Grand Rapids Community College
Teaching and Learning Quality Report – Year 2
Dual Enrollment
July 25, 2013
Report History:
The Dual Enrollment Teaching and Learning Quality Report was first presented at the August 30, 2012 Dean’s Council meeting. After receiving feedback, the report was returned and accepted on September 27, 2012. The changes that were made were to improve the format to be consistent with other reports, and highlight the top 5 levels of data in each set (where appropriate).
PURPOSE:
The purpose of the Dual Enrollment report is to measure the impact that this program has on enrollment, satisfaction, student success, and service to the Kent Intermediate School District students and additional West Michigan districts.
OVERVIEW:
As approved by the State of Michigan, dual enrollment allows students who currently enrolled in a Michigan High School program (public, parochial or home school) to take college credits. The purpose of the dual enrollment program is to provide a wider variety of options to high school pupils by encouraging and enabling qualified pupils to enroll in courses or programs in eligible postsecondary institutions (Postsecondary Enrollment Options Act,
http://www.michigan.gov/documents/5G-PostSec-CareerTech_41445_7.pdf).
General Process of Dual Enrollment Program:
1. Interest student meets with their high school counselor to discuss the eligibility of dual enrollment and course content.
2. Student submits their application to the GRCC Admissions & Enrollment Center.
3. The Admissions & Enrollment Center then processes the completed applications and issues correspondence that includes student ID number, information about their next steps (online student center, orientation, etc.), and information about paying tuition and purchasing textbooks. If the application is incomplete, the student receives a letter about missing information, and a phone call from the Admissions staff.
4. The student is required to attend an orientation hosted on campus or to complete the online orientation (exact same content). Once it is completed, the Dual Enrollment Coordinator records their attendance it in Peoplesoft and their dual enrollment hold is lifted (and they are able to register for classes).
5. The Dual Enrollment Coordinator sends the high school contact a list of all students enrolled in GRCC courses to help the school manage their student enrollment.
6. Grades are sent by written request to the high school (email is acceptable). Reports are run in Crystal Report. Students must request transcripts on own if needed.
PROGRESS RE: RECOMMENDATIONS FROM LAST REPORT
1. Currently there are no queries or crystal reports designed to run these reports and the individuals responsible for the processes do not have access to review and analyze data on a regular basis. New queries have been developed to meet the need of the dual enrollment programs, and the dual enrollment coordinator has access to these reports now.
2. Student satisfaction can be impacted by both the process at the high school and the process at GRCC. Presently, we don’t survey and measure student satisfaction specifically for this group of students. This issue has been noted, and we continue to work with schools individually to mitigate any issues caused by differences in college and high school processes. In addition, we plan to send a satisfaction survey to dual enrolled students this academic year to gauge their feedback, and respond appropriately to any trends observed.
3. There are challenges in managing dual enrollment due to conflicts in differing GRCC processing timeframes and deadlines, and corresponding high school timelines and calendars. This issue has been noted, and we continue to work with schools individually to mitigate any issues caused by differences in college and high school schedules. Communication is initiated when a school inquiries about dual enrollment to clarify their term timelines to better plan admission and enrollment processes.
4. This year the State of Michigan approved the creation of cyber schools and made changes to the legislation, which increased the population of students eligible for dual enrollment. GRCC is revising our policy to accommodate the changes. Policies have been revised to align with the Michigan Department of Education recommendations and legislative changes. The delay in implementation of these changes may have impacted the outreach efforts to increase numbers for the winter semester. However, these state level changes have also generated more interest in the dual enrollment program overall. There is an expected increase for the Fall 2013 semester.
5. Recently, there has been increasing requests for dual enrollment to be delivered at high school sites in Kent and Ottawa Counties. The increase in the number of requests for dual enrollment has demonstrated a need to assess and streamline the processes for greater effectiveness, efficiency and student success. The Dean of the Lakeshore Campus and Academic Outreach has assembled a cross college team to document and evaluate our current dual enrollment systems and processes, and make recommendations for improvement and possible expansion of the program to meet increased demand. We have completed the first phase of this work.
6. We recommend changing the outcome measure to include the measure of success (a letter grade of a C- or higher): Dual enrolled students successfully complete their college level class (i.e., a “C-“ letter grade or higher). This change has been made and is reflected in the outcome measures.
PROCESS MEASURES:
1. Number of Dual Enrolled Students (applications and enrollment) – Tables 1 & 2
2. Student Satisfaction
3. Number of School Districts Service – Tables 3 & 4
4. Number of Dual Enrolled Students that Enroll at GRCC for College – Table 5 & 6
1. Number of Dual Enrolled Students
Table 1 - Number of Dual Enrolled Student Applications
Dual Enrollment Applications2009-10 / 2010-2011 / 2011-12 / 2012-13
Semester / Applications / Semester / Applications / Semester / Applications / Semester / Applications
F9 / 304 / F10 / 468 / F11 / 422 / F12 / 473
W10 / 226 / W11 / 216 / W12 / 162 / W13 / 157
S10 / 28 / S11 / 27 / S12* / 82 / S13** / 125
TOTAL / 558 / 558 / 711 / 666 / 755
% Change / +27.4% / -6.3% / +13.3%
*Summer 12 included a special program set up in Holland through the OAISD which included close to 50 students.
**Summer 13 included a special program set up in Holland through the OAISD which included close to 80 students.
The amount of applications received for dual enrollment increased over the past academic year. Although there was an increase in summer applications, the Winter 13 semester applications decreased slightly. The summer partnership with Ottawa Area Intermediate School District (OAISD), along with the interest generated from new legislation in the Fall semester contributed to the increase in application numbers. Students who apply for one semester do not need to reapply for subsequent semesters; therefore, the decrease is not in the number of students interested or enrolling, but a decrease in the number of new applicants for dual enrollment.
We are satisfied with this increase, and believe it reflect a general increase in interest based on state level changes.
Table 2 - Number of Dual Enrolled Students
2009-10 / 2010-2011 / 2011-12 / 2012-13Semester / Students / Semester / Students / Semester / Students / Semester / Students
F9 / 330 / F10 / 436 / F11* / 414 / F12 / 368
W10 / 440 / W11 / 507 / W12 / 498 / W13 / 355
S10 / 18 / S11 / 20 / S12** / 89 / S13*** / 104
TOTAL / 788 / 963 / 1,001 / 827
% Change / +22.2% / 3.9% / -17.4%
*Fall 2011 number is 43 less that what was present last year (improved queries showed that there were duplicates in this original number)
**Summer 12 included a special program set up in Holland through the OAISD, which included close to 50 students.
**Summer 13 included a special program set up in Holland through the OAISD, which included close to 80 students.
Although the number of new applicants increased over the last academic year, the actual enrollment decreased (an inverted result from last year’s findings).
The significant increase in the 2010-11 academic year, and the increase in the Summer 2012 is the result of arrangements with schools and community organizations where GRCC offers courses to special populations of students in their schools or community. The Fall 2013 semester should show an increase as there are several partnerships being coordinated to offer courses in schools. GRCC passed a new policy encouraging community partners to offer courses in their local high schools and buildings, with financial incentives of avoiding facility fees and out of district costs.
Although the decreases in enrollment can be identified in relation to the number of new and additional programs that were created in 2011-12 (and not all were replicated for this year), we are not satisfied with this decrease. Our interest is to increase our promotion and marketing of this program to students during our fall recruitment visits this fall, and continue to work with the cross college team that has been formed to review and improve our current programs.
2. Student Satisfaction Measures
At this time, there is no formal measurement of student satisfaction. There is no exit survey offered to the students to measure satisfaction. Phase 2 of the CRM implementation will include the dual enrollment program and assist in reaching this population of students in ways that we have never tried before through mailings, email, text, and phone calls. This software will assist managing communications to this group of students and can potentially assist in satisfaction measurement. This is planned for the 2012-13 academic year and results will be included in the next iteration of this report.
3. Number of School Districts Served
Table 3 - Number of Schools and Students Served
High School Location / 2009-10 / 2010-11 / 2011-12 / 2012-13 / TotalAlgoma Christian Schools / 12 / 4 / 1 / 17
Allendale High School / 1 / 7 / 13 / 21
Belding Area High School / 1 / 4 / 9 / 14
Byron Center Charter School / 13 / 15 / 17 / 2 / 47
Byron Center Public Schools / 83 / 142 / 68 / 69 / 362
Caledonia High School / 2 / 16 / 8 / 10 / 36
Calvary Baptist School / 6 / 7 / 13
Calvin Christian High School / 2 / 1 / 1 / 4
Catholic Central High School / 3 / 2 / 5
Cedar Springs High School / 56 / 55 / 41 / 108 / 260
Central High School / 7 / 6 / 1 / 4 / 18
City High School / 9 / 44 / 185 / 43 / 281
Comstock Park Public Schools / 37 / 86 / 69 / 44 / 236
Coopersville High School / 17 / 18 / 13 / 9 / 57
Creston High School / 4 / 2 / 6 / 1 / 13
East Grand Rapids High School / 8 / 2 / 8 / 13 / 31
East Kentwood Public Schools / 23 / 56 / 40 / 20 / 139
Foreign High School Other / 1 / 1
Forest Hills Cent High School / 15 / 9 / 6 / 19 / 49
Forest Hills Eastern High Sch / 32 / 11 / 19 / 13 / 75
Forest Hills Northern High Sch / 12 / 1 / 12 / 4 / 29
Freedom Baptist School / 3 / 3
Godwin Heights High School / 38 / 51 / 15 / 28 / 132
Grand Haven Senior High School / 13
Grand Rapids Christian Schools / 5 / 7 / 4 / 16
Grand Rapids Montessori / 6 / 21 / 1 / 28
Grand Rapids University Prep / 4 / 4
Grandville High School / 24 / 86 / 41 / 39 / 190
Grattan High School / 1 / 9 / 10
GRPS Turning Point Academy / 10 / 10 / 20
Hamilton High School / 6 / 20 / 26
Hastings High School / 2 / 2
Holland Christian High School / 1 / 3 / 3 / 7
Holland High School / 1 / 12 / 24 / 37
Holland New Tech High School / 33 / 33
Home Schooled / 58 / 91 / 67 / 67 / 283
Hopkins High School / 2 / 4 / 6
Hudsonville High School / 14 / 3 / 23 / 22 / 62
Ionia High School / 8 / 8
Jenison High School / 5 / 2 / 7
Kelloggsville Public Schools / 17 / 28 / 25 / 5 / 75
Kenowa Hills High School / 252 / 222 / 242 / 17 / 733
Kent City Community School / 47 / 67 / 60 / 83 / 257
Lakewood High School / 4 / 2 / 6
Lee High School / 3 / 15 / 28 / 8 / 54
Lowell Senior High School / 13 / 12 / 24 / 22 / 71
Montague High School / 1 / 1
Northpointe Christian High Sch / 1 / 9 / 8 / 18
Northview High School / 88 / 56 / 54 / 43 / 241
Other High Schools / 3 / 8 / 14 / 8 / 33
Other Michigan High Schools / 15 / 11 / 33 / 59
Ottawa Hills High School / 6 / 23 / 14 / 43
Plymouth Christian High Sch / 2 / 2
Potter's House Christian HS / 3 / 6 / 5 / 1 / 15
Ravenna High School / 4 / 4
Rockford Senior High School / 33 / 30 / 21 / 27 / 111
Rogers High School / 5 / 12 / 6 / 4 / 27
Saranac High School / 1 / 10 / 11
Saugatuck High Schools / 2 / 2
South Christian High School / 5 / 11 / 4 / 9 / 29
Sparta High School / 36 / 51 / 14 / 17 / 104
Thornapple Kellogg School / 6 / 5 / 5 / 7 / 23
Tri-County Area High School / 5 / 5 / 10
Union High School / 4 / 21 / 45 / 60 / 130
W MI Acad of Environmtl Scie / 3 / 1 / 5 / 9
Wayland Union Schools / 20 / 17 / 29 / 42 / 108
West Catholic High School / 2 / 2 / 3 / 7
West Ottawa High School / 2 / 2 / 1 / 10 / 15
Wyoming Park High School / 5 / 43 / 1 / 49
Zeeland East High School / 4 / 13 / 17
Zeeland West High School / 1 / 4 / 5
Grand Total / 1033 / 1394 / 1337 / 1100 / 4851
The top 7 schools are highlighted in yellow.