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Role Description

Faculty/Service:Vice Chancellor’s Office

Job Title:Information Governance Rights Coordinator

Grade:5

Category: Support

Job Purpose: The University is working towards its General Data Protection Regulations (GDPR) requirements. In order to meet these requirements the University needs additional resource to review and document the usage of all personal data.

Methodical investigation, analysis, review and documentation of structured andunstructured information assets for the purpose of understanding the processing of personal data across the University in terms of business functions and processes, understanding the information used and the data on which the information is based.

Responsible to:Records and Information Manager

  1. Key Responsibilities:
  • Assist in a project to identify and review systems/applications used for processing personal data both internally and externally including current and legacy systems
  • Asist in the analysis of personal data to define ‘types’ and legal basis for processing data.
  • Assist in the development and maintainance of the Universtiy Information Asset Register
  • Assist in documentingsystem data flow and processes to aid in data protection compliance
  • Assist in gap analysis of current controls around Information Assets and support the Information Asset owners in ensuring compliance.
  • Support the University Records and Information Manager in delivering ongoing compliance with current Information rights legislation, including coordinating responses to requests made under the Freedom of Information Act 2000 and subject access requests under Data Protection Act 1998.
  • The preparation of draft reports, briefing notes, forms and correspondence for the GDPR Project on relevant matters and liaising with Services, Faculties or external organisations.
  • Review current information shaing arrangements.agreements with external organisations.
  • Deliver tasks within required timescales to agreed service standards
  1. Generic Responsibilities:
  • Deliver excellent customer service and provide a welcoming, efficient, helpful and informative service to all customers, including support for forward facing, virtual, frontline and distributed services
  • Use and help to develop the service knowledge base to answer and refer customer enquires in a timely, accurate and consistent way
  • Escalate any complex queries / cases to relevant authority within the Project Team
  • Work co-operatively and maintain effective relationships with others, internally and externally to the University, as appropriate to own area of responsibility.
  • Demonstrate a flexible attitude to change which will support the University in meeting existing and future needs.
  • Act corporately, promoting the ‘One University’ principle and promoting the GDPR Project within and outside the University where appropriate.
  • Undertake other responsibilities as required.

Post holders are expected to adhere to the Department’s Health and Safety Guidelines in carrying out their work.

Person Specification

School/Service: Vice Chancellor’s Office

Job Title: Information Governance Rights Coordinator

Grade: 5

E/D
1. / Specific Knowledge
Excellent knowledge and experience of analytical techniques, business process concepts and methodologies / E
Knowledge of Data Protection Act / D
Knowledge of Freedom of Information Act / D
2. / Skills and Abilities
Ability to work as an effective team member, in supporting the University Strategy and other activities for the benefit of own area of responsibility and the University as a whole. / E
A positive, inclusive and collegial approach and the ability to inspire and motivate others, where relevant. / E
Ability to effectively plan and organise resources. / E
Ability to maintain good working relationships with colleagues across the Service and University and with external stakeholders where relevant. / E
Ability to plan and prioritise own defined work activities, responding to manager’s or work unit requirements, in addition to own responsibilities. / D
3. / Experience of:
Some experience of working with relevant processes, systems and procedures. / E
Experience of receiving and responding to enquiries from/to customers. / E
Analysing and resolving problems and making decisions that are complex and will have medium to long term consequences / D
4. / Education/Training
Degree

Legend:

E = Essential

D = Desirable