Administration support volunteer
Role description
The organisation:
As Kent’s leading homelessness charity, we’re there to help anyone who finds themselves with nowhere to go and no one to turn to. We support people who are homeless and others who are at risk of becoming so and need our support to keep on track.
Homelessness is complicated and tackling it is more than just providing a roof. We offer long term solutions so that people can develop the confidence and the skills to move towards a more positive future.
We help people get support with their housing, mental health, education and employment. We provide children, young people and adults with the advice, guidance and skills to live independently in the future, play an active role in their local community and fulfil their potential.
The Scheme:
The family support service is commissioned by KCC and is part of the Early Help model. We provide a range of services to meet the educational, social and emotional needs of children, young people and families in Kent.
For example, we can offer support to families if:
•they are worried about your child's behaviour
•they are struggling to cope
•they are worried about your family finances
•their child is struggling to cope with bereavement
•their child is being bullied
•their child refuses to go to school or college
•they or their child want to develop new friends and have new experiences
•they are having difficulties with family relationshipsWe provide a range of services to meet the educational, social and emotional needs of children, young people and families in Kent.
For example, we can offer support if:
- you are worried about your child's behaviour
- you are struggling to cope
- you are worried about your family finances
- your child is struggling to cope with bereavement
- your child is being bullied
- your child refuses to go to school or college
- you or your child want to develop new friends and have new experiences
- you are having difficulties with family relationships
We provide a range of services to meet the educational, social and emotional needs of children, young people and families in Kent.
For example, we can offer support if:
- you are worried about your child's behaviour
- you are struggling to cope
- you are worried about your family finances
- your child is struggling to cope with bereavement
- your child is being bullied
- your child refuses to go to school or college
- you or your child want to develop new friends and have new experiences
- you are having difficulties with family relationships
We provide a range of services to meet the educational, social and emotional needs of children, young people and families in Kent.
For example, we can offer support if:
- you are worried about your child's behaviour
- you are struggling to cope
- you are worried about your family finances
- your child is struggling to cope with bereavement
- your child is being bullied
- your child refuses to go to school or college
- you or your child want to develop new friends and have new experiences
- you are having difficulties with family relationships
We provide a range of services to meet the educational, social and emotional needs of children, young people and families in Kent.
For example, we can offer support if:
- you are worried about your child's behaviour
- you are struggling to cope
- you are worried about your family finances
- your child is struggling to cope with bereavement
- your child is being bullied
- your child refuses to go to school or college
- you or your child want to develop new friends and have new experiences
- you are having difficulties with family relationships
The Role:
We are looking for someone who has a keen eye for detail and can work their way around a computer to provide practical assistance to our Family Support referral coordinator. The role is office based and runs from our Dover office, this role is perfect if you are looking to get back in to work or have a few hours a week to spare. We ideally are looking for you to partake on a Tuesday or Thursday between 11am-2.30pm (hours to be flexible) you will receive an in-depth induction in our processes and procedures to fully equip you for this role. Due to the nature of the information you will be handling you will be required to undertake a DBS check.
- Updating the central data base
- Allocating cases to our staff team
- Typing up meeting minutes
- Supporting the coordinator with any adhoc administration
What we need from you:
- Enthusiasm and an interest in administration
- A key eye for detail and the complete understanding of confidentiality
- To be committed to attend relevanttraining sessions
- Flexibility and a positive attitude
- Two references will be required
- A full DBS will be sought
Benefits for you volunteering:
- Develop key skills and valuable experience of the family support sector within a dynamic, positive, friendly and supportive environment
- Have access to relevanttraining courses run at Porchlight
- A professional reference for future work / study / volunteering opportunities
- Invaluable work experience
Induction/Training:
A full induction and specific, relevant training will be provided to prepare all volunteers for their role.
Where: Dover
.