From: "Dr. Clinton W. Smullen" <>

Date: Wed May 28, 2003 11:40:43 AM US/Eastern

To: "Michael Ward" <>

Subject: RE: Beta for mailout to Campus

Changes made below.

-----Original Message-----

From: Michael Ward [mailto:

Sent: Tuesday, May 27, 2003 2:14 PM

To: Clint Smullen

Cc: Main Identity

Subject: Beta for mailout to Campus

The growing threat of spyware (also called "adware").

The number of companies producing software that secretly monitor

surfing habits seems to be growing. Most of these spyware programs

analyze a user's surfing habits, and then target commercial ads toward

the user via browser "pop-up" windows or by redirecting the browser to

another web page. Spyware itself is most often installed unknowingly

by a user when it is "bundled" with another program, most often

freeware. Spyware can also be installed by a single click when a

user visits a cleverly crafted web page touting specialized freeware.

Spyware programs also often download and install other programs to

"help" in their information gathering. The cumulative effect of

spyware, other than the loss of privacy, is a slower and more

problematic PC. Almost all spyware programs target the Windows

operating system.

A. Why doesn't my anti virus program detect and remove spyware?

It's in the small print. Spyware programs get "permission" to be

installed when a user clicks "OK" without reading the EULA (End User

License Agreement). The EULA of some programs allow the automatic

installation of other programs. Viruses and trojan worms are known as

malware, and they infect your PC without your permission and cause

problems.

B. What can I do to help protect myself?

1. Keep your system updated. For personal PCs, keep your Windows

updated by visiting The Helpdesk staff has

done (and continues to do so) a great job of making UTC PCs update

themselves automatically. If you have a warning stating your system

needs updating, follow the directions and let the updates occur.

2. Surf safe. Stay away from questionable web sites. Watch where you

click. Read the disclaimers.

3. Avoid downloading and installing software that you don't need.

This is not to say that all freeware is bad.

C. How do I check for Spyware? How do I get rid of Spyware?

My favorite program is Spybot-S&D. Adaware is also a good programs.

Both are free and routinely updated with the newest offenders.

Spybot Search and Destroy:

Adaware:

D. What are some examples of spyware/freeware programs?

RealNetworks Real Downloader, Netscape Smart Downloader, Comet Cursor,

Virtual Bouncer, EZSearch bar.

For a full list:

E. Where can I go to learn more about spyware?

An excellent page by Steve Gibson detail his battle against Real Networks:

Another article on spyware from ZDnet:

If you have any questions, please email me.

mjw

Michael Ward Ed.D, R.H.C.E.

Manager of Advanced Technologies

UT Chattanooga - CECA

615 McCallie Ave

Grote 124 Dept 4324

Chattanooga, TN 37403

423-425-4764

FAX:423-425-4362