Elizabeth Tadrosse
2120 Breezeway Drive Unit 113
Raleigh NC 27614

(919)578-0321

Experienced IT professional with a primary focus in IT Security seeking further challenges in Network Security and Information Security. This includes Professional Services Consultant, Vulnerability Assessment Consultant, IT Security Analyst, Intrusion Monitoring,InfoSec and Penetration Testing.

WORK EXPERIENCE

Cisco Systems, RTP, NC November 2015 – August 2016

Security Analyst

  • Analyze and respond to security events and incidents generated by SourceFire and Cisco IDS
    on customer networks.
  • Investigate security events using Solera and Kibana 4.
  • Escalate incidents and act as a Security Incident Response Team Lead when necessary.
  • Document actions in cases to effectively communicate information internally and to theclient.
  • Mentored and trained interns.

F5 Networks, Raleigh NC/RemoteMay 2015 – July 2015

Consultant

  • Attend and participate in LTM technical training.
  • Performed consulting project activities: LTM design, implementation, and testing.
  • Travel to customer site &/or remote LTM installs.

Non-Profit/Ipas, Chapel Hill, NCJune 2014– May 2015

Senior Advisor III/Network Engineering (Security Focused)

  • Understand & maintain a thorough understanding of Local Area Networking (LAN) & Wide

Area Networking (WAN) infrastructure.

  • Responsible for maintaining licensing, analyzing, designing, installing, configuring, maintaining,

&/or repairing of network infrastructure & application components with trusted partners on:

-Cisco Unity

-Cisco Call Manager

-Cisco Switch 3750 & 3850

-Cisco ASA 5505 & ASA 5525

-Riverbed SSL optimization

-Splunk

-SolarWinds

  • Attend industry security event/conference to keep well-informed of new security technologies

and products to maintain knowledge for network security and information security.

  • Installed & configured Palo Alto device as a demo to learn new security technologies. (PA 500)
  • Lead Point of Contact to assist partner with safeguarding the enterprise infrastructure and

Information across HQ & Country offices by penetration testing, security assessment, and

setup of Intrusion Detection System (IDS).

  • Using industry best practices, discovered major technical gaps and challenges in complex
    global environment; Put a corrective plan in place and executed to the plan resulting in a
    95% improvement in network stability per monthly KPI’s.
  • Monitor and troubleshoot incoming alerts from IDS.
  • Attend all scheduled maintenance windows for network maintenance and troubleshooting.
  • Collect and consolidate network device details at HQ, country offices and main data center.
  • Research, communicate and provide action plan based on Cisco PSIRT to prevent network

vulnerability for Cisco ASA & Cisco IOS devices.

Elizabeth Tadrosse / Page 2

Cisco Systems, RTP, NCJuly 2012 – May 2014

Network Consulting Engineer – Security (World Wide Security Practice)

  • Develop solid knowledge as a Network Security Infrastructure specialist in
    Cisco Security Products which included ASA, IPS/IDS, ACS along with core IP routing, and
    switching.
  • Communicate Cisco Software Security Alert Report Advisories (PSIRT) for ASA to customers
    to prevent vulnerabilities on thenetwork.
  • Product Security Incident Response Team (PSIRT) mitigation planning.
  • Code recommendation on Cisco Security Products specifically ASA & IPS.
  • Review of customers ASA Syslog.
  • Build recreates from customer configuration to test recommended code for
    upgrade/migration, pre-deployment.
  • Build content to present Knowledge Transfer (KT) Sessions on Cisco ASA Code Feature Set,
    IPS Signature, CX module and NAT64 via WebEx or onsite.
  • Perform wireless LAN site survey using Air Magnet on Cisco Access Point (AP).
  • Rack, stack, cable, and config Cisco UCS in data centers.
  • Attend Quarterly Business Review (QBR) meetings.
  • Complete all projects and assignments on time to meet customer and team requirements.
  • Achieve customer billable utilization metrics, including accepting assignmentsrequiring
    travel throughout the Americas.
  • Attend and participate in technical and professional training (in-person, virtually and through self-study).
  • Complete assignments with a high degree of client and customer satisfaction.

The Select Group/Itron, Raleigh, NCJune 2012 – July 2012

Sustaining Network Engineer

  • Identified, analyzed and documented defects, questionable behavior, errors, and inconsistencies

with application functionality, output, online screens and content.

  • Worked with software development engineers in product design, code reviews, walkthroughs
    and product lifecycle inspections.
  • Investigated application problems and resolve to the customer’s satisfaction.
  • Responded to inquiries from technical support regarding functions and operation
    of software applications.
  • Reported test results and analysis.
  • Installed and administered Oracle database and SQL Server.

Credit Suisse, RTP, NCMay 2010 – May 2012

Lead IT Support Specialist

  • Primary role was to ensure privacy and data security and strict adherence to all Credit Suisse InfoSec policies.
  • An integral part of starting the new Global Support Center for Credit Suisse, strictly structured on ITILv3 best IT Management Practice/Service Management.
  • Authoring articles and documentation for the new Credit Suisse IT/Engineering knowledge base.
  • Ensure IT Security and Business Continuity.
  • Designed and implemented processes and procedures for the Global Support Center.
  • Authored and designed training materials for new hires.
  • Responsible for training new hires.
  • Troubleshoot Directory Services related issues (AD, LDAP, NIS and/or Novell Netware v4)
  • Administrated of VMware Server Console and VMware Virtual infrastructure client
  • Adherence to IT Security password policies including three layers of identification, proper password reset and employee retrieval, and proper password security requirements.
  • Identified and training Credit Suisse employees on access requests to applications, data, and network attached storage and shared drives.
  • Identified Incidents relating to Social Engineering, Phishing attempts, and breaches in data security.

Elizabeth Tadrosse / Page 3
  • Required quarterly IT Security and Business Continuity Training.

Experience in wide-ranging including the following areas of support: PC, Windows operating systems, Windows applications, Active directory, File Shares, RSA tokens, Breakglass accounts, VOIP and experience with a myriad of web-based and application-based tools.

K3 Enterprises, Fayetteville, NC July 2009 – September 2009

Technical Specialist III

  • Provided technical support CONUS and OCONUS for K3 Enterprises under the Army’s Human Terrain System (HTS) Program.
  • Installed, configured, and maintained network operating systems.

Identified and assessed network performance for hardware/software application and utilization.

  • Responsible for handling all paperwork and training for completion of processing through the US Army Corps of Engineers (USACE) Deployment Center (UDC) for OCONUS deployment
  • Setup for Microsoft Certified Partnership Certification company-wide.
  • Trained and aided team members on daily IT related tasks.
  • Created, deleted, modified and assigned permissions to user accounts in Active Directory, SharePoint and admin utility tools.
  • Management of VMware Server Console and VMware Virtual infrastructure client.
  • Responsible for internal technical support which includes: diagnosing, resolving, maintaining and updating trouble tickets.
  • Designed ITILv3 Certification process for K3 Enterprise.
  • Managed and implemented ITILv3 processes company-wide.
  • Maintained password policy and access control.
  • Planned, installed, monitored, and tested internal cable plants to ensure that the end customer's network performs according to specifications and demonstrates knowledge of imaging hardware, software, and systems integration.
  • Oversaw daily network operations, configurations, resource utilization and perform systems capacity planning/analysis.
  • Assisted in planning and conversion for new hardware and software products.
  • Trained on ArcGIS and TiGR for theend user support.
  • Provided technical capability for the implementation of physical and logical communication and network solutions.

Sony Ericsson, Inc., Research Triangle Park May 2006 – September 2006/June 2008 – July 2009

Lead Field Support Technician

  • Provided frontline and high-level technical desktop support to internal clients.
  • Identified, diagnosed and resolved hardware, software, printer, applications and remote access issues
  • Performed root cause analysis in order to diagnose and resolve issues related to all computer needs
  • Managed end user accounts using Active Directory.
  • Administered RSA and policy access to assign RSA token to end users.
  • Managed and maintained Microsoft Windows Server 2003 Environment training at New Horizons Computer Learning Center
  • Ensured PCs meet SEMC standards and security policy when configuring computers for rollout to new or existing users onsite and off site.
  • Performed configuration and support of VMware Server Console and Virtual PC
  • Updated trouble tickets and hardware configuration tickets through Infa and requests via e-mail.
  • Backed up data using Bart PE.
  • Documentation of process and procedures.
  • Scheduled and met with users for deployments both on-site as well as through remote locations.
  • Traveled to manage new site startup, which included network configuration, Cisco VOIP patching / configuring, and desk side support duty.

Elizabeth Tadrosse / Page 4

University of North Carolina at Chapel Hill, Chapel Hill, NC November 2007 – June 2008

Tech Support Analyst

  • Provided technical support to the following: IBM/CCI hardware, Microsoft Windows operating systems, Microsoft Office Professional, various E-mail clients, Internet browsers, networking, and campus IT services.
  • Diagnosed and resolved customer problems.
  • DocumentedStandard Operating Procedures.

North Carolina Department of Transportation, Raleigh, NC September 2006 – November 2007

Operations IT Analyst

  • Netscape email/calendar administration.
  • Active Directory administration.
  • Coordinated ticket distribution for various IT groups using HEAT ticketing system.
  • DHCP administration.
  • Monitored server systems and notified appropriate IT groups on system status changes.
  • Web portal and user access control.
  • Trend Micro Anti-Virus administration.
  • Designed flowcharts for process and procedure documentation.
  • Assisted with OS Patching on servers for scheduled maintenance with adherence to IT security policies.
  • Assisted backup support team with media transport to remote sites for disaster recovery and business continuity
  • Lead Administrator of North Carolina Identity Management Service (NCID).
  • CommVault Galaxy administration.
  • Managed project teams to improve help desk functionality by implementing ITILv3 processes.
  • Created operations manual for NCID rollout which included: processes, procedures and flow charts for the operations and help desk groups.
  • Ensure daily, weekly, and monthly tasks are accomplished for Tier 1 and Tier 2.

Tech Resource Group, Raleigh, NC September 2005 – May 2006

Help Desk Analyst

US Networks, Morrisville, NC April 2005 – September 2005

Help Desk Associate

Charles River Laboratories, Raleigh, NC May 2002 – June 2005

Records Management Specialist

TECHNICAL TRAINING AND CERTIFICATIONS

Current certification: CCIE Security Written, CompTIA A+, CCNA, ITILv3 & Information Security Foundation based on ISO/IEC 27002

New Horizons Computer Learning Centers, Durham, NC

Certifications upon completion: CompTIA Network+, CompTIA Security+, MCTS: Windows 7 Configuration and

MCTS: Windows Server 2008 Network Infrastructure

EDUCATION

ECPI, Raleigh, NC

Associates of Applied Science
Computer Electronics Technology with a Major in Computer Networking Technology