Information Team
Resources Department
7th Floor, Zone C
Bernard Weatherill House
8 Mint Walk
Croydon CR0 1EA
Tel/typetalk: 020 8726 6000
Minicom: 020 8760 5797
Mr Kevin BrownSENT BY EMAIL /
Our Ref: F/CRT/10005296
Date: 16February 2016
Dear Mr Brown
Freedom of Information Request
Your request has been considered under the provisions of the Freedom of Information Act. For ease of reference, I will address each of your questions in turn.
1)How do Croydon Adult Services ensure that service users have access to Reablement Services?
We have regular reviews of usage and we have just completed an external review.
2)Please explain how Croydon Adult Services have adopted the Care Act 2014.
Following a programme of design and development Croydon has fully implemented all duties of the Care Act.
3)Please provide me with a copy of the policies and procedures that social workers have to follow when assessing eligibility for Reablement Services.
We are in the process of drawing this up.
4)Do Croydon Adult Services offer this Reablement Services to people who have been recently discharged from hospital?
Yes.
5)At what point do Croydon Adult Services make the service user aware of Reablement Services?
As soon as possible
6)How do Croydon Adult Services record information about service
users who are being assessed or applying to be assessed for
Reablement Services.
We use our client database to record all information on service users.
7)How many service users have been assessed for Reablement
Services?
For reporting period 2014/15 (1 April 2014 – 31 March 2015): The Council is required along with other local authorities to complete a new annual data collection –SALT (Short and Long Term Services), the information that you have requested has been published in the public domain during October 2015 and is available at the following website:
8)How many service users have applied to be assessed for Reablement Services?
We do not record this information
9)Do Croydon Adult Services charge for Reablement Services?
No.
10)Please provide a breakdown of the number of people that have
received Reablement Services for each ethic group.
For reporting period 2014/15 (1 April 2014 – 31 March 2015): The Council is required along with other local authorities to complete a new annual data collection –SALT (Short and Long Term Services), the information that you have requested has been published in the public domain during October 2015 and is available at the following website:
11)Please provide a breakdown of the number of people that have
applied and were not eligible for Reablement Services for each
ethic group.
We do not record this information
12)Please provide a breakdown of the number of people that have
applied and were not eligible for Reablement Services who died
within 3 months due to the related medical condition they were
recovering from, for each ethic group.
We do not record this information
13)What is the number of people who have been offered Reablement
Services have been readmitted into hospital within six weeks.
For reporting period 2014/15 (1 April 2014 – 31 March 2015): The Council is required along with other local authorities to complete a new annual data collection –SALT (Short and Long Term Services), the information that you have requested has been published in the public domain during October 2015 and is available at the following website:
14)Are social workers incentivised or given a target to keep costs
down for Reablement Services"?
No, but it is part of their role to do this
15)How do Croydon Adult Services monitor Service Users who have
"protected characteristics" under the Equality Act 2010 when
applying Fair Access to Care policies?
We consider any service changes via an Equality Impact Analysis.
If you are dissatisfied with the way the Council has handled your request under the Freedom of Information Act you may ask for an internal review. This should be submitted to us within 40 working days of this response. You can do this by outlining the details of your complaint by:
Email:
Writing:Information Team
London Borough of Croydon
Bernard Weatherill House
7thFloor - Zone C
8 Mint Walk
Croydon CR0 1EA
Any requests received after the 40 working day time limit will be considered only at the discretion of the council.
If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
Yours sincerely
Ash Riaz
Information Coordinator
Croydon Council