Healthwatch Torbay Board Meeting
11th December2014
Lincombe Manor, Torquay
9.30am – 1pm
Present:
Kevin Dixon Chair
Jonathan Drew Vice Chair (JD)
Stephen Hanbury Trustee (SH)
Pam Milne Trustee (PM)
Sam Ebden Trustee (SE)
Lesley Adams Trustee (LA)
Pam Prior Trustee (PP)
Pat Teague Trustee (PT)
Anita Forrest Trustee (AF)
Gerry CadoganPublic Health Torbay (GC)
Pat Harris Healthwatch Torbay C.E.O (PH)
Sarah Bickley Coordinator/Minutes (SB)
PART 1No / Item / Action Number
1. / Welcome and apologies
Apologies: Simon Culley
LA declared a conflict of interest surrounding staffing issues relating to the proposed position of a Research Officer.
2. / Minutes from last meeting
The minutes from the last meeting were accepted and agreed by all present as a true and accurate record from the meeting held on
5th August 14.
3. / Matters Arising
1 – CCG have offered Healthwatch Torbay £5k which we have invoiced. There is potential for a further £5k for ad hoc work. PH advised that she has received an email from the CCG to discuss possible funding for 2015/16.Action - PH and KD to review
2 –updated later under business committee
3 – completed
4 – Still waiting for information from Doug Haines, JSNA. GC has chased. Action: Healthwatch Torbay to invite Doug Haines to a Board meeting in the New Year
5 – updated later under CYPS
6 – Action - Maternity strategy to be picked up by Reference Group
7 – completed
8 – PH reminded everyone that they must use their HW email address.Action – All board members to contact PH for help if required
9 – completed
10 – Completed however roles and descriptions still outstanding.Action – JD to continue to update
11 -completed
12- completed
13 – KD now attending
14/15 - completed / Action point 1
Action point 2
Action point 3
Action point 4
Action point 5
4. / Standing reports
a)CEO report (Appendix Ai & Aii)
PH ran through her report paying particular attention to the following:
- SENDIAS role- PH advised the Board thatHWT is currently hosting, Alex, who is a SENDIAS officer working 4 days a week from our Paignton office.
- HWT has been provided with a 4 year contract which shows the confidence within the Local Authority about how HWT is moving forward. There is a need to look for additional funding as the income will decrease on a sliding scale over this period.
- PH advised the Board that all the SW Healthwatches will now be using the rate and review system which will provide a view across the peninsular as well as at a local level.Action - PH to meet with other SW Healthwatch CEO in the New Year to discuss a structure for uniform reporting throughout the network.
GC provided an update on the Dementia Project and the positive learning identified from the project. Following a meeting with the Senior Leadership Team, the feedback centrally has been extremely positive and there is potential for future funding for HWT to lead another key piece of work.Action – PH and GC to take forward and identify another key piece of work.
PH advised the Board about the Health and Wellbeing Forum which is currently being established. GC and PH are exploring possible funding opportunities to enable the forum to be effective and bring a strong service user voice to all decision making processes.
KD informed the Board about the mini reports now being produced by HWT. This has been a focus piece of work following 360 feedback of the organisation.
b)Business Committee Update (appendix B, C & D)
JD update the Board and thanked the business committee members for their support. On occasions the Business Committee minutes will have a part 2 if necessary. JD advised the Board of areas cover under part 2 in November 2014 meeting.
JD ran through the budget and updated the Board of HWT current position and the potential surplus for 2014/15. Healthwatch Torbay Treasurer advised the committee that the SLA funding covered the core costs only and therefore there is a need for additional funding to support project work.
Business Committee are reviewing the current business plan, paying particular attention to the organisations sustainability. The full business plan will be brought to a future Board meeting in 2015 for approval.
JD ran through the actions from the business committee.
Staffing – JD advised board members about discussions surrounding the current staff pay scales and the need to look at an alternative pay scale structure. Discussion followed about the ability for the organisation to pay an appropriate salary for work undertaken by staff and concerns were raised that staff may be poached due to the level of great work being completed by HWT team.
Action - Business Committee to bring back a proposal for staffing at a future Board meeting during 2015.
JD proposed moving forward with recruiting a Research Officer initially from Jan – Sept 15 for 20hrs perweek, Grade G Spine point 28. PH provide a summary of the job description and role/responsibilities. There would need to be an independent person on the interview panel.
Proposed : JD and Business Committee
Agreed: PM
Seconded: PT
JD advised that all staff appraisals have been completed and KD and JD will undertake PH appraisal in Jan 2015
c)Reference and Research Committee (appendix E & F)
PP provided a verbal update about the roles and process of the reference committee.
Action: PP needs to know who can’t access the Evinote system so training can be put in place.
Action: At the next Board meeting PP to run through how to use Evinote to Board members and staff.
Action:All Board members to follow the URL link to Evinote and advised PP if they have a problem accessing the system.
d)Children and Young Person Steering Committee
(Appendix G)
PT updated the board of changes following HWT Youth Workers contract ending. The committee is looking at revised TOR’s and group membership.
There are outstanding items from the CYPS work plan that need to be completed. PT, KD and SB met with Tanny Stobart from Play Torbay to focus on The Anti-Bullying Kite Mark pilot.
Proposal: Healthwatch Torbay to lead and host the Anti-Bullying Kite Mark pilot. A funding bid needs to be submitted to ensure the pilot is effective. In addition there will be a need to recruit a coordinator to oversee the required pilot work and secure additional funding to roll out the project.
HWT felt that this would fulfil part of our targets to work with younger children/parents and engage our Young Inspectors. GC offer support from Public Health.
Healthwatch Torbay to host the pilot and place a bid with Awards For All.
Proposed: LA
Seconded : SE
All present in agreement
Action: PT to advised Tanny from Play Torbay that Healthwatch Torbay are happy to proceed and reconvene the group.
PH advised that Healthwatch Torbay are considering how we ensure our Young Inspectors form part of our Enter and View Team. Currently there is no specific training in place.Action - PH and SB to contact SDC to enquire about writing a training module for young people.
e)External Meeting
JD – NHS 111 – Pharmacy first is a new initiative covering minor ailments and winter conditions where people could go to the Pharmacy rather than the GP.
PH provided an update on the patient safety meeting attend in November 2014.
GC provided an update on work she is currently focusing on with Public Health Torbay paying particular attention to Suicide prevention. Action - GC and PH to look at ways Healthwatch Torbay could support this work. Campaign against living miserably (CALM) supports men who are considering suicide and there is a need for the organisation to be more visible within the local community. Males 25 -29yrs suicide rates in Torbay is not only high against the local figures but also the national figures.
Action: PP to set up an information folder covering this potential project on Evinote. GC to forward information to PP.
LA update the Board about the Torbay Vulnerability Forum which is a multi-agency group to support individuals that for some reason have not been support by a stakeholder organisation.
KD provided feedback on Ageing Well, Torbay Cultural Strategy and the Clinical Senate. Excellent response received at the Clinical Senate about the amount of work undertake by Healthwatch Torbay.
Action: All members attending key meeting should forward a copy of their external reports to the office and also PP to ensure the information is placed on Evinote. / Appendix Ai & Aii
Action point 6
Action point 7
Action point 8
Appendix B,C & D
Action point 9
Appendix E & F
Action point 10
Action point 11
Action point 12
Appendix G
Action point 13
Action point 14
Action point 15
Action point 16
Action point 17
5. / Training
PM provided a brief update
Action - PH and PM to meet early in the New Year to develop the HWT induction Training pack / Action point 18
6. / Future Speakers
HWT should be holding 2/3 meetings a year informing the community and voluntary sector on specific topics and issues. Initially HWT are considering running an event on the Care Act and the impact for local people. PH has already contacted the Care Act Forum to identify a key speakers.
PH suggested the HWT Board consider key speakers who could attend the last 45 minutes of each board meeting to advise and inform them on a specific area of interest.
Action: PH to put together a list of key speakers to propose for Board meetings during 2015.
GC provided an overview of the new CCG restructure. Time scales not available at present. / Action point 19
7. / Enter and View Update
AF provided the Board with an update, Appendix H,I,J,K
Currently most board members have been trained with a follow up scheduled shortly for members who were not able to attend the original training.
HWT have 3 homes to pilot the Enter and View process.
HWT are looking to use the learning disability training module to ensure service user experts form part of our Enter and View teams together with young people and other groups within the community.
Concern raised over the name “Enter and View” as this implies it is an inspection team rather than an engagement role. Unfortunately HWT are not able to change the name. Enter and View has a crucial part to play in ensuring the patient voice is heard.
SB informed the Board that following a meeting with Experts by Experience (Nicola Barker and Jo Jackson) Nicola Barker agreed to forward an anonymous recent report showing findings and recommendations. It is essential that findings from all visits, regardless of who undertakes the visit should be shared. In addition it is essential that we all need to be mindful of recent visits to Care Homes and other establishments to ensure there is a coordinated approach and establishments do not received several visits in a week.
AF provided feedback on a recent visit undertaken at a Community Hospital. AF raised concerns about the amount of time given to interview patients by the 2 ley members who attended. There is a need to feedback that more time needs to be assigned to talking to patients.Action:HWT to feedback to Hospital Lead. / Appendix H, I, J and K
Action point 20
8. / Communication Strategy
Postponed until future Board meeting in 2015.
AOB
PH updated the board about a meeting attended with the Patient Association regarding setting up PPG within local GP practices. PH and KD have set up meetings with their own GP Practices to discuss ways to move forward. Action – Research Committee in the New Year to look at how HWT can support GP practices to deliver their PPG part of the NHS England contract.
KD provided examples of Healthwatch Torbay mini reports on Consultation Caravan, Carers Strategy and GP appointments. These reports can be used to advise the community and stakeholders of HWT work.
PP raised concerns that Healthwatch Torbay information is not being displayed. Action: PH to escalate and see if any other Healthwatches have a similar problem.
KD proposed that future Board meeting are held at Paignton Library and are held at 3pm. All in agreement / Action Point 21
Action point 22
Date of next meeting
Next meeting – 5th February 2015, Paignton Library 3pm
Action - PH and SB to plan meetings bi monthly and forward dates to board members. / Action point 23
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