E-Commerce Requirements Form
Attachment IV
Contractor Name: Click Here
Commodity: Workstation Furniture/ Office Chairs
Web Address: Click Here
Date Completed: Click Here
Required Feature/Function: / Meet Requirements: / Comments:Miscellaneous
- Contractor will not use profiles to transmit seller generated communications
- Prices offered are PPL or less
- If the contractor’s site is unavailable, the Contractor will send an email to notify MSA contracting officer. 9h
- Contractor maintains an online privacy policy. 10b
Security/Site Access
- Commercial Internet browser IE version 6 or Netscape version 5 or greater. 9c
Security/User Access / Select Yes or No /
- Lockout feature not to exceed 5 log-on attempts. 9f
- User information is not publicly posted
- Access to purchasing functionality limited to registered end-users. Attachment B
- Contractor’s website allows items to be blocked from ordering. 9g
Security/Password Setup
- Passwords will not contain MSA specific information. 10i
- Passwords must be at least 8 non-blank characters. 9i
- Passwords must be a combination of letters and numbers with at least one special character within the first seven positions. 9i
- Passwords must not contain personal information. 9i
- Password does not use plain dictionary words in any language. 9i
- New passwords will be forced on end user every 6 months
Security/Password Setup
- User name shall follow the format outlined in section 9g
Required Feature/Function: / Meet Requirements: / Comments:
- Contractor must have a ‘forgot your password’ button. 9i
- Users must obtain a new password if they forgot the current one. 9i
- Passwords are suppressed at log on. 9i
- Users must enter their password each time they logon. 9i
Order Entry/Catalog
- Catalog must display a complete item description. Attachment B
- Unit of issue for each item is displayed. Attachment B
- Graphics are available for most items.
- Contractor’s web site has a search function. Attachment B
Order Entry/Shopping Cart
- Items are added to the shopping cart from the catalog page. Attachment B
- Users may view their cart. Attachment B
- Additions or removals are easy to make. Attachment B
- Contractor verifies all orders over $5k with end-users before it is processed. 6a
Order Entry/Check Out
- Each order is assigned a unique number. Attachment B
- Users can return to their cart from the checkout panel
- Checkout panel allows the End-User to enter their PCard log number. Attachment B
- Panel allows the End-User to add a different deliver to name. Attachment B
- End-Users must enter their credit card information before order submittal. 9m
- If the Contractor stores MSA’s CC, Contractor will limit personnel access to this information. 9c
- Check out panel has a time out feature. 9l.
- Time credit card information will be empty or suppressed when the user exits the checkout panel. 9k
- Site validates credit card number and name prior to allowing the order to be submitted. 9m
- Contractor provides level 3 credit card data capture. 9m
- User received an order confirmation by email within 24 hours. Attachment B
- Contractor notified user of any order or partial order not filled within 5 days. Attachment B
Order Entry/Delivery
- Items ordered were delivered within 3 days/5 days (excluding Friday off). Attachment B
Required Feature/Function: / Meet Requirements: / Comments:
- Order was delivered to the 2355 Stevens Drive warehouse. 15a
- Items shipped FOB destination? Attachment B
- Order was addressed MSA 2355 Stevens Drive 1163 Bldg, Richland, WA 99354. Attachment B
- Package contained a label with the following information:
- End- User Name
- PCard Log Number
- 2355 Stevens
- Packing Slip was included with the package with the following information:
- PCard Log Number
- Contractor Name/ Address
- List of items purchased
- Price for each item and a total for the order Attachment B
- Contractor furnished a delivery manifest to the Central Receiving personnel at time of order delivery. Attachment B
- Can items be shipped Federal Express, freight collect?
- Contractor shall package each order separately. Attachment B