ID System Survey
EASTTENNESSEESTATEUNIVERSITY
Campus ID System
ID Card User Survey
Classification:
Graduate - Undergraduate – Medical Student - Faculty – Staff – UH Student – Guest (Please Circle)
Where do you live? Residence Hall – On-Campus Apt. – Rent Off-Campus –
Home Owner – or live with Family
(Please Circle)
Where I use my ID Card / Frequently / Occasionally / NeverResidence Hall Door Access
(outside doors)
Residence Hall Door Access
(inside doors)
Mini-Dome Door Access
Computer Lab Door Access
DigitalMediaCenter Access
Brown Hall Access
ChildStudyCenter Access
Hutcheson Hall Access
Gilbreath Hall Access
SamWilson Hall Access
Library Late Night Study Hall
Multimedia Classroom Access
CPA Access
Check-Out Equipment from CPA
Sherrod Library (check-out)
Sherrod Library (On-Line)
Sherrod Library Copying
Computer Lab Printing
Football / Basketball Game Access
Student Voting
Parking Lot Access
Proof of Identity
Testing (must show ID to take test)
Transportation on the Buc-Shot
Access Meal Plans
Off-Campus Merchants for Discounts
Have you ever had your ID replaced due to wear or being defective? Y ___ N ___ if yes, how many times? ______
Have you ever had your ID replaced due to it being lost or stolen? Y ___ N ___ if yes, how many times? ______
Do you use your ID Card as a campus debit card (ID BUC$)? Y____ N ____
If you answered no, please tell us why and what it would take for you to be interested in using this feature?
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If you answered yes, please answer the questions in the next two boxes, otherwise please go to third box
Where I make ID BUC$ Deposits
/ Never / Some / AlwaysID Services Office
Phone
Internet
Value Terminals (CPA & Culp-Center) Cash OnlyFinancial Aid Awards Transfer
Locations I useID BUC$ /Frequency of use
Low High
/ Dependability of ServiceLow High
The Market Place (Cafeteria)
/ 1 2 3 4 5 / 1 2 3 4 5JavaCity (Cave) / 1 2 3 4 5 / 1 2 3 4 5
Buc-Mart / 1 2 3 4 5 / 1 2 3 4 5
Quizno’s
/ 1 2 3 4 5 / 1 2 3 4 5Atrium Food Court
/ 1 2 3 4 5 / 1 2 3 4 5CPA Juice Bar
/ 1 2 3 4 5 / 1 2 3 4 5UniversityPressConvenienceCenter / 1 2 3 4 5 / 1 2 3 4 5
Pepsi Machines
/ 1 2 3 4 5 / 1 2 3 4 5Coke Machines
/ 1 2 3 4 5 / 1 2 3 4 5Snack Machines / 1 2 3 4 5 / 1 2 3 4 5
Tree House Snack Bar (Burger King) / 1 2 3 4 5 / 1 2 3 4 5
Bookstore
/ 1 2 3 4 5 / 1 2 3 4 5Bursar’s Office
/ 1 2 3 4 5 / 1 2 3 4 5Laundry Machines
/ 1 2 3 4 5 / 1 2 3 4 5Student Health Clinic / 1 2 3 4 5 / 1 2 3 4 5
Library Fees
/ 1 2 3 4 5 / 1 2 3 4 5Customer Service Rating
/Poor Excellent
Location of ID Service’s Office / 1 2 3 4 5Convenience of ID Service’s office hours / 1 2 3 4 5
Process of having your ID Card made / 1 2 3 4 5
Convenience of using ID BUC$ & making deposits / 1 2 3 4 5
Knowledge, promptness, & helpfulness of ID Office Staff / 1 2 3 4 5
Professionalism, kindness, & courteous service of the ID Services Staff / 1 2 3 4 5
ID Office service compared to other ETSU offices / 1 2 3 4 5
Library Services using your ID Card / 1 2 3 4 5
Overall opinion of the ID System / 1 2 3 4 5
WE WELCOME YOUR FEEDBACK
Overall Comments: (future expansions, complaints, praise, ideas, ANYTHING)
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