Future of California Elections Webinar

FUTURE OF CALIFORNIA ELECTIONS WEBINAR

registering to vote at the dmv – changes this election cycle

DATE: May 12, 2016

0.75 HOURS

> GOOD AFTERNOON, EVERYONE, AND WELCOME TO THIS AFTERNOON’S WEBINAR.

MY NAME IS ASTRID GARCIA OCHOA.

I’M THE DEPUTY DIRECTOR FOR FUTURE OF CALIFORNIA ELECTIONS, AND I’LL BE YOUR MODERATOR FOR TODAY.

FUTURE OF CALIFORNIA ELECTIONS IS A COLLABORATION OF ELECTION OFFICIALS, REFORM ADVOCATES, CIVIL RIGHTS ORGANIZATIONS, AND WE ALL WORK TOGETHER TO EXPAND PARTICIPATION AND MODERNIZE ELECTIONS.

I WANT TO THANK THE JAMES IRVINE FOUNDATION FOR THEIR GENEROSITY IN SUPPORTING OUR WORK.

WE ARE GOING TO GO AHEAD AND GET STARTED ON TODAY’S WEBINAR, ENTITLED “REGISTERING TO VOTE AT THE DMV, CHANGES THIS ELECTION CYCLE.” AND ALSO JUST LETTING YOU KNOW THAT WE WILL BE LIVE CAPTIONING THIS EVENT, AND WE HAVE JUST SENT YOU THE LINK VIA THE URL IN THE CHAT PAGE SECTION THAT YOU CAN SEE IN THE UPPER LEFT-HAND SIDE OF YOUR SCREEN.

YOU CLICK ON THAT LINK AND OPEN A SECOND WINDOW, YOU’LL BE ABLE TO SEe THE LIVE CAPTIONING.

SO THANK YOU, EVERYONE, FOR JOINING US THIS AFTERNOON.

OUR GOAL FOR TODAY IS TO DISCUSS THE IMPORTANT CHANGES TO VOTER REGISTRATION AT THE DEPARTMENT OF MOTOR VEHICLES.

THESE CHANGES ARE IN ADVANCE OF THE NEW MOTOR VOTER LAW, WHICH IS EXPECTED IN 2017.

AND WE WANTED TO BRING EVERYONE TOGETHER TO HAVE THIS IMPORTANT PRESENTATION, SO THAT YOU AND YOUR NETWORKS ARE INFORMED ON HOW TO SUCCESSFULLY REGISTER TO VOTE IF YOU ARE USING THE DMV.

WE ARE JOINED TODAY BY A GREAT PANEL OF SPEAKERS.

WE HAVE TRUDY SCHAFFER WITH THE LEAGUE OF WOMEN VOTERS OF CALIFORNIA, PAUL SPENCER FROM DISABILITY RIGHTS CALIFORNIA, OFELIA MEDINA WITH NOEL EDUCATIONAL FUND, AND Lori SHELLEnBERGER WITH THE ACLU OF CALIFORNIA.

OUR PRESENTERS WILL EXPLAIN WHY THE DMV IS MAKING THESE CHANGES, THE IMPORTANCE OF VOTER EDUCATION TO ENSURE THAT VOTERS ARE REGISTERING CORRECTLY, AND ALSO WILL DISCUSS THE IMPORTANCE OF THE DMV COMPLIANCE UNDER THE NATIONAL VOTER REGISTRATION ACT.

THANK YOU TO OUR PANELS – OUR PANELISTS TODAY FOR JOINING US AND FOR PROVIDING THIS IMPORTANT INFORMATION.

OUR FIRST SPEAKER THIS AFTERNOON IS TRUDY SCHAFFER.

TRUDY IS THE SENIOR DIRECTOR OF PROGRAM WITH LEAGUE OF WOMEN VOTERS OF CALIFORNIA.

TRUDY WORKS ON A BROAD RANGE OF PROJECTS IN COMMUNITY EDUCATION AND ADVOCACY.

HER FOCUS IS ON LEAGUE PRIORITIES, INCLUDING VOTING RIGHTS, ELECTION REFORM, MONEY IN POLITICS AND BUDGET ISSUES.

THANK YOU, TRUDY, FOR JOINING US THIS AFTERNOON.

I’M GOING TO PASS IT OVER TO YOU NOW.

> THANK YOU, ASTRID.

I’M GOING TO BEGIN THE WEBINAR WITH AN OVERVIEW AND SOMETHING OF AN EXPLANATION OF VOTER REGISTRATION SERVICES AT THE DEPARTMENT OF MOTOR VEHICLES, THE DMV, AND HOW WE CAME TO WHERE WE ARE TODAY.

OUR FIRST SLIDE, MY FIRST SLIDE, IS ABOUT THE NVRA, NATIONAL VOTER REGISTRATION ACT OF 1993.

SO THIS 20-YEAR-OLD FEDERAL LAW PROVIDES THAT, AMONG OTHER THINGS, DMVS ACROSS THE COUNTRY MUST PROVIDE A VOTER REGISTRATION OPPORTUNITY SIMULTANEOUSLY WITH DRIVERS LICENSE AND I.D. APPLICATIONS, RENEWALS AND CHANGES OF ADDRESS WITHOUT REQUIRING A PERSON TO PROVIDE DUPLICATIVE INFORMATION.

THE VOTER REGISTRATION PORTION OF THE DRIVERS LICENSE FORM MAY NOT REQUIRE MORE INFORMATION THAN IS NECESSARY TO ENSURE THAT AN APPLICANT IS ELIGIBLE TO REGISTER TO VOTE AND TO PREVENT DUPLICATE REGISTRATIONS.

HOWEVER, UNTIL THE LAST MONTH OR SO, VOTER REGISTRATION AT THE DMV HAS NOT LOOKED THAT WAY.

WHAT ONE DOES IS ONE HAS TO FILL OUT A SEPARATE VOTER REGISTRATION FORM.

YOU CAN INDICATE TO THE DMV THAT YOU DO WANT TO REGISTER TO VOTE, AND YOUR SIGNATURE IS THERE.

BUT THEN it’s a SEPARATE VOTER REGISTRATION CARD, THE SAME CARD THAT WE SEE IN OTHER CIRCUMSTANCES.

IN FEBRUARY OF LAST YEAR, SEVERAL ORGANIZATIONS, INCLUDING MEMBERS OF THE FUTURE OF CALIFORNIA ELECTIONS AND A COUPLE OF OTHERS, SENT A PRELITIGATION NOTICE LETTER OF NON-COMPLIANCE WITH THE NVRA, THE MOTOR VOTER LAW, TO THE SECRETARY OF STATE SAYING THAT WE DID NOT BELIEVE THAT THE DMV REGISTRATION PROCESS WAS COMPLIANT.

AND AS A RESULT, FOR THE CURRENT YEAR’S BUDGET, THE DMV AND SECRETARY OF STATE ALEX PADILLA REQUESTED AND RECEIVED SOME $2.3 MILLION FOR CURRENT YEAR SOFTWARE AND HARDWARE UPGRADES.

HOWEVER, THE PROCESS THAT THE DMV IS NOW IMPLEMENTING AT THE DMV FIELD OFFICES IS FAR FROM AN INTEGRATED APPROACH, WHICH WE BELIEVED WAS ENVISIONED AT THAT TIME, DURING WHAT WAS CALLED THE MAY REVISED PROCESS OF LAST – LAST YEAR’S MAY.

OUR CONCERNS ABOUT THE PROCESS ARE SIGNIFICANT, BOTH BECAUSE OF THEIR IMPACT ON REGISTERING AND VOTING IN THE JUNE PRIMARY, AND BECAUSE THIS NEW SYSTEM WILL PROVIDE THE INFRASTRUCTURE, WE BELIEVE, FOR IMPLEMENTING AB-1461, THE NEW MOTOR VOTER PROGRAM THAT YOU WILL HEAR ABOUT LATER.

COULD YOU GO TO THE NEXT SLIDE.

I WOULD SAY FOR THE LAST THREE MONTHS, THE DMV, SECRETARY OF STATE, THE SECRETARY OF STATE’S REPRESENTATIVES AND PARTIES TO THAT NOTICE LETTER AND ADDITIONAL STAKEHOLDERS HAVE BEEN ENGAGED IN MEETINGS TO INFORM THE BEST PRACTICES FOR IMPLEMENTATION OF THAT MAY REVISED NEW PROCESS TO IMPROVE MOTOR VOTER COMPLIANCE AND TO MODERNIZE THE DMV VOTER REGISTRATION SYSTEM.

WE ARE PLEASED WITH CERTAIN IMPROVEMENTS IN THE REGISTRATION PROCESS THAT ARE ROLLING OUT RIGHT NOW AND THAT WILL HAVE AN IMPACT ON REGISTRATION FOR THE JUNE PRIMARY.

IN PARTICULAR, ONLINE VOTER REGISTRATION BY DMV RENEWAL APPLICANTS USING PREPOPULATION OF COVER, THE CALIFORNIA ONLINE VOTER REGISTRATION FORM, IS PROMISING TO HAVE VERY POSITIVE REPORT – RESULTS.

SO LET’S LOOK AT WHAT IS THE IMPROVED VOTER REGISTRATION SYSTEM AT THE DMV LIKE.

FIRST, THE DRIVER LICENSE OR I.D. APPLICANT IS ASKED ON THE STANDARD APPLICATION FORM, CALLED DL-44, ABOUT HIS OR HER ELIGIBILITY, WHETHER HE OR SHE WISHES TO REGISTER TO VOTE, TO CHANGE ADDRESS, OR TO UPDATE HIS OR HER REGISTRATION.

IF THE BASIC ANSWER TO THAT IS YES, THE INFORMATION REQUIRED TO COMPLETE A VOTER REGISTRATION APPLICATION IS ELECTRONICALLY TRANSFERRED TO THE SECRETARY OF STATE, AND THAT PERSON IS REGISTERED TO VOTE.

HOWEVER, AS YOU SEE IN THE SECOND BULLET, VOTER REGISTRATION INVOLVES ADDITIONAL OPTIONAL QUESTIONS ABOUT PARTY PREFERENCE, LANGUAGE PREFERENCE FOR ELECTION MATERIALS, WHETHER ONE WISHES TO BE A PERMANENT VOTE-BY-MAIL VOTER, AND WHETHER ONE WISHES TO BE A POLL WORKER.

THOSE IMPORTANT QUESTIONS ARE NOT ASKED AT THE DMV UNLESS AND UNTIL THE APPLICANT GOES TO A SEPARATE PLACE AND LOGS IN TO A SUCH SCREEN TERMINAL.

THE TOUCH SCREENS THAT HAVE BEEN USED AND CONTINUE TO BE USED TO GIVE DRIVERS LICENSE APPLICANTS THEIR WRITTEN TEST.

NOW, THIS WHOLE SYSTEM ROLLS OUT – THE ONLINE PORTIONS BEGAN IN EARLY APRIL – THE ROLLING OUT OF THE 170 OR SO FIELD OFFICES AROUND THE STATE WAS COMPLETED WITH A LARGE NUMBER OF THEM GOING ONLINE IN APRIL 25TH.

AND THE RESULTS ARE INTERESTING, AND AS I SAID, ESPECIALLY FOR THE ONLINE VOTER RENEWALS, VERY, VERY GOOD.

SOME 13,000, ALMOST 13,000 REGISTRATIONS ONLINE FROM APRIL 1ST TO APRIL 28TH.

HOWEVER – AND IF YOU WILL GO TO THE NEXT SLIDE – THE EARLY SIGNS INDICATE THAT FOR THOSE WHO ARE CHOOSING TO REGISTER TO VOTE UNDER THE NEW SYSTEM AT THE FIELD OFFICES, ABOUT A THIRD OF THE PEOPLE WHO SAY THEY WANT TO REGISTER TO VOTE OR TO CHANGE THEIR REGISTRATION DO NOT COMPLETE THE TOUCH SCREEN PROCESS.

AND WHAT THIS MEANS IS THAT IMPORTANT INFORMATION SUCH AS PARTY PREFERENCE, LANGUAGE PREFERENCE, AND THE OTHERS WILL NOT BE RECORDED FOR THEM IF THEY ARE NEW REGISTRANTS.

AND THAT ONE-THIRD ESTIMATE OF HOW MANY ARE NOT GOING TO THE SECOND STEP IS QUITE CONSISTENT WITH THE NUMBER OF PEOPLE WHO ARE NOT REQUIRED TO GO TO THE TOUCH SCREEN TERMINAL AS PART OF THEIR REGULAR DMV TRANSACTION.

NOW FOR THOSE APPLICANTS WHO SKIP THE TOUCH SCREEN, THE SECRETARY OF STATE WILL SEND – HAS STARTED TO SEND FOLLOW-UP LETTERS TELLING THEM THAT THEY CAN COMPLETE THEIR OPTIONAL INFORMATION.

HOWEVER, TO DO THAT THOSE VOTERS WILL HAVE TO REREGISTER TO VOTE ON THEIR OWN INITIATIVE, EITHER BY GOING ONLINE OR BY SEEKING OUT AND OBTAINING A VOTER REGISTRATION CARD FROM THEIR COUNTY ELECTIONS OFFICE OR IN ONE OF THE PLACES WHERE CARDS ARE STOCKED.

WE BELIEVE THAT THAT INTERRUPTED REGISTRATION PROCESS AT THE FIELD OFFICES SHOULD ONLY AN INTERIM PHASE IN THE DMV’S MODERNIZATION EFFORT.

WE BELIEVE THAT THAT IS JUST AN uNSATISFACTORY WAY FOR THIS WHOLE SYSTEM TO BE WORKING.

ALTHOUGH VOTER REGISTRATION WILL BE EASIER FOR MANY UNDER THAT PROCESS, THE PROCESS IS VULNERABLE TO HUMAN DATA INPUT ERROR, IT CAN BE CONFUSING TO CUSTOMERS AT THE DMV, AND IT RISKS DEPRIVING UNDER REPRESENTED COMMUNITIES OF EQUAL ACCESS TO SERVICES, IN PARTICULAR THOSE PEOPLE WITH DISABILITIES AND THOSE IN NEED OF LANGUAGE ASSISTANCE OR WHO WISH TO INDICATE THAT THEY WANT TO GET THEIR VOTING MATERIALS IN THEIR OWN LANGUAGE.

AS YOU WILL HEAR IN A MOMENT FROM PAUL SPENCER, PEOPLE WITH DISABILITIES ARE LIKELY TO BE DISPROPORTIONATELY REPRESENTED IN THAT ONE-THIRD WHO DO NOT COMPLETE THE SUCH SCREEN PROCESS, AS THEY MAY BE GETTING A STATE I.D. CARD IF THEY ARE UNABLE TO DRIVE, AS AN EXAMPLE, THUS THEY ARE NOT REQUIRED TO TAKE THE DRIVER TEST.

ADDITIONALLY, THE DMV HAS BEEN RELUCTANT TO VERIFY THAT THIS CURRENT PROCESS IS ACCESSIBLE FOR PEOPLE WITH DISABILITIES.

AND SO WHEN WE HAVE TALKED TO THE BUDGET COMMITTEES OF THE LEGISLATURE, WE ARE MENTIONING THAT FUTURE FUNDING SHOULD REQUIRE A MUCH BETTER PLANNING FOR AN ACCESSIBLE REGISTRATION PROCESS.

IF WE THINK ABOUT LANGUAGE MINORITY VOTERS WHO DON’T COMPLETE THE TOUCH SCREEN PROCESS, THEY ARE ALSO AT A GREATER DISADVANTAGE.

BECAUSE THE LANGUAGE IN WHICH THEY COMPLETE THEIR ORIGINAL DRIVERS LICENSE OR I.D. CARD, THE DL-44, THAT LANGUAGE WILL NOT BE TRANSMITTED TO THE SECRETARY OF STATE, GIVEN THE LIMITATIONS OF THE PROCESSES AS THEY ARE AT THE DMV.

SO NOT KNOWING IN WHICH LANGUAGE THE FOLLOW UP MAILING SHOULD BE SENT, THE SECRETARY OF STATE IS SENDING A THREE-PAGE, MULTILINGUAL LETTER IN 10 LANGUAGES, WHICH WE THINK POTENTIALLY ADDS CONFUSION AND IS QUITE POSSIBLY GOING TO BE IGNORED BY MOST RECIPIENTS.

AND AS I SAID BEFORE, ONLY IF YOU GET THAT LETTER AND YOU REALIZE THAW DIDN’T COMPLETE YOUR ENTIRE REGISTRATION PROCESS, YOU HAVE TO COMPLETE A WHOLE NEW VOTER REGISTRATION FORM AND INDICATE A LANGUAGE PREFERENCE, AND THAT’S THE ONLY WAY THAT A PERSON COULD RECEIVE TRANSLATED VOTING WRITTEN MATERIALS THAT ARE REQUIRED UNDER SECTION 203 OF THE VOTING RIGHTS ACT.

SO WE ARE CONTINUING TO WORK WITH THE DMV AND THE SECRETARY OF STATE TO ACHIEVE A PROCESS THAT REALLY IS SEAMLESS.

WE ARE PLEASED THAT THERE HAVE BEEN SIGNIFICANT IMPROVEMENTS SO FAR, BUT THERE’S A LONG WAY TO GO BEFORE WE REALLY ARE WHAT WE WOULD CONSIDER COMPLIANT WITH THE OLD FEDERAL MOTOR VOTER LAW.

AND OF COURSE AS I SAID, THIS PROCESS IS LAYING THE GROUNDWORK FOR THE NEW MOTOR VOTER PROGRAM, AND WE REALLY HAVE TO SEE THAT THOSE CORRECTIONS THAT ARE NEEDED WILL BE PART OF THE PROCESS OF IMPLEMENTATION OF THAT NEW PROGRAM.

SO ASTRID, LET ME HAND IT BACK TO YOU, AND WE CAN HEAR FROM PAUL.

> THANK YOU, TRUDY.

SO NEXT UP IS PAUL SPENCER.

HE IS THE STAFF ATTORNEY FOR VOTING RIGHTS FOR DISABILITY RIGHTS CALIFORNIA, AND HE WORKS TO ENSURE VOTING STATEWIDE IS ACCESSIBLE FOR PERSONS WITH DISABILITIES.

THANK YOU, PAUL, FOR JOINING US TODAY.

> THANK YOU.

SO HI, I’M PAUL SPENCER.

AND CAN WE MOVE TO THE FIRST SLIDE, PLEASE.

SO I’M HERE TO TALK TO YOU, YOU KNOW, A LITTLE BIT ABOUT, YOU KNOW, WHAT THE DMV REGISTRATION PROCESS IS LIKE FROM THE PERSPECTIVE OF A PERSON WITH DISABILITIES.

AND I THINK WHAT I AM GOING TO TALK ABOUT ALSO KIND OF HELPS GIVE YOU A FRAMEWORK OF WHAT THIS CURRENT SYSTEM LOOKS LIKE.

BUT REAL QUICK, YOU KNOW, BEFORE WE JUMP INTO IT, THIS IS IMPORTANT, ESPECIALLY FOR VOTERS WITH DISABILITIES.

BECAUSE, YOU KNOW, THERE ARE PROBABLY ABOUT SIX MILLION ELIGIBLE VOTERS WITH DISABILITIES IN CALIFORNIA, AND REGISTERING TO VOTE IS AN IMPORTANT FIRST STEP IN PARTICIPATING IN THIS PROCESS.

SO, YOU KNOW, FOR BETTER OR WORSE, YOU KNOW, THE DMV TOUCHES ALL OF OUR LIVES.

I KNOW THE DMV AND THE DENTIST ARE KIND OF RIGHT UP THERE WITH THE THINGS YOU REALLY ENJOY THINKING AND GOING TO.

BUT, YOU KNOW, RIGHT NOW, UNLESS YOU HAVE BEEN TO THE DMV RECENTLY, YOU KNOW, there ARE TOUCH SCREENS NOW WHERE YOU WOULD TAKE YOUR DRIVERS TEST.

YOU KNOW, IF YOU HAVEN’T RENEWED YOUR DRIVERS LICENSE IN A LONG TIME, YOU PROBABLY DIDN’T USE THIS TOUCH SCREENS.

YOU KNOW, A LITTLE LATER MY PRESENTATION WILL GET MORE INTO WHAT THAT TOUCH SCREEN ACTUALLY LOOKS LIKE.

BUT – SO LET’S TALK ABOUT, YOU KNOW, WHAT WE WANT A VOTER REGISTRATION SYSTEM TO LOOK LIKE AT THE DMV.

SO IF WE CAN MOVE TO THE NEXT SLIDE, PLEASE.

SO, YOU KNOW, WE WANT AN ACCESSIBLE SYSTEM THAT IS PRIVATE AND INDEPENDENT WHEN SOMEONE REGISTERS TO VOTE.

WE ARE GOING TO TALK MORE ABOUT PRIVATE AND INDEPENDENT IN THE NEXT COUPLE SLIDES.

BUT REAL QUICK, LET’S JUST TALK ABOUT WHAT ACCESSIBLE MEANS.

I MEAN, ACCESSIBLE REFERS TO DIRECT ACCESS WITHOUT ASSISTANCE.

SO THE DESIGN OF THE PRODUCTS, THE SERVICES, THE TRAINING FOR THE STAFF, ALL NEED TO INCORPORATE PERSONS WITH DISABILITIES.

YOU KNOW, ACCESSIBLE ALSO REFERS TO THAT IT’S EASY TO USE, THAT YOU CAN REACH IT, THAT YOU CAN ENTER INFORMATION, THAT YOU CAN SPEAK WITH IT, THAT YOU CAN HEAR IT.

SO RIGHT NOW, YOU KNOW, THIS CURRENT VOTER REGISTRATION PROCESS, IT’S PROBLEMATIC ON THE ACCESSIBILITY FRONT.

BECAUSE, YOU KNOW, THE STAKEHOLDERS INVOLVED HERE, WE REALLY HAVEN’T GOTTEN A CLEAR VIEW OF WHAT THIS SYSTEM LOOKS LIKE.

WE HAVE ASKED TO SEE, YOU KNOW, THE ACCESSIBILITY TRAINING DOCUMENTS.

IT DOESN’T LOOK LIKE THERE ARE ANY.

AND, YOU KNOW, TO EXPLAIN WHAT THIS PROCESS IS LIKE, IT’S REALLY IMPORTANT THAT THE STAFF IS TRAINED AT THE DMV TO HELP PEOPLE REGISTER TO VOTE AND THEN ALSO UNDERSTAND HOW THIS MIGHT BE DIFFERENT FOR PEOPLE WITH DISABILITIES, THAN PEOPLE WITH DISABILITIES THAT MIGHT HAVE IN THE PAST USED THE TOUCH SCREEN TO TAKE THE DRIVERS TEST, FOR EXAMPLE.

SO, YOU KNOW, AN ACCESSIBLE VOTING SYSTEM, IT’S NOT ONLY GOING TO HAVE, YOU KNOW, THAT TOUCH SCREEN, IT WOULD ALSO HAVE AN AUDIO COMPONENT, WHICH IT’S NOT REALLY CLEAR WHAT THE DMV’S CURRENT AUDIO COMPONENT LOOKS LIKE.

THERE MIGHT ACTUALLY BE ONE.

BUT OTHER FEATURES WHICH YOU MIGHT SEE IN THE ACCESSIBLE VOTING BOOTH CONTEXT IS SOMETHING LIKE A SIP AND PUFF, AN ACTUAL PHYSICAL KEYBOARD TO WRITE IN, LIKE FOR EXAMPLE ON YOUR VOTER REGISTRATION, IF YOU REGISTER “OTHER,” YOU MIGHT NEED TO WRITE IN THE PARTY.

SO A LOT OF PEOPLE ARE USED TO USING LIKE THE KEYBOARD THAT SHOWS UP ON YOUR TOUCH SCREEN.

BUT SOME PEOPLE WITH DISABILITIES ACTUALLY NEED A PHYSICAL KEYBOARD TO TOUCH.

THERE IS ALSO, YOU KNOW, VOICE ACTIVATED, A TOUCH SCREEN THAT WORKS IN CONJUNCTION WITH AUDIO AND VISUAL.

IT MAY BE ALSO PLUGGED IN FOR PEOPLE THAT USE JOYSTICKS, SOMEONE THAT USES A TECLA SWITCH.

IT’S A RELATIVELY NEW TECHNOLOGY.

TECLA, IT’S T-E-C-L-A.

THE YOUTUBE VIDEOS ONLINE ARE PRETTY COOL, ACTUALLY.

BUT – SO – AND THEN, YOU KNOW, PHYSICAL TACTILE BUTTONS MIGHT BE IMPORTANT.

SO LET’S MOVE ON TO THE THIRD SLIDE.

SO WHAT HAPPENS WHEN A PERSON WITH DISABILITIES GOES TO THE DMV?

THERE’S A PICTURE IN THIS SLIDE.

THIS PICTURE IS OF – IT’S ACTUALLY LIKE A PICTURE TAKEN OF THE DL-44, WHICH IS THE FORM THAT TRUDY TALKED ABOUT.

SO THAT’S THE ACTUAL PAPER FORM YOU FILL OUT WHEN YOU COME INTO THE DMV IF YOU EITHER GET YOUR LICENSE OR RENEW YOUR LICENSE.

AND THIS PICTURE IS ZOOMED IN ON THE BACK ON THE VOTER REGISTRATION QUESTIONNAIRE.

SO, YOU KNOW, SOMEONE ON HERE CHECK YES, I AM A U.S. CITIZEN.

AND THEN THE NEXT BOX THEY CHECKED, IT’S A LITTLE BLURRY, BUT IT SAYS “I WISH TO UPDATE MY POLITICAL PARTY PREFERENCE OR OTHER VOTER REGISTRATION INFORMATION.” SO THAT MEANS THAT, YOU KNOW, AT THIS TRIP TO THE DMV, WHILE YOU ARE WORKING ON GETTING YOUR NEW LICENSE OR LICENSE FOR THE FIRST TIME, YOU SHOULD BE SENT TO THIS TOUCH SCREEN PROCESS.

SO TRUDY ALREADY TALKED ABOUT IT, BUT THE BASIC ORDER IS, YOU KNOW, YOU FILL OUT THIS DL-44.

YOU TURN IT BACK IN, YOU SEE THE TECHNICIAN – THAT’S THE FRONT DESK PERSON AT THE DMV.

THEY SEND YOU TO THE TOUCH SCREEN TERMINAL, YOU TAKE THE DRIVERS TEST, AND YOU ALSO REGISTER TO VOTE.

YOU COME BACK TO THE TECHNICIAN, YOU GET YOUR PHOTO AND PRINT, AND THEN YOU ARE ON YOUR WAY.

SO THE PROBLEM IS RIGHT NOW, THESE TOUCH SCREEN TERMINALS ARE IN A SEPARATE AREA.

THEY ARE NOT AT THE DESK WITH THE TOUCH SCREEN, WITH THE ACTUAL TECHNICIAN.

SO YOU NEED TO GO SOMEWHERE ELSE AT THE DMV TO GO FILL THIS OUT.

IT’S NOT AN INTUITIVE, STREAMLINED PROCESSES.

PERSONALLY I WENT AND RENEWED MY LICENSE ON MONDAY TO SEE WHAT THIS WAS LIKE.

AND, YOU KNOW, ALL FOUR OF THE TECHNICIANS I SAW, THEY NEVER SENT ME TO THE TOUCH SCREEN TERMINAL.