Active Dog Services

Stephen Bartholomew

Active Dog Services

Marosa

Brittens Hill

Paulton

BS39 7PE

07789 967864

01172 440041

My name isStephen Bartholomew and I run Active Dog Services. The services that I offer coverall your dog’s daily needs.

In order to offer the best care for your dog(s) and for legal purposes, please complete the attached registration forms ensuring you read and understand all the terms and conditions.

Some sections may not be/appear relevant, however the more I know about your dog(s) the better placed I'll be to provide the best care possible. Please ask if you are unsure about anything.

Walking service :

If you are interested in my walking service then a trial walk for me to get to know your dog(s) will be required. This will be a 1 hour walk where the dog(s) will meet my dogs, Fern,Lister and Coco, I may need to possibly walk your dog with some of our other four legged friends who come out with us. This trial walk will be paid for on the day. Please see below for prices.

Daycare :

If you are interested in my day-care service then a trial walk for me to get to know your dog(s) will be required. This will be a 1 hour walk where the dog(s) will meet my dogs, Fern, Lister and CocoI may need to possibly walk your dog with some of our other four legged friends who come out with us.

They will also spend time getting used to my home. This trial day will be paid for on the day. Please see below for prices.

Boarding :

Unfortunately we no longer offer a boarding service but can point you in the right direction with contacts we know and trust.

Regardless of the service you are choosing, you can rest assured that your dog(s) will be cared for like one of my own with lots of exercise, games and cuddles. Treats are included (unless you specify otherwise).

Exceptions:

All walks will be carried out by a main walker. When the main walker is unavailable due to holiday or days off a substitute walker will be put into place and this will be under Active Dog Services terms and conditions. No information will be passed to any agent that is deemed unnecessary.

All confirmed bookings are available on line please use this as your check for both bookings and invoicing.

Any columns in the grid appearing in yellow show your dog(s) will be cared for by our appointed agent.

Prices

The following prices are for any 1 week.They do not roll over into the next week or for the odd days of the months added up.

Walking

Day 1 / £10.00
Day 2 / £10.00
Day 3 / £10.00
Day 4 / £10.00
Day 5 / We do not walk on Fridays without Prior arrangement

There is a £5 supplement for weekend walks

Daycare

Day 1 / £15.00
Day 2 / £15.00
Day 3 / £15.00
Day 4 / £15.00
Day 5 / We do not offer care on Fridays without Prior arrangement

There is a £10 supplement for weekend daycare.

  • Please note that picking up and dropping off is included in these prices
  • There will be a separate charge for bank holidays. Please ask for details.
  • Discounts Walking 2 or more dogs £7.50 each per day
  • Discounts Care 2 or more dogs £12.50 each per day

Day care (Y/N)Walking (Y/N)

Clients name…………………………………………………………………..

Address …………………………………………………………………………

…………………………………………………………………………

…………………………………………………………………………

…………………………………………………………………………

Postcode…………………

Email…………………………………………………………………………

Home phone…………………………………………………………………………

Mobile…………………………………………………………………………

Emergency No ………………………………………………………………………

Dates

Start date /time………………………………………………………………………

Dogs name…………………………………………………………………………..

Dogs age………………

Breed…………………………………………………………………………

Gender………..………

NeuteredY / N

The information above is held only by Active Dog Services and will only be used when Active Dog Services are working on your behalf. Active Dog Services will only pass this onto an agent who is working for Active Dog Services whilst working on your behalf. The information will not be used for any other activity and never passed to anyone without your prior consent.

Please sign below

Signed……………………………………………………………………………….

Please note: We do not take un neutered males.

Behavioural Issues

Aggressive* Y / N(to other dogs, people, food aggression etc)

Chase anything*Y / N(eg bikes, joggers, children, livestock, balls – not their own! etc)

Anxieties* Y / N(anything that makes them frightened or anxious eg Separation, loud noises, vehicles, men etc)

Antisocial behaviour*Y / N(jumping, pinching food, excessive barking, destructive etc)

* If Y is answered to any of these questions please give details


General Information

To walk off leadY / Nsignature…………………………………

House trained Y / NLeft aloneY / N

(Short periods)

Travel sicknessY / N

Any other relevant information?

Eg Not allowed on furniture, has favourite toy etc


Feeding arrangements

To save any additional upset to your dog, we ask that you provide their normal food for the duration of the stay.

Feeding times…………………………………………………………………………………

Amount…………………………………………………………………………………

Special diet…………………………………………………………………………………

Allergies…………………………………………………………………………………

Dog treats used…………………………………………………………………………………

Medical details

Vaccination Date…………………………………………………………………………………

(Sight of your dogs vaccination certificate is required – viewed by ADS…………………….)

Last flea Date & product.…………………………………………………………………………

Wormed date & drug name….…………………………………………………………………

Kennel Cough (to have been administered4 weeks prior to arrangement)

Date......

Any operation within the last 6 months? Please give details ......

……………………………………………………………………………………………………………….

……………………………………………………………………………………………………………….

Microchip No …………………………………………………………………………………

Other medication or history


Key Release Form

I authorise Active Dog Services to use my house key(s) during the time they will be caring for my pet(s). This also includes agents working on behalf of ADS.

If Active Dog Services does not keep my keys on file and the key location is beyond a reasonable distance, there will be a charge for each visit of £5 (This is subject to an increase the further away the journey)

Please keep my keys until further notice………………………………………………………..….Client

Or

Please return my keys on a daily basis……………………………………………………………….Client

Key Checks (Client details or key destination)

Name…………………………………………………………………………………………………………….

Address…………………………………………………………………………………………………………….

…………………………………………………………………………………………………………….

…………………………………………………………………………………………………………….

…………………………………………………………………………………………………………….

Postcode…………………………………………………………………………………………………………….

Date keys released to ADS….……………………………………………………………………………………….

Signed Client…………………………………………………………………………………………………………….

Signed ADS…………………………………………………………………………………………………………….

Date keys returned by ADS (if applicable) ………………………………………………………………….

Signed Client…………………………………………………………………………………………………………….

Signed ADS…………………………………………………………………………………………………………….

Terms and Conditions

This contract is made by Active Dog Services (ADS) and

………………………………………………………………………………… (to be referred to as the client)

All information about you, your property and any service provided will be held in strict confidence by ADS and will not be disclosed to any third party.

Pet Care

  1. I (client) authorise ADS to perform day care / walking / boarding or any other service outlined in the attached registration form which shall become part of this contract.
  2. If the pet(s) becomes unwell while under the care of ADS, I authorise the carer designated by ADS to care for my pet(s), to transport my pet(s) to my veterinarian (or one who is available) if this is needed in the pets best interest. I authorise ADS to approve any emergency treatment recommended by the veterinarian and I agree to pay promptly for charges incurred. I release ADS from all liabilities related to transportation, treatment and expense.

Payment

  1. ADS will provide the services required at the price as found on our current price list.
  2. Any change in the agreement from the client must be made within 48 hours of the service. Failure to notify a change within 48 hours may incur a charge.
  3. I/we agree to reimburse ADS for any additional fees for tending emergency or veterinary care as well as expenses incurred for any other unexpected home, food or special requirement.
  4. Walking / day care
  5. If a trial walk / day is required, payment will be on the day.
  6. One off arrangements will be paid on the day
  7. Regular arrangements will be invoiced at the end of the month and payment expected within 4 working days.
  8. If payment is not received at the agreed time, the service will be withdrawn and your place lost.

Liability

  1. Client expressly waives and relinquishes any and all claims against ADS, its employees and associates, except those arising from negligence on the part of ADS.
  2. It is expressly understood and agreed that ADS shall not be made responsible for any damage to the clients' property, or that of others, caused by the clients pet(s) during the period in which they are in its care. I (the client) have advised ADS of other situations that will relieve it of liability for damage.
  3. The client will be liable for the carer's expenses and damage resulting from an animal bite.
  4. The client will be responsible for any expenses as a result of non-declaration of relevant information within the registration forms and will result in the pet(s) being returned to them or to the nominated emergency contact and any services withdrawn. No monies will be refunded.

Further Services

I authorise this contract to be valid approval for future services so as to permit ADS or its agent to enter my premises without additional signed contracts or written authorisation.

I hereby confirm that the details I have provided are correct and I have read, understood and accept Active Dog Services terms and conditions. I also understand that it is my (the client) responsibility to advise of any changes to these details. If this doesn't happen ADS cannot be held responsible for not implementing them.

Client signature ……………………………………………………………

Date ……………………………

Client print name …………………………………………………………………

Signed on behalf of Active Dog Services …………………………………

ADS reserves the right to amend these terms and conditions and when doing so will inform all clients.

Veterinarian Authorisation

(Vets Copy)

To……………………………………………………… Vets

Address………………………………………………………

……………………………………………………...

Postcode…………………

Tel………………………………………………………

Insurers………………………………………………………

Policy number ………..…………………………………………

During my absence, Active Dog Services will be caring for my pet(s) and has my permission to transport them to your surgery for treatment. I authorise you to treat my pet(s) and I will be responsible for payment to you either before my departure or on my return

I understand that Active Dog Services assumes no responsibility for the loss of the pet(s) and is released from all liability related to transportation, treatment and expense.

Please file this form with my records.

Client name………………………………………………………………

Address …………………………………………………………………..

……………………………………………………………………..

……………………………………………………………………..

Postcode………………………………………………………………

Tel……………………………………

Client signature …………………………………….Date……………..

Vet signature ………………………………………..Date……………..

Vet print name ………………………………………

Veterinarian Authorisation

(ADS Copy)

To……………………………………………………… Vets

Address………………………………………………………

……………………………………………………...

Postcode…………………

Tel………………………………………………………

Insurers………………………………………………………

Policy number ………..…………………………………………

During my absence, Active Dog Services will be caring for my pet(s) and has my permission to transport them to your surgery for treatment. I authorise you to treat my pet(s) and I will be responsible for payment to you either before my departure or on my return

I understand that Active Dog Services assumes no responsibility for the loss of the pet(s) and is released from all liability related to transportation, treatment and expense.

Please file this form with my records.

Client name………………………………………………………………

Address…………………………………………………………………..

……………………………………………………………………..

……………………………………………………………………..

Postcode………………………………………………………………

Tel……………………………………

Client signature …………………………………….Date……………..

Vet signature ………………………………………..Date……………..

Vet print name ………………………………………

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