HELP AND EMERGENCY RESPONSE, INC

PORTSMOUTH, VA

JOB DESCRIPTION

Title: Community Services Outreach CoordinatorDepartment: Crisis Services

Type: Part Time, Hourly Reports To: Program Director

Salary: $13.50/hr., 30 hrs./week

Job Summary: Responsible for providing outreach services to specific populations in the Hampton Roads Region, specifically Portsmouth and Chesapeake.

  1. Locate underserved victims or potential victims of Domestic Violence or Sexual Assault who would not normally reach out to traditional services.
  2. Provide culturally relevant access by going into the community to educate special populations on available resources for victims of domestic violence and sexual assault
  3. Encourage underserved and potential victims to have involvement with law enforcement
  4. Network with agencies/entities which have a connection to persons from underserved populations to educate them on available services through H.E.R. which will include referrals, non-clinical consultation and/or case management on issues specific to victims of crime.
  5. Provide one on one meetings and distribute program specific materials.
  6. Attend Coordinated Entry meetings to advocate on behalf of clients.
  7. Orients/Oversees utilization of volunteers or assigned interns for training program needs.
  8. Assists Program manager in program development and implementation, including development of annual program plan and individual goals.
  9. Works with Program manager to ensure all client needs are being met. Assists with establishing best practices to further the program.
  10. Builds strategic partnerships with outside resources to benefit client and program needs.
  11. Provides documentation of all services, activities and incidents using appropriate forms, Electronic Case Management system, inner office communications and/or client files.
  12. Actively participates in documenting and reporting information for program related grants in a timely manner.
  13. Participates in training seminars, staff meetings and program meetings, speaking engagements and other agency functions actively.
  14. Maintains a professional demeanor with supervisor, co-workers, clients and other organizations. Communicates effectively and courteously. Brings appropriate issues to the Executive Director’s attention. Adheres to H.E.R. policies and procedures, include Standard of Conduct.
  15. Performs all other duties as assigned or required.

Requirements:

Undergraduate Degree preferred in Human Services related field.

Personal qualifications include:

  • Ability to work independently
  • Ability to collaborate with other service providers
  • Ability to communicate orally and in writing
  • Professional and sensitive attitude, which reflects the philosophy of H.E.R.
  • Excellent driving record; valid driver’s license; certificate of insurance from an insurance carrier licensed in the state of Virginia; safe, reliable vehicle
  • A strong sense of respect for confidentiality involving both clients and fellow employees
  • Ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate.

Please respond with resume via e-mail or fax to 757-485-0883