Where to Find National Offices

Terms of Reference for Final Evaluation

Project Title / Supporting the Enabling Environment for better WASH services in Northern Bangladesh
Type of REVIEW / Mid-term Final Impact Other
HFH Country and Location / Bangladesh (Mymensingh Sadar sub-district in Mymensingh Madhupur sub-district in Tangail and Durgapur sub-district in Netrokona district. )
Name and/or organization of the evaluator/s / Habitat for Humanity International- Bangladesh
Duration / May 2018( 30 working days)

1. BACKGROUND

1.1Background of the Project

Habitat for Humanity Bangladesh has been implementing a four year integrated water sanitation and hygiene (WASH) project funded through DFAT’s Civil Society WASH Fund ( in 36 villages across Mymensingh, Tangail and Netrokona districts, the project has focused on improving access to facilities for the poor and vulnerable, while strengthening the enabling environment for better WASH services in Northern Bangladesh. The project will be completed in June 2018.

Local Community Based Organizations (CBOs) providing microfinance, Community WASH Committees (CWCs) and School groups are the community based change agents engaged for software activities including: hygiene promotion; sanitation demand creation; raising awareness about quality of infrastructure including environmental impacts, disaster risk, quality of materials and design; monitoring construction and maintenance. Private sector actors including local masons and laborers and sanitation suppliers are strengthened through targeted trainings and technical support, and practical involvement on project construction activities. Government support mechanisms, in the form of WASH Committees and Disaster Management Committees, are engaged to provide longer term support to community groups and increase their capacity to provide improved WASH services to the community.

Hardware is being provided through a combination of subsidies to the poorest, and loans to ensure a wider reach, a high degree of ownership and longer term support for local supply chains. The project has taken into account the relatively high levels of basic sanitation coverage in some areas, and aimed to reach those households with no facilities, while working with others to upgrade their latrines. As such, a strong focus on demand creation and converting existing knowledge into behavior change is required.

2. EVALUATION DESIGN

2.1 Evaluation Objectives:

  • To measure achievement against planned expected changes and impacts of the project.
  • To analyse and documentkey findings from the sanitation loan component of the project to be developed into a short learning brief.
  • Analyze the applied process of project implementation, focusing on participation of the community;
  • Identify the strengths and weakness considering sustainability of the achieved results;
  • Identify lessons to be learnt and make recommendations for the implementation of future projects.

2.2 Scope and Focus:

The Consultant will:

  • Assess achievement of results at the expected change (outcome) and impact levels.
  • Assess overall performance in terms of the relevance, sustainability andscalability.
  • Respond to key evaluation questions belowrequired as part of the project completion report.
  • Provide content for the development of a learning brief on sanitation loans.

2.3 Evaluation Questions

Outcome 1: Improved performance of actors in the WASH enabling environment

  • 1.1 Whose performance has improved (individuals, groups, organizations, institutions), and what is the nature of the improvement?
  • 1.5 To what extent are citizens in target areas satisfied, relative to expectations, with the delivery of WASH services?
  • 1.6 How has the improved WASH service delivery resulted in better outcomes for poor/remote communities and poor/vulnerable households?
  • 1.7 How has the project contributed to these changes?
  • 1.8 What are the factors that are now in place to ensure that the improved performance can endure, be replicated and/or scaled?
  • Number of targeted WASH committees that are fully functioning

Outcome 2: Improved gender equality

  • 2.1 What changes have occurred in how women and men participate and influence decisions?
  • 2.2 What changes have occurred in WASH actors’ gender awareness and ability to implement gender-sensitive WASH approaches?
  • 2.5 What are the factors that are now in place to ensure that the improved gender equality outcomes can endure, be replicated and/or scaled?
  • 2.7 How actively has the project involved disabled peoples’ organisations in planning, implementation, and monitoring and evaluation?
  • 2.8 How well has the project addressed barriers to inclusion and opportunities for participation for people with disability?

Outcome 3: Improved WASH evidence and knowledge base

  • 3.1 How effective are your processes in sharing knowledge and learning, within your team and with your partners, and how has that contributed to better WASH delivery?
  • 3.3 What changes to your program approach have resulted from your interaction with other Fund projects and participants?

Outcome 4: Improved hygiene behaviour

  • 4.1 What evidence is there of changes in targeted behaviours and whose behaviour has been influenced?
  • 4.2 What are the factors that are now in place to ensure that the behaviour changes can endure, be replicated and/or scaled?
  • Assess the effectiveness of approach to hygiene promotion through CWCs.
  • Number of additional people with increased knowledge of hygiene practices
  • Number of additional people with hand washing facilities and soap (or ash) in their household

Outcome 5: Increased use of equitable sanitation services

  • 5.1 What changes have occurred in attitude and practice relating to sanitation in targeted areas?
  • 5.2 What are the factors that are now in place to ensure that the changes in sanitation practices can endure, be replicated and/or scaled?
  • 5.4 What changes have occurred in the availability of affordable sanitation products?
  • Number of existing sanitation businesses reporting revenue growth (relative to previous year) in the sale of sanitation products and services
  • 5.7 What plans are in place to ensure that new sanitation facilities do not reduce the quality of nearby water sources?
  • What consultations were undertaken with people with reduced mobility (elderly and people with a disability) on the use of universal design guidelines for sanitation facilities?
  • Assess school attendance data to ascertain the extent to which the improved WASH facilities have impacted on attendance rates of both girls and boys.
  • Assess evidence of trained labourers connecting with sanitation suppliers independent of the project activities.

Outcome 6: Increased use of improved and equitable water supply service

  • 6.2 What changes have occurred in attitude and practice relating to safe water use in targeted areas?
  • 6.3 What are the factors that are now in place to ensure that the improved water supply service level can endure, be replicated and/or scaled?
  • 6.4 What consultations were undertaken with people with reduced mobility (elderly and people with a disability) on the use of universal design guidelines for water facilities?
  • 6.5 What plans are in place to ensure that new or rehabilitated water systems can be sustained under the projected impacts of climate change?
  • Number of additional people living in households where water is safely treated and stored
  • What plans are in place to ensure that new or rehabilitated water systems can be sustained under the projected impacts of climate change?
  • Assess the adequacy of the current arrangements for collecting fees, operating and maintaining tube wells; with a particular focus on the extent to which they will enable households to undertake major repairs when required in the future.
  • Assess the effectiveness of the project’s current approach to delivering tube wells compared with models which may see a greater role of CBOs in managing delivery of water facilities in collaboration with government.

Innovation

  • 7.1 What innovative approaches has the project applied to WASH delivery?

3. METHODOLOGY

3.1 Methodology

  • The consultant would be expected to undertake an endline household survey, analysis of prior reports and project documents, and qualitative data collection through HH survey, FGD and KIIs.
  • An appropriate sampling frame should be developed in consultation with the project team.
  • Data should be collected from a range of stakeholders including: beneficiaries, CWCs, CBOs, HFHI-B implementing staff, local labourers, schools, sanitation suppliers and local government authorities.
  • Efforts should be made to disaggregate data, particularly for men and women, and people with disability.

4. WORK PLAN

The Consultant will prepare a work plan that will operationalise the evaluation. The workplan will describe how the evaluationis to be carried out, bringingspecificity to these terms of reference. It will be approved bythe designated project manager and act as the agreement between parties for how it is to be conducted.The evaluationwork plan will address the following reporting elements:

-Overview of Program/project

-Expectations

-Roles and Responsibilities

-Methodology

-Framework

-Information Collection and Analysis

-Reporting

-Work Scheduling

-Estimated budget

5. REPORT

5.1 Outline of the Report

The evaluationreport should contain the different elements mentioned below. All parts should be clearly distinguished from each other and of sufficient quality.

  1. Cover page
  2. Table of contents
  3. An executive summary that can be used as a document in its own right. It should include the major findings of the review and summarise conclusions and recommendations.
  4. At a glance result based on Log frame/PDM (Project Design Matrix) indicators (Comparison presentation between Baseline and Endline)
  5. Objectives of the Evaluation
  6. The main questions and derived sub-questions.
  7. A justification of the methods and techniques used (including relevant underlying values and assumptions, theories) with a justification of the selections made (of persons interviewed, villages or activity sites visited).
  8. A presentation of the findings and the analysis thereof (including unexpected relevant findings). All research questions should be addressed, paying attention to gender and disability issues
  9. Conclusions, which will analyze the various research questions. Conclusions will have to be derived from findings and analysis thereof.
  10. Recommendations should be clearly related to conclusions but presented separately. Recommendations should be practical and if necessary be divided up for various actors or stakeholders and include guidelines of how they can be implemented.
  11. Report annexes.

The report must be produced in English language and the style should be clear and accessible. References to sources used, such as interviews, literature, reports, must be given.

Confidentiality of information: all documents and data collected will be treated as confidential and used solely to facilitate analysis. Interviewees will not be quoted in the reports without their permission

6. DELIVERABLES

The required outputs of this consultancy will be as follows:

  1. A work plan (maximum five pages) outlining the approach/methodology and execution program/timetable. This report shall be submitted for review and approval by HFHI-Bfive (5) days after the signature of the contract before commencement of the work.
  2. Data collection tools which shall be submitted within threedays after the acceptance of the methodology for review and approval by HFHI-B.
  3. Draft report which shall be submitted within sevendays after completion of the field work and shall be accompanied with the raw data as collected by the data collection tools.
  4. Presentation of the key findings to HFHI-B/stakeholders.

The final report which shall be submitted within five (5) days after the presentation of draft reportincorporating HFHI-B and stakeholder’s inputs. The final report will be maximum of 60 pages including short annexes. Moreover, the report format and text should be an A4 paper size and a legible font (e.g. Times New Roman 11, Arial 11 or Cambria 11.) The consultancy farm/individual will submit at least 03 hard copies (Color Print) and 02 (two) electronic copies of the report by the agreed deadline.

7. CONSULTANCY DURATION

Overall Consultancy Period

The entire period of this consultancy will be for thirty (30) working days that will include preparation, development of the survey tools, testing and reviewing of the tools, actual field work, and data analysis, dissemination of the key findings to stakeholders and reviewing of the final report.

8. REPORTING

8.1 Content

The reports submitted by the consultant shall live up to the quality standards provided by HFHI-B and shall include the details in sections 2 and 4.

8.2 Submission/Comments Timing

All the required documents and reports in their draft and final versions shall be submitted to the Program Officer,MEAL within the specified deadline ensuring the requirement in section 2, 4 and 5 of this ToR. The Program Officer, MEAL will facilitate the process to give written feedback to each of the submitted documents within five working days of receipt.

9. EXPERT PROFILE

At minimum the consultant(s) must possess the following:

  • A Consultancy firm/individual with at least 5 years of demonstrated experience in social and community research in rural locations who have relevant experts/human resources with :

-At least a Master’s Degree in Social Sciences, Development Studies or a relevant field

-Good understanding of WASH with demonstrated practical working experience or research in this sector

-Experience of effective interaction with local, national organizations and government departments

-Conversant with application of cross cutting themes,including gender and disability

-Excellent analytical and report writing skills

-Good spoken and written communication skills in English

-Understanding/experience working in the Bangladeshi context preferred

10. ADMINISTRATIVE INFORMATION

10.1 Tax and VAT arrangements

HFHI-B will deduct withholding tax from the consultancy fees which will be in conformity with the prevailing government rates.

10.2 Bid Requirements

Consultancy firms/Consultants who meet the requirements should submit a maximum of 10 pages expression of interest, which should include the following:

  1. A suitability statement, including commitment to availability for the entire assignment.
  2. A brief statement of on the proposed study methodology including a detailed work plan.
  3. A detailed financial proposal, including daily cost per major activity.
  4. Updated curriculum vitae of consultant/s that clearly spell out qualifications and experience.
  5. Contacts of 3 organizations that have recently contracted the consultant to carry out a midterm review or evaluation.

10.3 Supervision

The overall supervisor of this assignment will be the Senior Manager, Program Development and M & E in Bangladesh and the Head of International Programs, in Australia. However, the consultant will work on a day to day basis under the direct supervision of Mymensingh, Tangail and Netrokona HRC Coordinators.

11. HOW TO APPLY

If you are convinced you meet the above qualifications and requirements, please send your summarized Profile along with expert’s C.V. (maximum three pages) which should outline your qualifications and relevant experience and a maximum one-page analysis highlighting your understanding of the work and the proposed methodology you will apply in delivering the intended objectives that is inclusive of the financial bid to the address below.

Address for Application:

The expression of interest (EOI) should be submitted to the following address: Procurement Committee, Habitat for Humanity International–Bangladesh, House12 (3rd floor), Road 16/A, Gulshan-1, Dhaka 1212 or by email to . The closing date for submission is on 14 April 2018 by 4.30 pm.

Page 1 of 4