Focalpoint RelayTM e-Status
Used in conjunction with DAR/PAR and Focalpoint RelayTM Response Capture
OVERVIEW
This document explains the setup and combined use of 3 separate applications to track unused e-tickets in Apollo:
- Daily Activity Report (DAR) / Period Activity Report (PAR)
- Focalpoint RelayTM Response Capture
- Relay e-Status
The DAR/PAR will put your daily/weekly e-ticket numbers on your Apollo screen. Focalpoint RelayTM Response Capture will transfer this information into a text file. Relay E-Status will then take the e-ticket numbers from the text file, and check in Apollo to see if they have been used. This entire process should take you less than an hour to set up the first time.
Note: If you do not have the e-Status icon on your Relay tool bar, you will need to make sure you are currently running Relay version 3.1, or higher:
- In Focalpoint, click on the Companions menu,
- Click Relay
- Click the Help menu
- Click About
If you are on a lower version, you may order Relay V3.1 thru Apollo by typing TD*AM, and requesting item number T9718.
If you are already on Relay 3.1, or higher, and only need the e-Status software, it can be downloaded from the Web Based Help web site at and selecting the link in the “What’s New” section.
BORROWING OUR DEFAULT DAR/PAR REPORTS
You first need to borrow our default customized DAR and PAR into a work area, then validate them for use. (You must be a secondary authorizer to do this.) This need only be done one time.
- Borrow default reports
To borrow our default DAR, (number 10) to DAR work area 2, type the following:
RPFB/DDF10/DWK02 (enter)
To borrow our default PAR, (number 04) to PAR work area 2, type the following:
RPFB/PDF04/PWK02 (enter)
Response from Apollo on both of these entries should be RECORD BORROWED.
- Validate reports in Apollo to use them.
For DARRPFV/DWK02/DAR10 (enter)
(The DAR number you assign can be any two digit number but we will use 10 in our example.)
For PARRPFV/PWK02/PAR10 (enter)
(The PAR number you assign can be any two digit number but we will use 10 in our example.)
Response from Apollo should be RECORD VALIDATED OK.
STEP 1 – DAR/PAR REPORT
Whether your office should run a daily DAR (Daily Activity Report) or a weekly PAR (Period Activity Report) depends upon the volume of tickets you issue each year. We suggest you try running weekly PAR reports so that you have fewer files to manage. You will be prompted if your report file is too large for Notepad to handle, so you may need to revert to (smaller) daily reports.
DAR/PAR QUERY
- Type HMPR/ (enter) to obtain the report request screen
- Enter the requested date or date range
- Place an X beside Daily for a DAR or beside Period for a PAR.
- Type in your customized DAR/PAR layout number (in our example: 10).
- Place an X beside Search/Sort and then enter
HMPR/ DAR REPORT REQUEST SCREEN ¤HELP
DATE OR DATE RANGE ·08APR01-·14APR01 DAILY ·..
LNIATA ·...... PERIOD ·X
LONG LAYOUT ·. SUMMARY ·.
YOUR LAYOUT /NBR/ ·10 BRANCH PSEUDO ·....
WIDE LAYOUT ·. PAGE SELECT ·...-·...
SEARCH/SORT ·X
SEARCH/SORT SCREEN
- Type 15 (for transaction type) where it states SEARCH FOR ITEMS WHERE ITEM NBR
- Type T (for all electronic tickets and exchanges) where it states IS EQUAL TO
- Enter
HMPR/ SEARCH AND/OR SORT REQUEST SCREEN ¤HELP
ENTER ITEM NBRS FROM THIS LIST: *ITEM 6 SORT ONLY*
1.TICKET NBR 6.ISSUE DATE 11.HOME PSEUDO
2.ATB-STOCK NBR 7.FOP TYPE S/CC 12.HOST PSEUDO
3.AIRLINE NBR 8.FOP CODE AX/ETC 13.STP/OSDP PSEUDO
4.INVOICE NBR 9.CUST ID C- 14.AGENT SINE
5.PASSENGER NAME 10.CUST NBR T- 15.TRANSACTION TYPE
SEARCH FOR ITEMS WHERE ITEM NBR ·15 IS EQUAL TO ·T......
ALSO EQUAL TO ·...... ALSO IS EQUAL TO ·......
SORT BY ITEM NBR ·.. THEN BY ITEM NBR ·.. SUBTOTALS Y/N ·.
CUSTOMIZED DAR/PAR REPORT
The DAR/PAR report will appear with only e-ticket numbers down the left-hand margin.
INTL TRAVEL CENTE E-TICKET STATUS REPORT PAGE 001
IATA-14515550 08APR 01
0157744215063
0167744215064
0167744215065
0167744215066
0167744215067
0167744215069
0167744215070
0167744215071
0167744215072
0167743106073
STEP 2 – RUN FOCALPOINT RELAYTM RESPONSE CAPTURE
Click on the Companionmenu, then click Relay.
- Click Response Capture. Click Complete Active Display and Text File.
In the example below par08apr01.txt was used to identify the file by date/month/year. (We recommend this type of naming convention so that your files remain in an order that is easy to locate later). Make sure you remember where the file is saved. Suggestion would be to save the file in C:\FP\SWDIR as this is the default location where e-Status will check first.
You will receive the following prompt when Relay Response Capture has saved the text file:
STEP 3 – RUN FOCALPOINT RELAYTM e-STATUS TOOL
When you are ready to check for status of e-ticket records you will use the Relay e-Status tool.
- Click on e-Status on the Relay Toolbar.
- If you have GLOBALWARE click on E-TICKET NUMBERS FROM DATA FILE, otherwise proceed to step 3.
- Type in the file and directory or click on Browse and search for the designated text file.
- Click on Submit.
Relay e-Status will check the ticket numbers in the text file and attempt to check for an e-ticket file. If an e-ticket file is found, e-Status will check the file for OPEN segments.
The following report will be returned. You can search the report by Customer ID: (C- in Apollo), Airline numeric, ticket number, or Traveler Name. You can also print the report or save the report
as a text file.
STEP 4 – SAVE YOUR E-STATUS REPORT
1. Click SAVE
The save as box will appear and show the default report name as EtktOpen.txt. The suggestion is to save this as another name that easily identifies it as an OPEN ticket report.
2. Change file name. We suggest Open08apr01.txt. This would be similar to your DAR/PAR report file name.
3. Click SAVE.
You can then run the new report at a later date to check again for the status of the e–ticket files. Simply follow Step 2 when you wish to run a report against a file.
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