Basic Computer Literacy Assessment
Training Module I – Answer Key
General Computer Knowledge
Write in the letter of the word(s) that best matches the definition:
- Control PanelF. DesktopJ. Dialog BoxN. Taskbar
- DownloadG. FileK. FolderO. Ergonomics
- Right-clickH. Shortcut MenuL. Disk DriveP. Document
- WindowI. Windows Explorer M. MenuQ. Program
- Toolbar
1. __B__ Copy files to your computer from another computer by using a modem or a network connection.
2. __P__ A file you create when you save your work in a word processing or spreadsheet program.
3. __L__ Hardware used to store files, typically labeled A;, C:, etc.
4. __Q__ A group of instructions your computer uses to perform specific tasks, also called an application.
5. __H__ Menu that appears when you right click an object.
6. __F__ Backdrop where windows and icons for files and applications reside.
7. __N__ Bar on the Desktop that contains the Start button, the Tray or notification area,and buttons that correspond to any open windows.
8. __I__ Program used to view drives, folders, and files in a hierarchical structure on your computer.
9. __A__ A group of tools that allows you to perform many management tasks such as customizing display, working with printer and modem options, and adding and removing programs.
10. __J__ A small window that provides you with information, lets you select options, or allows you to perform an action, such as print or save.
11. __G_ A document, program, or component of a program stored on a disk.
12. __K__ A named location on a disk where you can store files and other folders.
13. __E__ An object with buttons on it that lets you perform tasks such as print, formatting, copy, paste, and undo.
14. __C__ Use of the secondary mouse button. Opens a shortcut menu.
15. __D__ Rectangular box that opens whenever a program, file, disk, or folder is opened.
16. __O__ Science concerned with designing safe and comfortable machines or furniture for humans.
17. __M _ Drops down and gives a list of options.
Circle the correct answer:
18.The keyboard is typically used to…
a.input data into the computer.
b.activate shortcut commands.
c.activate the start menu.
d.all the above.
19.The monitor is…
a.where data is stored in the computer.
b.connected to the printer.
c.where data is displayed.
d.all of the above.
20.What commands can be activated by right clicking the mouse?
a.to select tool bars
b.to change the font.
c.to adjust date/time.
d.all of the above.
21.Windows Explorer can be used to…
a.open another software program.
b.move files to another location.
c.find a specific file.
d.all of the above.
22.My Computer is where you will find…
a.access to all the computer drives.
b.information about your printer.
c.the tools needed to change the computer setup.
d.all of the above.
23.What is the first thing(s) you should do if your computer screen freezes up?
- Wait a few moments, Hit Control/Alt/Delete to bring up Task Manager
b.Turn the computer off using the button on the CPU.
c.Check the wires to assure a good connection.
d.All of the above.
24.The Windows Operating System allows the computer operator to use software that allows him/her to:
- create spreadsheets.
- enter data for letters and other documents.
c.save files on the hard drive so the computer operator can find them later.
- all of the above.
25.Which of the following allows you to connect your computer to a phone line?
a.Hard drive.
b.Modem.
c.Central Processing Unit.
d.All of the above.
26.Windows has a “Help” program that will provide you with information on how to…
a.create a file.
b.load software.
c.change your wallpaper.
d.all of the above.
27. Which of the following would be considered good positioning for computer use?
a.The keyboard should have a slight negative tilt so the wrists can be placed in a neutral position.
b.Hands should be slightly lower than your elbow with your fingers pointing towards the floor.
c.Monitor screen should be positioned so that you do not have to gaze upward or downward to see the screen.
d.All of the above.
Write a brief answer for each of the questions/statements. If you do not know the answer, skip the question/statement.
28.What are two (2) methods used to opening a program?
Go to “Start” and then select the program you want
Using the mouse, double left click on the program icon
29.What is the proper method for shutting down a computer?
Go to “Start”, select “shut down” and then “shut down” again
30.What are two (2) methods used to print a document within an application?
File, print
Click on print icon
31.Name three (3) different programs/applications. Wordpad, MS Works, Excel, Access,
Word, Windows, Photoshop, Publisher, FrontPage, PowerPoint, Windows Explorer
32.List four (4) physical problems the computer user may develop from using the computer too long without breaks or from improper equipment positioning:
HeadachesEye strain
Repetitive Strain Injury (RSI)Musculoskeletal Disorders (MSD)
or Cumulative Trauma Disorders (CTD), hand pain, back pain, wrist weakness, tendonitis, neck pain
33.List four (4) things you can do to help prevent personal injury when working with computers.
Take frequent breaks to stretch your neck, back and arm muscles.
Warm up and stretch before starting computer activities.
Keep wrists as neutral as possible and slightly tilted downward.
Sit in a relaxed but upright position.
orKeep feet on the floor or use a small step.
Position equipment and work directly in front of and close to you.
Keep upper arms close to the body, elbows at 100 degrees, forearms neutral (thumb toward ceiling), and wrist straight.
Circle T for statements that are true and F for statements that are false.
34.The Maximize button is found on a toolbar.TF
Found on the title bar.
35. The taskbar is the bar on your desktop that includes the Start button. TF
36.You can have only one window open at the same time.TF
Multiple windows can be open at the same time.
37.After you start a program, a button for that program appears on the title bar.TF
It appears on the taskbar.
38.A path tells you were a file is located.TF
39.An icon is a graphical symbol that represents a program, application, file,TF
or other computer feature.
40.The scrollbar cannot take you to a specific word in your document.TF
It can if you select that setting by using the button on the scrollbar.
41.You can make a program window larger by dragging the side borders.TF
42.The proper way to shut down a computer is by pressing CTRL+ALT+DEL.TF
Start, Shut Down, Shut down.
43.Sending a file or folder to the A: drive using the Send To Shortcutsends a copy.TF
44.When you save your work, you are creating or modifying a file.TF
Suggested resources for instruction:
Windows 98 or 2000 Help program
Start/Help
Using Windows Accessory (4th book selection)/System Tools (4th book)/Welcome to Windows (last button) (“click here”) = Video tutorial and
Getting Started Book: Online version (9th book) (“click here”) = Glossary and other good information
Textbooks
Learning Microsoft Office 97 or Learning Microsoft Office 2000, Fulton, DDC Publishing, ISBN 1-56243-736-4
College Keyboarding, Microsoft Word 2000, Keyboarding & Formatting, VanHuss, South-Western Educational Publishing, ISBN 0-538-72250-9.
Page1 of 6NoRTEC 7/1/05 -update
Attachment A Form 2A Answer Key