the detail.
The plan sets out the tasks to be performed, the dependencies and priorities of those tasks, the resources required, the risks to be managed, how quality assurance is to be performed, the budget and the management structure.
3.4Quick wins
We anticipate that from the statement of direction task it will be possible to identify “quick wins”. A quick win is a project which will deliver benefits quickly and which is expected to carry manageable or low risk. A quick win project need not be big – in fact, small projects are often better – but they can demonstrate early progress and as a result help gain support for the main Project.
3.5Sustainability
A key component of making the IAI ICT Priority Sector successful is the concept of sustainability. Each project within the Sector must not only deliver a successful output but it must also ensure that the project has an enduring impact on the development gap within ASEAN. There are several ways in which the proposals in this report will ensure the sustainability of the IAI ICT Priority Sector programme:
(a)the establishment of an Integration Project (described in this Section) will mean that the outputs from each Project is consistent with the other Projects
(b)the establishment of the CCLM Coordination Committee will mean that
(i)there is a mechanism for capitalising on commonalities to reduce duplication
(ii)there is a way that CLMV can, through the ASEAN Secretariat, make inputs to the other IAI Priority Sectors
(c)the Programme Assistance Capability will help ensure consistency between Projects by maintaining documentation, standards and an Integration Project Plan
the individual country National ICT Enhancement Programmes will provide a clear focal point for the work that needs to be done in each country.
3.6Design soundness
The Vientiane Formulation Workshop Plenary Session called for soundness of design in the Project proposals. We have met the requirement for design soundness in two ways:
(a)the Integration Project will ensure that linkages between the Projects are both understood and catered for
(b)in the analysis of each Project we have shown the linkages with and dependencies on other Projects and IAI Priority Sectors.
3.7Terminology and graphics
In this paper the following terminology has been used:
Term / Definition / SymbolPriority Sector / One of the four areas identified within the IAI Workplan /
Programme Area / A unit of work listed within a Priority Sector / (not used)
Programme Output / An element defined by the Phnom Penh Workshop. Programme Outputs are grouped together into Programme Areas / (not used)
Programme Proposal / A collection of Programme Outputs. There are 5 Programme Proposals within the ICT Priority Sector / (not used)
Project / The work unit which implements a Program Proposal. Also the work unit which integrates the 5 Projects directly associated with the Program Proposals. /
Task / An activity which is required to complete a Project /
When used to complete the Project under analysis…
Reference to an activity dependency outside the Project
4Project plans
4.1Telecommunications framework (ETF/02/001)