Corporate Services Directorate

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Corporate Services

Civic Centre

Mr Guldeep Singh

/

Lampton Road

Hounslow

TW3 4DN

Your contact

Email contact address

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Your reference number

FOI/EIR reference

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001593

Date

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18 September 2018

Dear Mr Singh,

RE: Your Request for Information (FOI/EIR)

I acknowledge receipt of your FOIrequest by e-mailon13th February 2011. Further information about how we deal with FOIrequests can be found at Further information can also be found at

Your request will be dealt with by Corporate Servicesand we have recorded your request as being aboutPolicies (Corporate Services, Customer Services). Your FOI reference number is 001593.

We are required to respond to FOI requests within 20 working days. You should receive a reply no later than14th March 2011.

If we are unable to give you a full reply by 14th March 2011we will write to you and explain why.

We have a duty to disclose all information unless an exemption applies. There are seven absolute and sixteen qualified exemptions.

Should we decide that an exemption and/or the public interest test applies to the information you have requested, we will inform you of this within the 20 working days and provide you with particulars of the relevant exception and/or our reasons for applying the public interest test and explain why we have drawn this conclusion.

We will advise you of any cost implications, depending on the nature of the request and the time taken to locate and retrieve the information.

If you have not received a response within 20 working days from the date of receipt of your request, or you feel that we have not dealt properly with your request for information, please contact the FOI Review Officer, Corporate Services, Civic Centre, Lampton Road, Hounslow, TW3 4DN or email .

Should you need to contact the department about this matter please quote the above reference number.

Yours sincerely,

Debbie Stroud

Access Hounslow Manager