Fun House Nursery

FUN HOUSE NURSERY

PARENT HANDBOOK

Dear Parent/carer,

Thank you for considering Fun House Nursery to provide you with your childcare.

At Fun House our aim is to provide the children with a warm, caring and safe environment in which they can gain a new experience through playing with other children and adults alike. We like to think that at Fun House we can gain as much from the children as they can from us.

Our staff team are all qualified in childcare and any new members of staff undergo training while at the nursery. Further training is made available to all staff to ensure that they are kept up to date with all new legislations. It is compulsory that all our staff are either first aid trained or willing to complete a first aid course when joining the nursery. We undertake Criminal Record Bureau (CRB) checks on all staff and volunteers for the safety of both the staff and the children.

I have split the handbook up in to different sections:-

Section 1 - Mission Statement
Section 2 – Registration Forms
Section 3 – Cost of Childcare
Section 4 – Our Policies
Section 5 – Concerns and complaints
Section 6 – Questionnaire.

if you have any further questions or queries then please do not hesitate to contact us on 01256 471066.

Yours faithfully

All at the Fun House

SECTION 1 – MISSION STATEMENT.

Our Nursery aim’s to:

Provide a happy, safe, warm and stimulating environment for all children to play, learn and develop freely.
Help children to develop responsibility for themselves and their actions and to become competent, confident, independent and co-operative individuals.
Encourage children to have a positive attitude and respect both themselves and other people.
Promote a positive relationship with parent/carers and work in partnership with them to provide high quality play and care for their children.
Offer inclusive services that are available to all children in the community.
Undergo regular monitoring and evaluation of our services to ensure that we meet the needs of children and parent/carers.

Our Nursery is committed to meeting the needs of parent/ carers by:

Listening and responding to their views and concerns.
Keeping them informed of our policies and procedures including opening times, fees and charges and programmes of activities.
Sharing and discussing their child’s progress, achievements, experiences and friendships along with any difficulties that may arise.

Our Nursery is committed to providing:

Care and services that put the needs and safety of children first.
A programme of activities that is interesting, educational, stimulating and fun.
Activities that promote each child’s social, physical, moral and intellectual development.
Access to a variety of facilities and equipment under safe and supervised conditions.
A staff team that is experienced, well trained, and properly supported.
Services that meet the conditions of the children’s act 1989, the early years foundation stage and all other relevant childcare legislation, wherever they apply.
An environment where no child is bullied or suffers discrimination in any form.

SECTION 2 – REGISTRATION DETAILS

REGISTRATION DETAILS

Child’s Name …………………………………………………………………………

Date of Birth ………………….Age ………………. Sex M/F ………………...

Parents/Carers Name …………………………………………………………………..

Address (home)Address (work)

……………………………………..…………………………………………..

TelephoneTelephone

…………………………………….…………………………………………..

Mobile

……………………………………

E mail Address ……………………………..

Child’s Doctor ………………………………………………………………………….

Address ………………………………………………………Telephone ……………..

Immunisation and dates:

Diphtheria......

MMR......

HIB......

Whooping Cough......

Tetanus......

Any Allergies/medical conditions/family circumstances staff should be aware of ……

…………………………………………………………………………………………..

Does your child have any special needs?YES / NO

If yes please give brief details ………………………………………………………….

Ethnic Origin …………………………………………………………………………..

Religion (If any) ……………………………………………………………………….

EMERGENCY CONTACT DETAILS (OTHER THAN PARENTS)

Name………………………………… Tel. No. ……………………………………….

Relationship to child ……………………………………………………………………

ATTENDANCE REQUIREMENTS

Please indicate hours of attendance:

MONDAY......

TUESDAY......

WEDNESDAY......

THURSDAY......

FRIDAY......

Date of commencement ………………………………………………………………...

Who will be collecting the child? ………………………………………………………

PHOTOGRAPHS OF PARENTS.

PHOTO PHOTO

AUTHORISED PEOPLE WHO MAY COLLECT YOUR CHILD.

We will only release your child into the care of another person if you have informed us, their details and if their photographs are attached and they use the password.

Name ...... Name......

Relationship ...... Relationship......

Phone number...... Phone number......

Mobile phone number...... Mobile phone number......

PHOTO PHOTO

Please select a password which you can give to a person you authorise to collect your child.

PASSWORD______

If there is a Court Order regarding custody or access to your child please give full details, attaching a separate sheet if required ………………………………......

Is there anything else we should know about your child or family?.……......

Where two legal parents/carers are responsible for the child both parties must sign all

areas of consent.

I/we give consent that my/our child will make visits to local amenities including parks and libraries.

Signed...... Date......

I/we authorise the Nursery to allow emergency medical treatment to my/our child. I/we

acknowledge that neither Fun House Limited or staff shall incur any liability

whatsoever in relation to a practitioner’s decision to administer such treatment or the

treatment itself. (Every effort will be made to contact a parent or authorised person before this agreement is actioned.)

Signed...... Date......

I/we will inform the Nursery in writing when any of the information contained on this

enrolment form changes.

Signed...... Date......

I consent to the following while my child is attending day care at Kids Crew: -

 My child can use the Fun House Equipment under supervision.

 Using my child’s photograph in promotional displays.

Using my child in case study’s and observations without using their name for college courses and training.

Staff can administer PRESCRIBED Medicines if necessary.(prescribed medication form to be completed)

 My child can use sun cream and may be given help to apply it if needed.

 Can use Face Paints.

 In the event of illness or accident, I consent to any necessary medical treatment, which might include ANAESTHETICS.

My child can go to hospital in an ambulance is required

 My child can be given plasters.

I have read and understood the behaviour management policy.

I have read and understood the child protection policy.

I have read and understood the equal opportunities policy and procedure. I understand that prejudice of any sort will not be tolerated from either the children or the parents.

PLEASE SIGN AS APPROPRIATE.

Signed …………………………… Parent/carer Date ……………………

DATA PROTECTION ACT 1998: In Line with the Data Protection Act, details will be held for the purpose of monitoring attendance to the Fun House After School and Holiday Club. This information will not be shared with any third parties.

Section 3 – Cost of Childcare.

DAILY RATES AND TERMS AND CONDITIONS.

Fees.

Children under 2 -

Full day – 07:30 – 18:30 – £45.00

Sessional – 5 ½ Hours – £24.00

2-3 year olds -

Full Day – 07:30 – 18:30 – £41.00

Sessional – 5 ½ hours – £22.00

3-5 year olds -

Full Day – 07:30 – 18:30 – £37.00

Sessional – 5 ½ Hours – £20.00

Full day sessions include:

Breakfast

Lunch

Tea

Extra charges if required for the part days:

Breakfast – £2.00 Lunch – £3.00 Tea – £2.50

All fees are due MONTHLY in advance. We accept cheque, cash and all major credit or debit cards. Please put cheque guarantee card number on the reverse of any cheques. Bounced cheques will attract a £6.00 administration charge.

One Months fees must be paid in advance when you make your booking. This will be used as a non refundable deposit if you decide to cancel prior to the commencement date.

IF FEES ARE NOT PAID AND NO AGREEMENT HAS BEEN MADE THEN WE ARE VERY SORRY BUT WE ARE UNABLE TO TAKE YOUR CHILDREN INTO NURSERY UNTIL FEES ARE PAID UP TO DATE. IF THERE IS A WAITING LIST IN OPERATION YOUR CHILD WILL LOSE THEIR SPACE AND IT WILL BE OFFERED TO THE NEXT CHILD ON THE WAITING LIST

FAILURE TO MAKE REGULAR PAYMENTS MAY RESULT IN ACTION BEING TAKEN THROUGH A DEBT RECOVERY SERVICE. IF THIS ACTION IS TO BE TAKEN THEN CHILDCARE WOULD BE WITHDRAWN.

THERE WILL BE A CHARGE OF £6 FOR EVERY 30 MINUTES YOU ARE LATE FOR PICKING UP YOUR CHILDREN. PLEASE NOTE OUR INSURANCE ALSO RUNS OUT AT 6:30PM SO PLEASE BE PROMPT.

------

I HAVE READ AND UNDERSTOOD THE TERMS AND CONDITIONS AND ACCEPT RESPONSIBILITY OF PAYMENT.

Signed ………………………….. Parent/carerDate …………………….

SECTION 4 – OUR POLICIES

It is important that all parents/carers familiarise themselves with our policies so they understand how our club runs. In this next section I have outlined some of the policies. A full copy of our policies is available on the parents/carers board.

INVOLVING AND CONSULTING CHILDREN.

Our nursery, and all its members of staff, are committed to the principle of involving and consulting children whenever decisions are made within the nursery that affect them.

The nursery believes that actively promoting the participation of children in decision making processes is beneficial to children, staff and the nursery as a whole.

The nursery’s commitment to involving and consulting young children stems from the ‘listening to children’ provisions set out in articles 12 and 13 of the united nations convention on the rights of the child. These state that:

A child’s opinion should be taken in to account in anything that affects them.
Children should have information disseminated in a way that enables them to make choices and decisions.

For children involvement and consultation helps them to develop new skills such as negotiating, sharing and understanding the perspectives of others. It helps them to understand how decisions are made and recognises that their opinions are important.

For both staff and the nursery there are multiple benefits of this approach such as improved behaviour, a relationship with children based on partnership, a more cohesive environment and activities and decisions that children feel a sense of ownership over.

The manager and staff will work with children to draw up the plans of activities, rules and the responsibilities involved within the running of the nursery in respect of consultation and involvement. Parental involvement will also be encouraged.

All children will be listened to and consulted actively this will take place in a number of ways including:

Listening to what they say in speech and other forms of communication.
Observing body language.
Drama and role play.
Through play and creative expression and the use of visual aids.
Via regular group based discussion and Q and A sessions.
Questionnaires and other regular feedback on activities.
Notice boards that carry important information about activities at the nursery.
Regular children’s meetings between children and staff discussing the clubs activities and any other relevant topics.

Age maturity and the type of decision being made will determine the extent and nature of the children’s involvement. However the emphasis should also be strongly in favour of involving children.

Consultation and involvement will be regularly monitored and acted upon so that children are able to see that their input has led to visible outcomes. The nursery and its staff will also be clear about what decisions children will be involved in and attempt to offer clear explanations if and when consultation and involvement is deemed inappropriate.

ADMISSIONS POLICY.

Our Nursery admits children in accordance with its Equal opportunities policy.

The following points will still apply: -

Children will be admitted on a first come first served basis. With priority being given to those who wish to use the nursery a full time basis and with other children already attending the nursery.
Availability of spaces on specific days cannot be guaranteed.
Special needs will be catered for provided funding is available for those needing one to one supervision.
Before joining the club both parents/carers and children will be invited to visit.
When joining the club children will be assigned to a member of staff for their first session to help them with settling in. (please see settling in policy)

If requests for admission exceed the number of places available you will be placed on a waiting list. During your time on the waiting list you will be contacted from time to time to make sure you still require your place at the nursery and to give you some indication on when the place will become available. If during the period of being on the waiting list you find alternative childcare arrangements and no longer require the place it is essential to the efficient running of the nursery that you make us aware of your change in circumstances so other parents/carers can be notified of the space becoming available.

Once the Nursery is aware that a place is going to become available. The parents/carers at the top of the list with a child at the correct age for the availability will be contacted and offered the place. Once the space is offered the parent/carer would be expected to pay a deposit of one months fees to secure the booking, if the booking is not secured within 14 days of the offer it will be offered to the next parent/carer on the waiting list.

Termination of registration.

This may occur when:-

The child has reached the age limit.
Failure to register for 5 days without prior notice.
Parents/carers wishing to terminate their contract must give 1 months notice in writing to the nursery manager

BEHAVIOUR AND RESPONSIBILITY POLICY AND PROCEDURE.

Acceptable standards of behaviour, work and respect depend upon the example of us all. Everyone within the nursery has positive contributions to make. Good behaviour has to be worked at, it does not simply happen. All involved must have high expectations, set good standards and apply rules firmly, fairly and consistently.

Positive behaviour is essential to the smooth running of the nursery and to the development of good work habits, it helps to set high expectations and high standards of work.

Our aim for this policy is to keep the children safe, happy and secure by:-

Ensure that a common approach to positive discipline and behaviour is understood and practiced by the whole nursery.
Provide a pleasant, safe, welcoming environment in which all members of the nursery may work and play.
Provide a framework within which children’s moral, spiritual and social development may be enhanced by experience and example.
Provide agreed codes of behaviour that are straight forward and easy to follow.
Outline clearly and concisely standards of behaviour which all the nursery including the children and parents/carers agree to be acceptable.
Provide guidance on certain daily routines which affect the nursery.
Provide an environment that is free from bullying of any form (see bullying policy).

Our nursery motto is courtesy and the nursery has a code of behaviour.

CODE OF BEHAVIOUR.

Everyone involved with the nursery should try at all times to: -

Treat each other and staff with respect.
Be considerate towards others.
Respect the property of others and the nurseries with respect.
Tackle challenges with determination and enthusiasm and maintain a positive attitude.
Listen to others and be encouraged to take it in turns and share in all activities

Everyone is of equal importance and all should be encouraged to take pride in their work.

For the safety of your child we have a few simple rules, and these will be discussed with the children from time to time. We appreciate that children will need to be reminded of the code of behaviour, their responsibilities and the nursery’s rules. Set out below are some of the basic rules.

No leaving the room without asking a member of staff.
No talking to strangers.
No bullying or rudeness to each other.
To think of others
No fighting or playfighting.
Children should help to clear up at the end of each activity.
Only soft balls to be used indoors.
Children must be accompanied to the toilet

We hope that, in most cases, the relevant member of staff can deal with the behaviour problems instantly on the first two occasions. If there should be a third time then the supervisor will deal with the child. In the unlikely event of a fourth occurrence of the same or similar problem, the child’s parents will be informed of their behaviour.

BEHAVIOUR MANAGEMENT POLICY.

We believe that children and adults flourish best in an ordered environment in which everyone knows what is expected of them and children are free to develop their plan and learning without fear of being hurt or hindered by anyone else. We aim to work towards a situation in which children can develop self-discipline and self-esteem in an atmosphere of mutual respect and encouragement.

In order to achieve this: -

1. Rules governing and the conduct of6. In cases of serious misbehaviour, such as

the group and the behaviour of the racial or other abuse, the unacceptability of the

children will be discussed and agreedbehaviour and attitudes will be made clear

with all newcomers, both children andimmediately, but by means of explanations

adults. Where appropriate this mightrather than personal blame.

be achieved by a period of ‘time out’

with an adult. Once the child is 7. In any case of misbehaviour, it will always be

re-introduced to play after a few minutesmade clear to the child or children in question that

they must be praised for whatever it is the behaviour and not the child that is unwelcome.

they are doing.

8. Adults will not shout or raise their voices in a

2. All adults must ensure that the rules threatening way.

are applied consistently, so that children

have the security of knowing what to 9. Adults in the club will make themselves aware of

expect and can build up useful habits of and respect a range of cultural expectations regarding

behaviour.interactions between people.