Updated 17/03/2016

Health Information Services

Health Information Centre at Tameside Hospital

Located in the main entrance of the Hartshead South Building

Tameside Hospital NHS Foundation Trust
Fountain Street
Ashton-under-Lyne
OL6 9RW

Tel:0161 922 5332

Email:

Website:

The centre is for patients, their carers and family members whether an inpatient, outpatient or patient of a GP, that provides the following servicesfree of charge:

  • Leaflets on all key health conditions
  • Details of national and local support groups
  • Internet based health information
  • Information on services and support provided by Tameside Council
  • Information in a range of community languages and other formats
  • Staff available to help you find the information you need

The centre is open between 9am and 5pm, Monday to Friday. Outside these hours you can leave a message on the telephone voicemail service, or you can email them.

NHS Choices

Website:

NHS Choices is the country's biggest health website and gives much of the information you need to make choices about your health. You can enter your post code to find information about hospitals, GPs and dentists and urgent care.

As well as basic contact details and information about these services, you can also find feedback from other people about what they think about these services.

It’s not just limited to NHS information. You can also find information about other services in your area (often provided by charities) that can help you with conditions from Alzheimer’s through to weight loss.

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NHS 111Service (non-emergency)

Call 111 when it’s less urgent than 999

Website:

You should call the NHS 111 service if you need medical help fast, but it’s not a 999 emergency.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

You can also:

  • check your symptoms online with the NHS Health and Symptom Checkers
  • access health advice and information on NHS Choices

Care Quality Commission

CQC National Customer Service Centre
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA

Tel: 03000 616161 for the National Customer Service Centre

Opening hours are Monday to Friday, between 8.30am and 5:30pm, excluding bank holidays.

Website:

TheCare Quality Commissionchecks all hospitals, dentists, and care services to see if they meet national standards. You can find out what they have to say about these services in your area by visiting their website.

You can share your experience using the above number, emailing or use their online form.

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Tameside and Glossop Clinical Commissioning Group (CCG)

New Century House
Progress Way, Off Windmill Lane
Denton, Manchester
M34 2GP

Tel:0161 304 5300

Email:

Website:

Tameside and Glossop Clinical Commissioning Group (CCG) exist to improve the health care of the local population. Their main focus is to use the local knowledge of GPs and their Practice teams to advance the way that health services are currently delivered, and help their patients to make full use of the services that are available.

Tameside Libraries Health Resources

Tameside Libraries Information Service
Central Library
Old Street
Ashton-under-Lyne
OL6 7SG

Tel:0161 342 2031

Loop:0161 342 2044

Website:

Tameside Libraries are involved in a number of health initiatives, with health information, books, servicesand resources available in the libraries.

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Get Help with Health Costs

Website:

Although treatment on the NHS is free at the point of delivery, there may still be some costs (for example, your journey to hospital). However, check your eligibility to see if any of the cost can be reclaimed, which should ease any added stress.

There is an Ask Us page which can help:

If you can't find what you're looking for in Ask Us, you can contact them directly. Their contact centre is open8am to 6pm Monday to Friday and 9am to 3pm on Saturday and they offer a telephone translation service if English is not your first language.

Tel:0300 330 1343

Be Well Tameside

Free Health & Wellbeing Support

For help with:

  • Stopping smoking
  • Weight management
  • Eating healthier
  • Lowering alcohol intake
  • Improving mental wellbeing
  • Getting more active
  • Sleeping

All clients will be offered a wellbeing assessment to identify if you may like some support in other areas of your life. Available in a number of venues across Tameside.

Tel: 0161 716 2000

Email:

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