JD843

Issue 2

October 2006

Job Title:

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Rail Manager - Shift, Container Division

Responsible To:

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Terminal Manager, Container Division.

Job Purpose:

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Deliver the Rail requirements of the 24-hour plan within the context of the rail terminal facility and associated operations & in support of quay-side and yard activities.

Primary Objectives of the Role:

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·  Execution of the long-term rail strategy.

·  Provide a focal point for Rail Customers.
·  Actively participate as a member of the Terminal Management team.

·  Work closely with the Yard Control and Vessel Planning Manager to ensure rail operations are properly aligned.

·  Pro-actively identify potential obstacles to successful delivery of the 24-hour plan and seek solutions.

·  Identify variations to the plan & take corrective action through discussion with Management team.

·  Implement and sustain identified improvements.

·  Liaise with all internal customers to ensure Rail operates at optimum efficiency.

·  Take HR responsibility for direct reports.

·  Ensure adherence to health & safety requirements.

·  Development & performance management of own team.

·  Delivery of relevant operational KPIs.

DESCRIPTION OF DUTIES

Responsibility
For people
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Responsible for up to 10 direct reports and their:

·  Allocation, audit & measurement of work

·  Individual performance management

·  Adherence to all HR policies
·  Compliance to safe work practices and Health & Safety Policies and Codes of Practice
·  Personal and disciplinary issues and ensuring their conformance to related policy and procedures

·  Conduct & behavioural standards

·  Training, coaching & development
For Assets
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·  Responsible for own office/desk equipment.

·  Responsible for all other fleet and equipment assets associated with the area of responsibility
For Finance
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·  Responsible for cost effective deployment of resources in line with operational KPIs & financial budgets.

·  Responsible for issuing requisitions for PPE, stationery and other materials.
Decision Making
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In accordance with the Rail elements of the 24-hour operational plan, & with responsibility for associated operational & financial targets, is responsible for:

·  Deployment of resources to meet the needs of the Rail terminal and resource plan.

·  Effective allocation of resources to meet varying customer demands.

·  Effective allocation of resources to manage train movements.

·  HR issues for direct reports with authority up to stage 2.

Communications
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Communicate with:

·  Direct reports through regular & planned shift review meetings & team briefings.

·  Throughout shift, ongoing issuing of directions & instructions to Direct Reports.

·  Influence others to achieve performance targets, resolving conflict situations.

·  Customers to resolve Rail Terminal issues, therefore influencing & handling conflict.

·  Terminal & Senior Managers through regular review meetings.

Experience & Knowledge / Essential:
·  Minimum of 2 years experience in a general management role.
Desirable:
·  1 year’s experience in Port Operational management role (but could be achieved through intensive 6 months training).
·  1 year’s experience in Port Rail Operations (but could be achieved through intensive 6 months training).
Qualifications / Essential:
·  DVLA Licence
·  Excellent numeracy & literacy.
·  Ability to use Windows based systems.
·  IOSH Managing Safely.
·  5 ‘O’ Levels or GCSE equivalent (including Maths & English).
·  Management or Supervisory Qualification
Desirable:
·  Thorough knowledge of Port of Felixstowe, Yard related systems.
Personal Demands
Mental Demands
/ Varying levels of concentration will be required for 70-80% of the shift. Remainder will be at least a general awareness of the environment, operations & personal issues with Direct Reports.
Physical Demands
/ Light exertion & keyboard dexterity within the office environment. Light physical exertion in visiting rail terminals and walking around rail sidings.
Health & Safety
(unavoidable exposure to risk) / Equal exposure within an office environment and the Rail Terminals.

Manager’s Name: ……………………………………………………………………………………….

Manager’s signature: …………………………………………………………………………………..

*Job Holder or Group/Union Representative’s Name: …………………………………………..

*Job Holder or Group/Union Representative’s Signature: ……………………………………...

(* Please delete as applicable)

Date: ………………………………….

Detail of Rail Manager Role

·  Act as focal point for all Rail Customers with respect to the following elements of the operation:-

o  All train movement issues

o  All operational service delivery issues

o  All train bookings/planning of rail activity issues

·  To liase with YCM and Planning Manager to resolve any issues mentioned above

·  To manage the day-to-day performance issues with respect to POF performance and Customer performance within the agreed SLA’s and attend routine customer meetings

·  Contribute to the renewal negotiations of customer contracts

·  To review train plan change proposals with respect to affect on operations and liase between customers and Terminal Management Team including modelling volumes scenarios.

·  To maximise the capacity within the rail terminals with a view to accommodating additional services and meeting open access obligations

·  To be involved in the development and design of operations of the New Rail Terminal with a view of handling increasing volumes going forward.

·  To maximise the efficiency of all terminal operations involving train movements

·  To ensure that SMOW is adhered to at all times and act accordingly where concerns / non compliance arise

·  To continuously review SMOW with Safety Department, FOCS and NR.

·  Chair FOC and NR safety meetings

·  To act as a focal point for Network Rail

o  Managing Network issues (exceptions and variances from plan)

o  Liaison for Rail incidents at time of incident and follow up

o  Liaison for Terminal performance issues

·  Co-ordinate and manage any major maintenance on Rail plant or POF rail infrastructure between operations and customers.

·  Manage any projects arising out of Rail Capex approval.

·  Co-ordinate and implement change to processes and procedures.

·  To manage the rail workforce in terms of personal needs, availability and efficiency in handovers.

·  To ensure sufficient skills across the workforce are maintained to meet business needs

·  To manage rail workforce consultation / communication and safety issues.

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