SUBRAMANIANG.

Flat No. 2, “AYYA THULASI - I”, Door No. 18,First Main Road, Baby Nagar, Velachery, Chennai- 600042

Mobile: +91 9841429576; email:

Project Manager

17+ years of professional IT experience

PROFILE

  • Dynamic and self-motivated professional with 17+ years of experience in Project Management, Application Support (L2 and L3) and Application Development
  • 7+ Years of Project Management Experience
  • Around 2 Years of Onsite experience (USA)
  • Assessed as STAR PM through comprehensive Project Manager Competency Diagnostics exercise at Polaris
  • Managed teams across different time zones.
  • Well versed in project management and delivery
  • Well versed in Function Point Estimation technique
  • Worked on varied domains such as Logistics, Banking and Financial Services, Insurance and Healthcare
  • Excellent communication and stakeholder management skills
  • Certified ScrumMaster® (CSM)
  • Certified in ITIL® V3-2011 Foundation in IT Service Management

PROFESSIONAL SNAPSHOTS

COGNIZANT TECHNOLOGY SOLUTIONS, CHENNAI Jan’15—Till date

Senior Manager - Projects

POLARIS CONSULTING AND SERVICES LTD., CHENNAI Sep’02—Jan’15

(Formerly POLARIS FINANCIAL TECHNOLOGY LTD)

AVP - Executive Project Manager

MISYS HOSPITAL SYSTEMS INDIA PVT LTD., BANGALORE Feb’01—Aug’02

(Formerly SUNQUEST INFORMATION SYSTEMS (I) PVT LTD)

Software Developer

DEDUCO SOFTWARE SYSTEMS INDIA PVT LTD., BANGALORE Nov’99—Jan’01

(Formerly TEMPLETON AUTOMATION SERVICES PVT LTD)

Software Developer

PROJECTS

  1. Program
/ Trafigura Application Support (At Cognizant, Chennai)
Client / Trafigura
Duration / Oct’16 – Till date
Role / Application Support Manager
Responsibilities / Primary responsibility includes but not limited to the following:
  • Manage Application support for 20+ critical applications for different geographies with different time zones.
  • Effectively manage the application support with multiple shifts
  • Support weekly and adhoc releases.
  • Manage P1 incidents.
  • Monitoring the tracking of various SLAs
  • Produce various metrics.
  • Identify opportunities for Shift-Left.
  • Look for opportunities for productivity improvement based on metrics and trends.
  • Liaise with multiple support and business groups in resolving incidents within SLAs.
  • Periodic status reporting to senior management

Overview / Trafigura is a Dutch multinational commodity trading company founded in 1993 trading in base metals and energy, including oil. Its core business is physical trading and logistics.Trafigura sources, stores, blends and delivers energy products and raw materials to customers around the world. As part of Trafigura Big Bang engagement, one of the areas that were won by Cognizant was providing Application support to around 20+ key applications across different geographies and different time zones.
  1. Program
/ Network Rail - System Integration (SI) partner (At Cognizant, Chennai)
Client / Network Rail, UK
Duration / Jan’15 – Sep’16
Role / Delivery Manager
Responsibilities / Primary responsibility includes but not limited to the following:
  • Contract creation
  • Resource planning
  • Revenue forecasting
  • Resourcing & Costing
  • Margin optimization
  • Invoicing
  • Monitoring and tracking of delivery schedule
  • Monitoring & Tracking of resource utilization
  • Ensuring quality of deliverables
  • Liaise with multiple horizontals and support business development
  • Manage and report all aspects of the delivery including budgets, margin, resourcingand delivery parameters.
  • Ensure appropriate use of proprietary project management tools, processes and methodologies.
  • Managing the risks
  • Periodic status reporting to senior management

Overview / Network Rail is the monopoly owner and operator of national rail infrastructure for Britain. It is responsible for the management of the track and signal infrastructure, rail bridges and for carrying out engineering work. It also manages some large stations.
Network Rail has established a framework agreement with a small group of suppliers including Cognizant, who through developing a better understanding of Network Rail’s business and environment, will assist Network Rail in identifying the best technology solutions and technology service solutions in the marketplace to meet business requirements, acting as systems integrators, to lead on the implementation of those solutions.
  1. Project
/ Citi Manager (At Polaris Financial Technology Ltd, Chennai)
Client / Citicorp North America Inc.
Duration / Jan’11 – Jan‘ 15
Team Size / 38
Role / Project Manager
Environment / Java, GWT, Oracle 10g, Weblogic, Sun Solaris, VSS
Responsibilities / Primary responsibility includes but not limited to the following:
  • Function point estimation for various projects scheduled for quarterly release
  • Resource planning
  • Revenue forecasting
  • Monitoring and tracking of delivery schedule
  • Monitoring & Tracking of resource utilization
  • Ensuring quality of deliverables
  • Ensure appropriate use of proprietary project management tools, processes and methodologies.
  • Extensive business interaction
  • Account Mining
  • Conducting PMRs and PSRs
  • Managing the risks
  • Periodic status reporting to senior management
  • Strict adherence of Quality processes.

Overview / CitiManager is an application framework that hosts various services for global commercial cards business. This application framework serves as Single Sign On application to many of the other commercial cards applications like CCMS and CERS. CitiManager also supports various other additional features like Cards Statements and Payments (CSP), Online Card Application and Maintenance (OLAM) and CitiManager library functionality for documents/reports management.
  1. Project
/ Belgium Investments (At Polaris Financial Technology Ltd, Chennai)
Client / Citibank, Belgium
Duration / May’08 – Dec’10
Team Size / 8
Role / Project Manager
Environment / Java, Oracle 9i, Pro*C, iPlanet, Weblogic, Sun Solaris,VSS
Responsibilities / Primary responsibility includes but not limited to the following:
  • Tracking SLAs
  • Resource planning
  • Prioritization of projects
  • Monitoring & Tracking resource utilization
  • Ensuring quality of deliverables
  • Ensure appropriate use of proprietary project management tools, processes and methodologies.
  • Extensive business interaction
  • Account Mining
  • Managing the risks
  • Conducting PMRs and PSRs
  • Strict adherence of Quality processes.

Overview / The ORBIT Investments application is a core product processor for Citibank Belgium, which has been designed to provide the complete functionality set required for managing Mutual Funds and Brokerage businesses. ORBIT supports Portfolio account opening, Mutual Fund Subscription and Redemption, Batching and Contracting of MF orders, Buy / Sell brokerage orders, Executing brokerage order & Transfers between Portfolio accounts.
  1. Project
/ Citi Dealer Direct (At Polaris Financial Technology Ltd, Chennai)
Client / Citibank, Germany
Duration / Sep’08 – Dec’09
Team Size / 4
Role / Project Manager
Environment / Java, Oracle 9i, Pro*C, iPlanet, Weblogic, Sun Solaris, VSS
Responsibilities / Primary responsibility includes but not limited to the following:
  • Tracking SLAs
  • Resource planning
  • Prioritization of projects
  • Monitoring & Tracking resource utilization
  • Ensuring quality of deliverables and appropriate use of proprietary project management tools, processes and methodologies.
  • Extensive business interaction
  • Managing the risks
  • Conducting PMRs and PSRs
  • Strict adherence of Quality processes.

Overview / Citi Dealer Direct is an Internet based Application for Loan origination system. This Project aims at capturing the Loan requirement of the customer along with his personal and professional details. It integrates with Credit Bureau Schufa system for credit worthiness check in arriving at the decision of the loan status. The Final Contract is issued to the customer by the system in the form of a PDF file.
  1. Project
/ Belgium Investments - ORBIT (At Polaris Financial Technology Ltd, Chennai)
Client / Citibank, Belgium
Duration / Nov’06 –Apr’08
Team Size / 10
Role / Senior Project Lead
Environment / Java, Oracle 9i, Pro*C, iPlanet, Weblogic, Sun Solaris 2.8,VSS
Responsibilities / Primary responsibilities include but not limited to the following:
  • Allocate the work to team members
  • Guiding the team during analysis, coding and testing
  • Prepare estimates for Problem Tickets
  • Conduct technical review of Impact Analysis
  • Conduct code review
  • Record the review comments and testing defects and track issues to closure
  • Responsible for the Post Release Analysis (CAM) for all the issues and fixes.

Overview / The ORBIT Investments application is a core product processor for Citibank Belgium, which has been designed to provide the complete functionality set required for managing Mutual Funds and Brokerage businesses. ORBIT supports Portfolio account opening, Mutual Fund Subscription and Redemption, Batching and Contracting of MF orders, Buying / Selling brokerage orders, Executing brokerage orders & Transfers between Portfolio accounts.
  1. Project
/ Navisys Home Office / Front Office (At Polaris Financial Technology Ltd, Chennai)
Client / AIG SunAmerica, USA
Duration / Sep’02 – Oct’06
Team Size / 11
Role / Senior Project Lead / Onsite coordinator
Environment / PowerBuilder 7.3, C, C++, Oracle 8.0, Java, JSP, PVCS Version Manager, Serena TeamTrack
Responsibilities
Overview / Primary responsibilities include but not limited to the following:
  • Allocating work to team
  • Guiding the team during analysis and design and coding
  • Prepare estimates for SCR using estimation sheet
  • Conduct technical review of IA & certify before release
  • Conduct code review & review of test results
  • Tracking the issues to closure
  • Onsite-offshore coordination in the capacity of Onsite Coordinator
  • Interact with Senior Business Analysts at client site and gather requirements for various enhancements and cascade the same to offshore.
  • Quarterly release planning
  • Tracking and monitoring of all phases of enhancements
  • Presenting various bug fixes and enhancement releases to all stakeholders including clients in Code Move meetings and get the buy-in from all stakeholders
  • SIT & UAT coordination
  • Build and deployment verification and support
Navisys is an insurance product used by AIG SunAmerica to process and administrate all their contracts. The Navisys system consists of two modules Front Office and Home Office. Front Office is the Policy administration module and HomeOffice is an integrated suite of several applications namely Product Setup, Agent and Account Management that are used by administrators for Setting up new insurance products with all features, setting up agents and commissions and setting up funds. The scope of the work involves building new enhancements and production support. The enhancement cycle includes gathering client requirements and brainstorming the same with lead business analysts at client site and providing efficient business solutions.
  1. Project
/ Misys Pharmacy (At Misys Hospital Systems, Bangalore)
Client / Florida Hospital in Orlando, USA
Duration / Feb’01 – Aug’02
Team Size / 8
Role / Developer
Environment / PowerBuilder 8.0, Oracle 7.3
Responsibilities / Primary responsibilities include but not limited to the following:
  • Root Cause Analysis
  • Fixing the issues within agreed SLAs based on Severity
  • Unit Testing the code
  • SIT and UAT support
  • Tracking issues to closure

Overview / Misys Pharmacy is a solution for medication management. Based on patient care, this system supports delivery of patient-specific medications to nursing unit. It is a combination of two sub systems namely Inpatient Pharmacy (IPP) and Outpatient Pharmacy (OPP). This application has sub modules that take care of Admit, Discharge and payment functionalities.
  1. Project
/ Order Entry (At DeDuCo Software Systems India Pvt. Ltd, Bangalore)
Client / Nestlé, Belgium
Duration / Aug’00 – Jan’01
Team Size / 6
Role / Developer
Environment / PB 6.5, Sybase SQL Anywhere 5.5
Responsibilities / Primary responsibilities include but not limited to the following:
  • Getting involved in requirement analysis
  • Getting involved in prototype designing
  • Developing the module as per design document.
  • Performing unit testing and IUT
  • Delivering the code following all release management procedures.

Overview / Order Entryis a sub module of SF+ (Sales Force +) product. It facilitates sales representatives to place an order from the customers during their visit. This module includes order overview, order detail and order summary. It provides a quick reference to the representatives in obtaining the statistics about the total number of orders that they procured from customers during certain period. During the End of Day procedure (EOD), order details are stored in the corresponding history tables.
  1. Project
/ Visit (At DeDuCo Software Systems India Pvt. Ltd, Bangalore)
Client / Nestlé, Belgium
Duration / Nov’99 – Jul’00
Team Size / 6
Role / Developer
Environment / PB 6.5, Sybase SQL Anywhere 5.5
Responsibilities / Primary responsibilities include but not limited to the following:
  • Getting involved in requirement analysis
  • Getting involved in prototype designing
  • Developing the module as per design document.
  • Performing unit testing and IUT
  • Delivering the code following all release management procedures.

Overview / Visitis a sub module of SF+ (Sales Force +) product. Sales representatives visit their customers according to their schedule. During their visit to the customers they do different activities like kilometer registration, price registration, sales actions, order entry and action to be done during next visit for a customer. After end of the visit,visit report is prepared by the representative and is sent to the central person. During End of Day procedure (EOD), visit actions are stored in the history table.

TECHNICAL COMPETENCIES

GUI: PowerBuilder 7.3, PFC, Developer 2000

Database: Oracle 9i, Sybase SQL Anywhere

Languages: C, C++

Operating Systems:Windows 98/ 2000/ XP, Sun Solaris

Other Tools: Microsoft Project, PVCS Version Manager, VSS, SVN

EDUCATION

Master of Computer Applications - 1999

Jamal Mohammed College, Trichy, Tamil Nadu.

Aggregate Percentage: 73.4%

Bachelor of Science (Computer Science) - 1996

Bishop Heber College, Trichy, Tamil Nadu.

Aggregate Percentage: 76.5%

Higher Secondary Education - 1993

GHSS, Lalgudi, Trichy DT, Tamil Nadu.

Aggregate Percentage: 82.25%

SSLC- 1991

GHSS, Lalgudi, Trichy DT, Tamil Nadu.

Aggregate Percentage: 89%

AWARDS

  • GEM (Going Extra Mile)– Polaris Financial Technology Ltd.
  • SPOT EXCELLENCE– Polaris Financial Technology Ltd.
  • KONARK– Polaris Financial Technology Ltd.
  • STAR OF THE MONTH– Awarded by the client AIGSS (while working at Polaris Financial Technology Ltd.)

CERTIFICATIONS

  • Certified ScrumMaster® (CSM)
  • Certified in ITIL® V3-2011 Foundation in IT Service Management

PERSONAL PROFILE

Date of Birth:May 29th, 1976

Passport No.:H4943416

References:Will be furnished on request.

Resume of Subramanian G.Page 1