ENGLISH

GRANDPLAZARESORT HURGHADA

Dear Guests,

It is our pleasure to welcome you in Grand PlazaResort. Please, read all the information carefully.

We wish you a pleasant stay!

ALL INCLUSIVE SYSTEM

Restaurants

Panorama
(Main Restaurant) / La Terrace / Little Bar
(In the lobby) / Pool Bars / Sea Breeze Pool Bar& Catamaran beach Restaurant
(Grand Plaza Hotel)
BREAKFAST / 07:00 – 10:00 / x / x / x / x
LUNCH / 13:00 – 15:00 / x / x / x / x
DINNER / 18:30 – 21:30 / x / x / x / x
SNACKS / 23:00 –00:00 / x / 10:30 – 13:00 / 10:30–13:00
15:30– 17:00 / 13:00-17:00 in catamaran beach restaurant - Hotel
ICE CREAM / x / x / x / x / 15:30-17:00 in pool bar - Hotel
CASA MIA
(Grand Plaza Hotel) / EXTRA CHARGE 18:00 – 22:30
SHISHA CORNER
(Grand Plaza Hotel) / EXTRA CHARGE
19:00 – 22:00
DISCOTEQUE LE BOUCHON / ENTRANCE – FREE, DRINKS - EXTRA CHARGE
(For more information, please contact our Animation Team)

Bars:

(Alcoholic drinks served from 11:00 till 00:00)

(Wines are served in the restaurants during the meals only Lunch and dinner)

Little Bar / 10:30 – 00:00
Pool Bars / 09:00 – 18:00
Sea Breeze Pool Bar (Grand Plaza Hotel) / 09:00- 18:00
Layali Bar (Grand Plaza Hotel) / 20:00 – 22:30

Note: All local alcoholic drinks, American coffee & Nescafe are free of charge. Espresso, Cappuccino, Turkish coffee and fresh juices are extra charge.

Please do not take any food out of the Restaurant.

For safety reasons, all our drinks in pool & beach area are served in plastic cups.

Please, do not enter the restaurants, bars and the lobby in a swimwear.

Mini Bar: Your mini bar is filled upon arrival with 2 large bottles of water and every day by one bottle of water (free of charge) & Tea Kettle service is not available in the rooms.

Dress Code

Our Restaurants apply a “Smart Casual” dress code for dinner. Shorts, slippers or other beach wear not permitted.

The hotel welcomes proper swimsuits at our swimming pools & beach.

ATTENTION! No cash payment is accepted in any outlets at Grand Plaza Hotel & Resort. Any extras will be charged to your room account and the total bill will be settled at the reception.

How to use our safe boxes

How to create your personal code:

1. Open the door

2. Press the inner red button on the door

3. Enter your new 6 digits personal code

4. Press "A"

5.Enter your new 6 digits personal code

6.Press "A"

To lock - owHoenter your 6 digits personal code, press "A" & turn the knob to the left.

To unlock - enter your personal code, press "A" & turn the knob to the right.

ATTENTION! Do not forget your personal code.On the day of your departure, please leave the safe box door open. Thank you
GENERAL INFORMATION

Telephone:

International calls: 1 minute - 18 LE (Dial 9 + country code + city code without 0 and the telephone number)

Local calls: 3 minutes - 6,25 LE (Dial 9 + telephone number)

Operator – dial 0

Reception & Guest Relation – dial 8 / 6123

MiniAquaPark: 10:00-12:00 & 15:00 – 17:00

Pools: 09:00 - 17:00.Beach towels are changed once per day.

Check-out – 12:00. Please return your bracelet, room key card and towel cardsby max. 12:00. For late check-out please contact the Reception.

Day use (if availability): Till 18:00 – 30 Euros/30 dollars.Till 20:00 – 40 Euros/ 40 dollars.

In case of lost of the towel card – 150 L.E will be charged.

Breakfast, Lunch boxes & Late Dinner you can order at the Reception one day before your excursiontill 19:30.

Note: In the interest of your safety, the usage of water pipes or other similar devices in your room is strictly forbidden, as well as reserving the sun beds at the pool or on the beach.If you wish not to be disturbed on the beach or at the pool, place a "Do Not Disturb" flag on your sunbed. Flags are available at the Towel Counter at the beach. Thank you

FREE SERVICES

Safe box: Available free of charge in your room.

The management provides in-room safes free of charge, and the management will not be liable for money, jewelry, documents and other valuable items unless placed in the safe. Please deposit such articles in the safe.

Money exchange: Available at the Reception or in our cash machine.

Kids Club: 09:30 – 13:00 & 14:00 – 17:00(available at Grand Plaza Hotel)

Gym: 09:00 – 19:00 (Grand Plaza Hotel)

EXTRA SERVICES*

Laundry: You will find the price list in your room. For more information, please contact the Reception.

Doctor: Available 24 hours on call. Please contact the Reception or Guest Relation.

Internet cards: Available at the Reception

30 minutes – 30 LE60 minutes – 50 LE 24 hours – 80 LE

Taxi (available from 09:00 till 23:00): Please contact the reception or Guest Relation.

Flower service: Please contact Guest Relation.

Billiard: 30 minutes – 40 LE; 1 hour - 80 LE (Grand Plaza Hotel)

Tennis court: 1 hour - 80 LE for equipment till 17:00

Bicycle: N/A

Health Club: 09:00 – 19:00 (Grand Plaza Hotel)

ENTERTAINMENT

Daily animation:(10:00 –12:30 &15:00 - 16:30) at Grand Plaza Hotel.

Daily Evening Shows (21:30 - 22:15) at Grand Plaza Hotel.

Kids Disco: 20:00 daily at Grand Plaza Hotel.

Our address:

Touristic Promenade, P.O.Box 376, Hurghada, Red Sea, Egypt

Tel.: + 2 012 2425644 - 9

+ 2 06 53465243 - 9

Fax: + 2 065 3465060

E-mail:

Web:

WE WISHING YOU A NICE STAY!