How to set up Hearth email in Outlook 2010

Before you start checklist

Have the following ready before you start:

  • Your domain name – pop3.teachers.org.uk
  • Your NUT officer email address
  • Your username
  • Your email password.
  • Contact the Hearth team to obtain these details.

Setup POP3 email in Microsoft Outlook 2010

  1. Open Microsoft Office Outlook 2010. If you have just installed Outlook 2010 it will show in your Start Menu. Click Start Menu > All Programs > Microsoft Office > Microsoft Office Outlook 2010.
  2. If this is the first time you have opened Outlook 2010 then the Startup wizard will show. Click Next.

Outlook 2010 Startup Wizard

  1. Outlook will ask if you wish to configure an email account. Select Yes and click Next.

Select Yes to configure an Email account

  1. If the Setup Wizard does not show then click the File menu and click Add Account.

Add new e-mail account button in Outlook 2010

  1. Select Manually configure server settings or additional server types.

  1. Click Next
  2. Outlook will prompt you to choose your E-mail Service. Select Internet E-mail. Then click Next.

Add Email Account – Outlook 2010

  1. You are now asked to enter your email account details.
  2. Enter your name
  3. Enter your email address. For example,
  4. Select POP3 for the Account Type
  5. Enter pop3.teachers.org.uk as your Incoming Mail Server –
  6. Enter your Internet service providers host name as your Outgoing Mail Server –It is important that you use your ISP's outgoing SMTP server to send emails otherwise you will not be able to send emails out. If you don't know what this should be set to but you already have an Outlook email account set-up, check what that account is using as its SMTP server, alternatively contact your ISP's support department and ask them for the name of their outgoing SMTP server.

Do not put the host listed above (pop3.teachers.org.uk) in the Outgoing SMTP server field otherwise you will not be able to send out emails.

  • Enter your User Name
  • Enter your email password

Add POP3 Email Settings in Outlook 2010

  1. Click More Settings.
  2. Click the Outgoing Server tab and then tick My outgoing server (SMTP) requires authentication. Click Ok.
  3. To download, but not remove your messages from Hearth inbox
  4. Click More Settings.
  5. On the Advanced tab, and then under Delivery, select the Leave a copy of messages on the server check box.
  6. Deselect both options for removing mail from the server
  7. Click Next
  8. Outlook will test your settings. Click Close
  9. Click Finish.

Account added successfully – Outlook 2010 success screen

  1. Your Hearth officer email account now appears on the left-side of Outlook 2010.

New POP3 email account displayed in Outlook 2010

  1. From Outlook 2010’s menu bar select Send/Receive, then click Send/Receive All Folders
  2. Outlook 2010 will now connect to your Hearth officer email account and show you any emails in your inbox.

Send and receive – Outlook 2010

Congratulations. You’ve now configured Microsoft Outlook 2010 to send and receive email using POP3.

For more information on setting up email via pop3 in Outlook and troubleshooting please see