Freedom of Information Request

I refer to your correspondence received 3 October 2012 when you requested the following information.

Request
I’m making a freedom of information request about the CCTV systems and software used by the Borough Council.
I would like to know the type of cameras installed, location of cameras and the date they were installed/ updated, the annual cost of running and the company providing the installations and technical support.
I would also like any information regarding software being used, specifically the programs running facial recognition software.
If the information in the first paragraph could be broken down into a street by street this would be helpful.
Response: Camera Locations
Our Maintenance Contract is currently with Quadrant Security Group at an annual cost of £55,000.
We currently run VTAS Software from I-Comply.
Location – Bury St Edmunds / Camera
No. / Camera Type / Date
Installed / Transmission
Type
H (Hardwire)
F (Fibre) / Mounting
Pole Type
Multi Storey Entrance - Parkway / 1 / Fixed / 2006 / H / Fixed
Station Hill / 2 / Mic / 2006 / F / Fixed
St Andrews Street North / 3 / Mici / 2006 / F / Fixed
St Andrews St Car park / 4 / Mici / 2006 / F / Fixed
Risbygate Street / 5 / Mici / 2006 / F / Fixed
Prospect Row / 6 / Mici / 2006 / F / Fixed
Kings Road Junction / 7 / Mici / 2006 / F / Fixed
St Andrews St South (back of Boots) / 8 / Mici / 2006 / F / Fixed
St Johns Street (opp Mothercare) / 9 / Mici / 2006 / F / Fixed
St Johns Street (The Bushel) / 10 / Mici / 2006 / F / Fixed
Buttermarket (above Starbucks) / 11 / Mici / 2006 / F / Fixed
The Traverse / 12 / Mici / 2006 / F / Fixed
Bank of Scotland / 13 / Mici / 2006 / F / Fixed
Midland Bank / 14 / Mici / 2006 / F / Fixed
Angel Corner / 15 / Mici / 2006 / F / Fixed
Ram Meadow / 16 / Mici / 2006 / F / Fixed
Parkway – Subway / 17 / Mici / 2006 / H / Fixed
Multi Storey Car Park – Roof (North) / 18 / Mici / 2006 / H / Fixed
Multi Storey Car Park – Roof (South) / 19 / Mici / 2006 / H / Fixed
Multi Storey Car Park – Level 1 Foyer / 20 / Mici / 2006 / H / Fixed
Olding Road / 21 / Mici / 2006 / F / Fixed
Olding Road / 22 / Mici / 2006 / F / Fixed
Sports Centre Car Park / 23 / Mici / 2006 / F / Fixed
Western Way / 24 / Mici / 2006 / F / Retractable
St Olaves Shopping Precinct / 25 / Mici / 2006 / F / Fixed
Hardwick Estate / 26 / Mici / 2006 / F / Fixed
Lorry Park / 27 / Mici / 2006 / F / Fixed
Romany Way Roundabout / 28 / Mici / 2006 / F / Fixed
Bus Station St Andrews Street North / 29 / Mici / 2006 / F / Fixed
Churchgate Street / 30 / Mici / 2006 / F / Fixed
Ipswich Street / 31 / Mici / 2006 / F / Fixed
Ridley Road – Wetley Estate / 32 / Mici / 2006 / F / Fixed
CCTV Control Room / 33 / Mici / 2006 / H / Fixed
Risbygate Street – top / 34 / Radio / 2006 / F / Fixed
Manor House / 35 / Mici / 2006 / F / Fixed
Station Hill (opposite Nightclub / 36 / Radio / 2006 / F / Fixed
Parkway – underpass / 37 / Mici / 2006 / F / Fixed
Parkway – underpass / 38 / Mici / 2006 / F / Fixed
Parkway – underpass / 39 / Mici / 2006 / F / Fixed
Olding Road / 40 / Mici / 2006 / F / Fixed
Moreton Hall shops / 52 / Radio / 2006 / F / Fixed
Kings Road Roundabout / 53 / Radio / 2006 / F / Fixed
Stamford Court / 54 / Radio / 2006 / F / Fixed
Eastgate Street / 55 / Radio / 2006 / F / Fixed
ARC UGCP – Entrance / 57 / Mici / 2006 / F / Fixed
ARC UGCP – Exit / 58 / Mici / 2006 / F / Fixed
ARC – UGCP – PTZ / 59 / Mici / 2006 / F / Fixed
ARC – UGCP – PTZ / 60 / Mici / 2006 / F / Fixed
ARC – UGCP – Doorway / 61 / Mici / 2006 / F / Fixed
Location – Haverhill / Camera No. / Camera Type / Access Restrictions / Transmission Type
H (Hardwire)
F (Fibre) / Mounting
Pole Type
Council Offices, Erhinhausen Way / 101 / Mici / 2006 / F / Fixed
Fowlers, Queen Street / 102 / Mici / 2006 / F / Fixed
Haverhill Food Hall / 103 / Mici / 2006 / F / Fixed
Insurance Brokers / 104 / Mici / 2006 / F / Fixed
Provincial House / 105 / Mici / 2006 / F / Fixed
Rear of Town Hall / 106 / Mici / 2006 / F / Fixed
Co-op s Store, Jubilee Walk / 107 / Mci / 2006 / F / Fixed
Rear of McKays / 108 / Mici / 2006 / F / Fixed
Strasbourg Court / 110 / Mici / 2006 / F / Fixed
Leiston Road, Clements Estate / 111 / Mici / 2006 / F / Fixed
Front of Town Hall / 112 / Mici / 2006 / F / Fixed
Blair Parade / 113 / Mici / 2006 / F / Fixed
Duddery Hill / 114 / Mici / 2006 / F / Fixed
Cangle / 115 / Mici / 2006 / F / Fixed
Cleales Car Park / 116 / Mici / 2006 / F / Fixed
Community Centre rear of Chalkstone / 117 / Radio / 2006 / F / Fixed
Camps Road / 118 / Radio / 2006 / F / Fixed
Sports Centre / 119 / Mici / 2006 / F / Fixed
Sports Centre / 120 / Mici / 2006 / F / Fixed
Front of Cinema / 121 / Mici / 2006 / F / Fixed
Ehringshausen Way / 122 / Mici / 2006 / F / Fixed
Cinema Car Park East / 123 / Mici / 2006 / F / Fixed
Cinema Car Park West / 124 / Nici / 2006 / F / Fixed

If you are unhappy with this response you may request an internal review of this matter via the Council’s corporate complaints procedure.

If after an internal review, you are still unhappy with the decision, you have a right of appeal to the Information Commissioner at the following address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

CheshireSK9 5AF

Tel: 01625 545 745

Fax: 01625 524 510

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