Esmeralda J Quirarte
Experience
Assistant General Manager August 2016 – Present
Planet Fitness San Antonio, Texas
· Provide outstanding customer service to members.
· Work with billing and update account information.
· Provide onsite training for new management and new staff.
· Create staff schedule with budgeted hours.
· Work closely with management for inventory and provide the best gym experience to all members.
Copy coordinator/translator- Spanish production December 2012-September 2016
Clear Channel-Total Traffic + Weather Network San Antonio, Texas
· Input and translate copy for Spanish radio stations across the nation.
· Multi-task and prioritize translations depending on air date.
· Maintain detailed worksheets to show weekly work completion.
· Record Spanish audio for radio stations across the nation.
Compliance coordinator June 2012- December 2012
Clear Channel-Total Traffic + Weather Network San Antonio, Texas
· Communicate with clients to manage, update and maintain agreements.
· Assisting in oversight of terms and regulations of agreements.
· Worked with radio scheduling and traffic departments to ensure accuracy.
Receptionist / Phone room manager June 2011- June 2012
DirectBuy San Antonio, Texas
· Act as the face of the company to greet members.
· Answer high volume of incoming calls, transferring calls and taking messages.
· Manage phone room to maintain the highest level of expectations for members per month.
· Responsible for phone room staffing.
Assistant General Manager August 2009 –June 2011
Planet Fitness San Antonio, Texas
· Provide outstanding customer service to members.
· Work with billing and update account information
· Provide onsite training for new hires, provide the best gym experience to all members and involved in detailed cleaning
On Air Talent/ Receptionist March 2007-September 2007
OPUS Broadcasting San Antonio, Texas
· Provided an on-air personality, for the 3-7 pm drive home show
· Answer Commercial traffic and multi-line phones.
· All clerical duties, such as filing and coping important documents.
Education
South Medford High School Medford, Oregon
Participated in multiple clubs including French and Multi-cultural.
Our Lady of the Lake University San Antonio, Texas
Communications Major.
San Antonio College San Antonio, Texas
RBTV Major