HEALTH LEVEL SEVEN®

Request for Proposal

SharePoint and .NET Development

Proposal Due Date: End of Day, Sunday, June 22, 2008

3300 Washtenaw Avenue, Suite 227

Ann Arbor, MI 48104-4250USA

About Health Level Seven

HL7 Vision

HL7 Objectives

Project Overview

Project Approach

Supporting Documentation

High-level Success Criteria

Technical Requirements & Approach

Project Functional Requirements

Types of Vendors

Key Vendor Qualifications

RFP Response

Proposal Format

Required Elements

Evaluation Criteria

Vendor Information

Cost Summary

Response Timeline & Milestones

FAQ

About Health Level Seven

HL7 is an international community of healthcare subject matter experts and information scientists collaborating to create standards for the exchange, management and integration of electronic healthcare information. HL7 promotes the use of such standards within and among healthcare organizations to increase the effectiveness and efficiency of healthcare delivery for the benefit of all. Accredited by the American National Standards Institute (ANSI), HL7 is a not-for-profit, volunteer-based organization, supported by a small group of full-time staff members who provide administrative support for the organization.

HL7 Vision

To create the best and most widely used standards in healthcare.

HL7 Objectives

  • Develop coherent, extendible standards that permit structured, encoded healthcare information of the type required to support patient care, to be exchanged between computer applications while preserving meaning.
  • Develop a formal methodology to support the creation of HL7 standards from the HL7 Reference Information Model (RIM).
  • Educate the healthcare industry, policy makers, and the general public concerning the benefits of healthcare information standardization generally and HL7 standards specifically.
  • Promote the use of HL7 standards worldwide through the creation of HL7 International Affiliate organizations, which participate in developing HL7 standards and localize HL7 standards as required.
  • Stimulate, encourage and facilitate domain experts from healthcare industry stakeholder organizations to participate in HL7 to develop healthcare information standards in their area of expertise.
  • Collaborate with other standards development organizations and national and international sanctioning bodies (e.g. ANSI and ISO), in both the healthcare and information infrastructure domains to promote the use of supportive and compatible standards.
  • Collaborate with healthcare information technology users to ensure that HL7 standards meet real-world requirements, and that appropriate standards development efforts are initiated by HL7 to meet emergent requirements.

Project Overview

HL7 is seeking a qualified vendor to complete development on our SharePoint 2007 / .NET collaboration website. HL7 began a process of rebuilding the website with SharePoint 2007 as its platform. The vendor selected for this phase of the project terminated the agreement and stopped before completing the work as requested. It is the goal of this RFP to find a vendor to complete areas of work in the SharePoint Collaboration website. The attached specifications outline the current technical setup of the system as well as the functional issues requiring attention.

Project Approach

Upon analysis of the work remaining, it was decided to replace the Membership and possibly Events areas with commercial third party modules through Association Management Software (AMS) (The selection of this software and its integration are a part of another RFP that is currently out for bid; please contact us if you are interested in bidding on this project as well).We are seeking SharePoint / .NET vendors to complete areas in the SharePoint Collaboration website that will not be replaced by the AMS.HL7 strongly believes in a buy vs. build approach and therefore prefers proven “off-the-shelf” solutions rather than custom software.

Supporting Documentation

The following documents are supplied as addendums to this RFP.

  • Functional Requirements
  • Technical Requirements
  • Evaluation Criteria
  • Profile Fields Map
  • User Roles Matrix

High-level Success Criteria

The success of the project will ultimately be based on the following criteria.The platform needs to be scalable to meet the current and future needs of the organization

  • The platform needs to be reliable and scalable to meet the current and future needs of the organization
  • The web infrastructure can be easily maintained by internal staff
  • The website has measurement and analytics built into all key modules
  • The interfaces provide a professional and usable design that accurately represents the international organization
  • The site provides a consistent user experience across all of the underlying functional areas and modules

Technical Requirements & Approach

The technical requirements document outlines all of the technical considerations for this project. This includes the structure of the current setup and requirements for any additional expansion of the infrastructure.

Project Functional Requirements

Our website is broken up into modules. Details of each of these modules along with development needed to complete each module is in the attached Functional Requirements.

  • Entitlement
  • Content Management
  • Document Management
  • News
  • Search
  • My HL7 (Personalized views)
  • Calendar Management
  • Affiliate Microsite Modules
  • Administrative Functions
  • HL7 Store (eCommerce)
  • Conference Calls
  • Certified User Search
  • Job Board
  • Email Integration

Types of Vendors

HL7 is in search of a vendor that can take our SharePoint collaboration site to the next level and is experienced in more than just the out of box configuration of SharePoint 2007. While we recognize the end solution may rely on a mix of third party software and integration, we are specifically seeking an independent strategic services firm who can develop the site, recommend the best mix of third party software, and perform the actual site development and project management. We are seeking a vendor that can not only complete this project, but a vendor that we can partner with for future phases and additional projects.

Key Vendor Qualifications

HL7 is looking for vendors with the following core qualifications:

  • Experience with volunteer organizations and non profits
  • Experience working with standards development organizations (ideal, but not required)
  • Experience with C#and .NET
  • Experience with SharePoint 2007 beyond out of the box configurations
  • Experience completing projects started by other vendors
  • Experience in understanding and developing in a service oriented architecture
  • Experience integrating multiple systems and solutions into a unified website and user experience
  • Experience in secure E-commerce integration

RFP Response

Interested bidders should respond with the following requirements:

Proposal Format

HL7 recommends vendors respond as succinctly as possible while still communicating everything theyfeel is important for decision making. The overall clarity of the response will be a key factor in our evaluation.

Required Elements

The response should include the following sections.

  • Company Overview: An overview on your company, key qualifications and staff assigned to this project as specified in the Vendor Information section.
  • Recommended Software & Partners: Briefly outline all recommended software and any involvement from additional partners, vendors or contractors needed in your response.
  • Development Approach: Describe your development and QA process, as well as an overall plan for scoping and completing the project.
  • Costs: Provide any initial costs for discovery and hourly implementation costs for all areas of the project (development, QA, project management, support, etc…). Add any additional anticipated fees for products and services including any hardware or third party software not outlined in this RFP, but regarded as necessary.

Evaluation Criteria

The responses will be evaluated on the following criteria:

  • Vendor Qualifications: Experience with SharePoint 2007, infrastructure and resources of vendor (including partners & subcontractors).
  • Vendor Reputation:The customer support record of the potential vendor. Vendor's demonstrated ability to implement the project within the contracted time and cost.
  • Understanding: The degree to which the vendor demonstrates an understanding of HL7’s business needs.
  • Price: The proposalis competitively priced.

Vendor Information

Please provide the following information about your company and product(s) in your proposal:

Company Information

  • Please include a brief company history including number of years in business
  • How many full time, in-house staff members does the company employ?

Experience

  • Experience working with associations, non-profits, and especially standards organizations
  • Experience working with SharePoint 2007
  • Number of launched sites using SharePoint 2007
  • Number of sites currently in development using SharePoint 2007
  • Experience working beyond SharePoint out of the box
  • Largest customer site (by # of staff) and smallest customer site (by # of staff)
  • Experience completing with projects started by other vendors

Cost Summary

The vendor’s response must address the cost of ALL products and services as part of its overall solution. Add any additional anticipated fees for products and services not outlined in this worksheet. The following cost summary worksheet is only provided as a framework for summarizing the overall cost of the proposed solution. Please modify as necessary.

Discovery

Discovery costs / $
Development / Testing / Per Hour / # Resources
SharePoint development / $
.NET custom development / $
SQL Roles and database development / $
Quality Assurance / $
Project Management / $

Implementation

Support / $
Training / $
Documentation / $
Other costs pertinent to successful implementation
(please describe) / $

Response Timeline & Milestones

Issue RFP / May 30, 2008
RFP Responses Due / June 22, 2008
Evaluate and select vendor / July 23, 2008
Contract signed / July 31, 2008
Kick off meeting for project / Scheduled upon completion of signed contract
Website launch / TBD
Production support for 60 days post production / Based on website launch

Please note that the cost of proposal preparation and submission are non-reimbursable.

FAQ

Please check the link below often to see an FAQ built from vendor’s questions as they are answered. There are also links to all of the documents attached to this RFP.

Final Proposals are due the end of day Sunday June 22, 2008

Submissions are to be electronically delivered to . Non electronic responses can be mailed to the address below. Proposals received after June 22, 2008 will not be considered.

Health Level Seven, Inc.
3300 Washtenaw Ave. Suite 227
Ann Arbor, MI48104USA

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