Family Action Lambeth Perinatal Support Service –

be part of a service that is changing lives in your community

Did you know?

One in six women is known to be affected by mental distress during pregnancy or following childbirth. These mental health issues, if not dealt with, can affect the relationship between mother and child and impact on a child’s long-term development*.

*‘Out of the blue? - Motherhood and Depression’, Mind 2006

What is the Perinatal Support Service

Perinatal means around the birth, we work with families from before the baby is born to one year the birth after depending on need.

We offer early low intensity intervention for those with low level (mild to moderate) mental health issues or who are at risk of developing mental health issues in the perinatal period. We work closely with and get referrals from health visitors, GPs, midwives, children centres and existing perinatal teams.

The service is led by a professional coordinator with social care or early years background, a support outreach worker and an administrative worker. The service runs with support provided by a team of volunteer befrienders.

Why we need you!

Maternal depression can turn into a lifelong illness if not dealt with and it is proven to increase risks to the unborn child and the safe development of the new baby. Supporting the mother (and father, as well as other family members where possible) and the developing infant through this period is recognised to be a key time for intervention in order to mitigate the negative outcomes.

People that have used our service have told us that they often find it easier talking to volunteer befrienders as they aren’t ‘professionals’ - they are just people who listen and want to help. They value having support from someone who lives in their local community and/or may have experienced similar difficulties themselves.

What will I have to do?

As a volunteer befriender you will have the opportunity to:

  • Offer parents regular emotional support to reduce social isolation and to help mum/dad be more emotionally available for their baby and other family members
  • Observe how mum/dad respond to the baby and offer guidance on how they can better relate their baby
  • Help mum/dad take the baby and other children outside of the home so they can access services they need - i.e. health services, shops, parks and children’s centres
  • Give the mum/dad support with issues which concern them, for example by signposting to organisations that can help with benefits and housing

Personal Qualities/Skills Required:

  • Someone who has experienced pregnancy and childbirth, and/or is able to empathise with the needs of families during the perinatal period
  • Non-judgmental and accepting of difference
  • Friendly and reliable
  • Demonstrates good listening skills

What’s in it for you?

  • Being part of a team and becoming a part of Family Action, the largest National Family Charity established in 1869
  • The opportunity to be part of a proven and effective service supporting families during the perinatal period
  • You will receive a comprehensive 6-week training
  • Support and guidance from project coordinator including 1-1 and group supervision
  • Regular training and development opportunities
  • The opportunity to be involved in group work, gaining further skills and knowledge
  • The opportunity to build a portfolio of your training, skills, experience and qualities
  • Opportunity to improve future employment prospects
  • Many of our befrienders report increased confidence, self esteem and improved employment opportunities through their experience of working in the service
  • You will have the opportunity to make a difference to the live of people in your community

Time commitment:

Volunteer Befrienders need to be able to commit to the Perinatal Support Service for 1 year, offering weekly support with a minimum commitment of 3 hours per week.

Volunteers will be expected to meet with their befriendee between the hours of 9am -6pm (i.e., during working hours).

What its like to be a volunteer?

Sarah, a volunteer befriender, said: “Lisa and I now do so many things together. I see her on a weekly basis, sometimes twice a week depending on what she needs. Every time I do something for her and see her smile I feel so good. Lisa told me that before she met me she was continuously worried and depressed. Now that she has me she sleeps better, knowing she is not alone. This has made all my efforts worthwhile! Through volunteering I have become more confident as I have visited lots of different places and met lots of people. I am a better listener and have learnt how to manage my time. It has also made me aware of some skills I never thought I had. I feel strong and not worried about saying what I think is right.”

You can also hear other stories about being a volunteer befriender on our YouTube page

Or to find out more about our service:

Ready to sign-up or need more information?

For more information or to help you with your application,

please contact us on 020 3815 3749 or

FAMILY ACTION

SAFEGUARDING CHILDREN POLICY

1. POLICY STATEMENT

Family Action recognises the importance of its support services to families, children, young people and adults and its particular responsibilities to safeguard and promote the welfare of those who are vulnerable or at risk.

This requires us to:

  • Listen to, value, encourage and support those we work with
  • Provide clear internal procedures for identifying and dealing with concerns about possible abuse, and ensure their implementation
  • Provide effective management for staff students and volunteers through supervision , support and training
  • Adopt a code of conduct for staff
  • Include continuous risk assessment within our work with families
  • Recruit Safely, ensuring all necessary checks are made
  • Share information about child protection and good practice with children, parents, staff, students and volunteers
  • Develop and maintain effective information sharing with statutory services and other agencies, involve children and parents as appropriate
  • Work collaboratively with local safeguarding children’s boards

This policy applies to all trustees, staff, students and volunteers. Any allegation or concern about abuse must be responded to. Safeguarding and promoting the welfare of children is everybody’s business although our individual roles in the process may be different.

All work undertaken by Family Action will be subject to continuous risk assessment and comply with Family Action’s Risk Policy and Procedures.

All services will have a designated person, usually but not always the manager, with particular knowledge and experience of child protection. Any concern for the welfare of a child must be discussed with the line manager and/or the designated person, without delay and further action taken as necessary. Seeappendix 3

Family Action believes that the welfare of children is paramount and that ALL children have the right to protection from abuse, regardless of their age, culture, disability, gender, racial origin, language, religious belief or sexual orientation.

A child for the purposes of this policy, as defined by the Children Acts 1989 & 2004, is anyone who has not yet reached their 18th birthday.

Family Action staff, students and volunteers will follow their Local Safeguarding Children’s Board Procedures which take precedence over Family Actions Safeguarding Children’s Procedures, if there are any significant differences.

Every effort will be made to ensure that staff, students and volunteers recruited to work for Family Action are suitable to do so. Those who are responsible for appointing staff will be trained in safe recruitment practices. All references will be robustly scrutinized and other checks sought at the appropriate level e.g. CRB, ISA, POVA etc

Family Action is committed to training all staff, students and volunteers in this policy and procedures and code of behaviour, as part of the induction process. It requires all those working with children and young people to address safeguarding within the Social Care Induction Programme, and to undertake Safeguarding Children Foundation Training within their probationary period. In addition they will be required to undertake either refresher training or more advanced training (as appropriate) bi- annually thereafter.

This policy will be reviewed annually by the Safeguarding Development Manager

2. THE LEGAL AND PROCEDURAL FRAMEWORK FOR SAFEGUARDING CHILDREN

All of the following provide the legal and procedural framework for safeguarding children and young people.

The Children Act 1989

The United Nations Convention on the Rights of the Child (ratified by UK Gov.1991)

The Human Right’s Act 1998

The Protection of Children Act 1999

Every Child Matters 2003

The Sexual Offences Act 2003

What to do if you’re worried about a child. DOH 2003

The Children Act 2004

National Service Framework for Children,

Young People & Maternity Services 2004

Common Assessment Framework for Children and Young People 2005

Working Together to Safeguard Children 2006

For further information see appendix 1

3. FAMILY ACTION’S ACCOUNTABILITIES FRAMEWORK

Safeguarding is the responsibility of us all. When dealing with the concerns discussed in this policy the lines of accountability for responding appropriately apply to all staff, students and volunteers. Appendix 2 provides an accountabilities framework for operations staff.

Staff, students and volunteers are expected to consult their line manager/supervisor when they have any concerns for the welfare of a child and to discuss any issue openly within supervision. These managers will consult with their operational/ regional managers or heads of departments in supervision and/or when necessary.

If a staff member has concerns about the attitudes and /or behaviours of a Family Action colleague or volunteer, they have a duty to comply with Family Action’s Whistle Blowing policy and procedures.

It is the responsibility of managers within each region to identify any differences between this policy and procedures and that of their Local Children’s Safeguarding Board (which will take precedence) and to ensure all staff, students and volunteers are fully aware and informed of them.

4. LINKS TO OTHER FAMILY ACTION POLICIES

All staff involved with safeguarding and child protection work, need to bear in mind the other organisational policies which support their work and provide guidance:

  • Social care induction
  • Equal opportunities and diversity
  • Supervision
  • Whistle Blowing
  • Sharing information and confidentiality
  • Protection of vulnerable adults (POVA)
  • Codes of conduct
  • Lone working
  • Health and safety
  • Complaints
  • Internal communications strategy

Volunteer Application Form

CONFIDENTIAL TO FAMILY ACTION

Please complete and return this form to:

Or send to:

Emma Newton

Perinatal Support Coordinator

Larkhall Children’s Centre

SmedleyStreet Stockwell

SW4 6PH

Name
Address
Postcode / Address for correspondence (if different)
E-mail Address
Phone / Daytime / Evening
Mobile
Volunteering role applied for: LambethPerinatal Volunteer Befriender
Where did you hear about this Family Action volunteering opportunity?
Do you have any access requirements? (e.g. large print, wheelchair access)
Do you speak any languages apart from English (please list)?
Are you normallyavailable in the:
Due to the nature of the service, please note that priority will be given to applicants with availability during the day (9-6pm) between Monday and Friday / Daytime  / Evening 
Are you able to commit to the service for 3 hours a week for up to a year?
Yes  No 
Please list days / time available:
We do have other opportunities to be involved in the project, if you have less time or have a special interest (e.g., running fortnight groups, administration, networking…) let us know about it here:
If successful, please tell us when you are usually available for interview: / Day(s) / Time
Tell us about you…
Please write down what you feel you can offer the project.
  • Skills or interests you could use as a volunteer (e.g., sign language, sports, arts and crafts, interpreting, baby-massage, cooking, networking, typing, swimming, languages, etc).
  • Experience – What relevant work you have done? (paid or voluntary)
  • Qualifications/training
Do you have any formal qualifications, e.g. teaching, or any prior training that would support you in this role?
  • Is there anything else you would like to tell us?

Special support needs
Are there any tasks or activities you would like to avoid for health reasons when volunteering?
Have you any illness, or do you take any medication, that we should be aware of, e.g. for epilepsy or asthma (We ask this question to ensure we know about any support needs you may have when you start volunteering with us and to ensure your safety)
Do you have any allergies?If yes, please list below
If you feel you need any special support to become a volunteer please tell us about it here.

Criminal Records (Rehabilitation of Offenders Act 1974)

We need to ask you about any unspent convictions as part of our duty of care. A criminal conviction will not necessarily prevent you from becoming a volunteer; the decision will depend on the type of offence and its relevance to the volunteering role. Some roles will also require full criminal record checks.

If you do have any unspent convictions please include details in a sealed envelope. If you would like to discuss any convictions you may have, please contact the person named in the covering letter. All information will be dealt with according to Family Action’s Confidentiality Policy.

References

We need to write to two different people who have known you for at least 2 yearswho can tell us whether they think you would be a suitable volunteer for this project.

Here is a list of people you could ask:

  • Employer
/
  • Religious Leader

  • Doctor/Health Professional
/
  • Landlady/Landlord

  • Teacher/Lecturer/Tutor
/
  • Accountant/Lawyer

  • Social/Community Worker
/
  • Voluntary Agency - Line Manager

If you cannot think of anyone please contact us so we can help you.

1) Name:
How do you know this person?
How long for?
Address
Postcode
Email address:
Daytime telephone number: / 2) Name:
How do you know this person?
How long for?
Address
Postcode
Email address:
Daytime telephone number:

Please tell us who to contact for your references:

Please note: we will not contact these people until after your interview.

Keeping your details confidential

We need to keep the information you give us in this form. We will not share the information with anyone else without getting your permission first.

By ticking this box you are giving us permission to store this information on file, and on computer □

I confirm that I have completed this application form truthfully:

Signed______Date

If you have any difficulties completing this application form, please contact:

Elaine Bell on 020 3815 3749 or email at

If you would like to find out more about Family Action please log onto our website or give us a call. Once we have received your form, we will contact to you to invite you to attend a volunteer interview.

Equal Opportunities Monitoring Information

Family Action positively welcomes employment applications from all sections of the community and is committed to being an equal opportunities organisation.

We ask you to provide us with as much of this information as you feel comfortable giving. The categories used have been selected because they conform with information gathered in the 2001 census and therefore enable us to compare the mix of applicants for jobs with local populations.

The information provided below will be separated from your application before short listing and will be used for monitoring purposes only. It will not influence the selection process.

First name (s)
Surname or family name
Volunteer Position applied for
Date of birth (DD/MM/YYYY)
Age Group
16-24 / 25-34 / 35-44 / 45-54 / 55-64 / 65 + / Do not wish to state
Gender / Do you have a disability?
Male / Female / Do not wish to state / Yes / No / Do not wish to state
Please specify if you wish
What is your ethnic group?
White
British / Irish / Any other white background
Please specify
Mixed
White & Black Caribbean / White & Black African / White & Asian / Any other mixed background
Please specify
Asian or Asian British
Indian / Pakistani / Bangladeshi / Any other Asian background
Please specify
Black or Black British
Caribbean / African / Any other Black background
Please specify
Chinese
Chinese
Other Ethnic Group
Please specify / Do not wish to state
What is your religion or belief?
None / Buddhist / Christian / Hindu / Jewish
Muslim / Sikh / Any other religion or belief Please specify
Do not wish state
Sexual Orientation
Bisexual / Heterosexual / Lesbian/gay / Do not wish to state

Emergency Contact Details

Name / Date of Birth
Type of volunteering you are applying to do: / Today’s date:

Please give us the details of two people we could contact in an emergency:

1) Name:
Address:
Relationship:
Daytime contact number:
Evening contact number:
Mobile: / 2)Name:
Address:
Relationship:
Daytime contact number:
Evening contact number:
Mobile:

Signed ………………………………………… Date ……………………………

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