SURGERY PERSONNEL
Dr Rachel Alleyne BM, MRCP,DFFP, MRCGP.
Reg. Southampton 1998 (F)
Dr Bruce Blackwell MB.BS, MRCGP, DRCOG.
Reg. London 1997 (M)
Dr. Marcus Mattison MB.BS, MRCGP,
Reg. London 2009 (M)
Dr Tanya NorthridgeBSc, MBChB,DFFP,DRCOG,MRCGP.
Reg. Leeds 2005 (F)
Dr Clare Stannard MB.BS, MRCGP.
Reg. London 1997 (F)
Dr Frances Wedgwood MRCGP, DFFP, MRCP, MBBS.
Reg. London 1994 (F)
Practice Nurses:
Mrs Susan Sharman RGN,
Mrs Catrina Cattigan RGN
Miss Martha Gayle RGN
Practice Manager
Mrs Jackie Morley
THIS SURGERY IS A GP TRAINING PRACTICE
You may be offered an appointment with one of our GP trainees. These are fully qualified doctors who are undergoing training and supervision to become a GP. If you are not happy seeing one of these doctors you can ask to see one of the usual doctors.
TO REGISTER AT THE SURGERY
Please complete one of our registration forms and hand it to a receptionist. These can be collected from reception or printed from our web site. Please make sure that you live within our practice area (see map).
As a patient of this practice you are able to see any of the doctors or other health care professionals as long as an appointment is available, however we suggest that you try and see the same doctor consistently and any preference expressed will be noted in your medical record. On occasions, especially in an emergency, you may not be able to see the doctor of your choice.
We operate a booked appointments system. Any registered patient may ring 0208674-6376 to make an appointment. If you are late for an appointment we may have to ask you to re-book. If you need to cancel your appointment please give us as much notice as possible so that we can offer it to others.
Home visits:
These should only be requested by patients who are too ill to travel to the surgery. Please phone by10.30 a.m. (The earlier you phone the easier it is for us to organise services). Pleasecome tothe surgery if you can, the doctor can see 4 people in surgery in the time it takes to see one at home.
Emergency consultations:
If you are suddenly taken ill and cannot wait until the next available appointment, please phone at 8.15 am to arrange a time to be seen during morning surgery for treatment of the urgent condition. For long term/non-urgent illness please see your own doctor in a routine appointment
WHAT TO DO WHEN THE SURGERY IS CLOSED;
If you need urgent care or advice outside surgery hours and at weekends there are several options.
You can visit a local pharmacist (chemist) and ask for advice.
If you need to speak to a doctor urgently you can ring SELDOC on 0208693 9066.
Saturday between 7am – 11 am phone on 0845 602 4464
If you need emergency treatmentin a critical or life threatening situation you should go to the nearest A&E Department or if necessary ring 999 for an ambulance.
TEST RESULTS
Please ring between 3.00 p.m. and 6.00 p.m. for the results of tests.
REPEAT PRESCRIPTIONS
To request a repeat prescription please send or hand in your computer prescription request or a letter informing us what you require, giving at least 2 working days notice. You can also fax your request on our prescription onlyfax line 020 8671 0283, this also requires 2 working days notice. We are unable to take repeat prescription requests over the phone.
SPECIAL SERVICES AND CLINICS
The practice nurses are available for health checks, blood pressure check, dressings, ear syringing, cervical smears and stitch removal. They will give advice to all patients on stopping smoking, cutting down drinking and staying (getting) fit. They also see patients with asthma and high blood pressure. Blood tests are currently only available to the elderly or infirm. Please make an appointment in the usual way.
MINOR SURGERY
Some minor surgery is undertaken within the practice.
CONTRACEPTION
All the doctors can provide contraceptive advice and services. They can discuss the best method for you, including the fitting of coils and diaphragms.
Post coital contraception (emergency) is also available within 72 hours.
All contraceptive advice is confidential for all our patients including teenagers.
CERVICAL SMEARS
These should be done every three years. Please book an appointment with a practice nurse.
TRAVEL VACCINATIONS
We provide a travel vaccination service. Please ask at reception for information on how to obtain travel advice and services.Travel appointments should be made at least 6-8 weeks prior to departure.
Non NHS Services:
Certain services are not provided under the NHS such as private referrals, some vaccinations, private certificates and prescriptions. For information on charges please ask at reception.
ANTE NATAL CLINIC
Tuesday 9.45a.m. - 13.30 p.m. with the midwife.
CHILD HEALTH CLINICS
Thursday: 1.00 p.m. - 3.00 p.m.
6 week check and immunisation appointments are arranged at reception. No appointment is necessary to see the Health Visitor or for weighing but appointments for developmental checks are arranged via a Health Visitoron 02030494003
Please do not bring sick children to these clinics, but to routine surgery.
COUNSELLORS
A counselling service is available at the surgery. Patients can be seen only by referral from their GP.
ON-LINE ACCESS TO SERVICES
For on-line access to prescriptions and appointments please go to our Web site and follow the link to create your account.
USEFUL PHONE NUMBERS:
Kings College Hospital Denmark HillSE5 9RS020 3299 9000
Dulwich Hosp. East Dulwich GroveSE22 8PT020 3299 9000
St Thomas' and Guy's Hospital Trust 020 7188 7188
For directions to these hospitals please ask at reception.
NHS Walk-in Centre
2-8 GracefieldGardens, Streatham, SW16 2ST 020 3049 5030
CONFIDENTIALITY AND DISCLOSURE OF RECORDS
You have a right to privacy and confidentiality and everyone working in the NHS has a legal duty to respect this. We only ever share information about you to others who have a legitimate need for it, in accordance with the Data Protection Act. They also have a legal obligation to keep it confidential. We send patient information, such as childhood immunisations, smears and mammograms to the Primary care Trust screening service as this information is held on a central NHS database.
We will not disclose any personal information to any person who is not involved in your care without first obtaining your written consent.
For more information see the poster in reception or ask for the leaflet - How we use your health record.
NAMED GP
All patients are allocated a named GP when they register. If you cannot remember which GP you were allocated, please ask one of the receptionists. The allocation of a named GP doesNOT mean that you can only see this doctor, you have a choice to see any GP.
COMMENTS
We welcome comments and suggestions on the services we provide. If there is anything you particularly wish to raise, please let either your doctor or the practice manager know. Should you feel the need to complain about our service you can obtain a leaflet on what to do, at reception.
PRACTICE AREA
Roads outside the black line are not included in the practice area (occasionally this area may vary).
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PLEASE REMEMBER TO INFORM US OF ANY CHANGE OF PERSONAL DETAILS INCLUDING YOUR PHONE NUMBER
ANY PATIENT WHO IS VIOLENT OR ABUSIVE TO STAFF MAY RISK REMOVAL FROM OUR LIST.
THIS LEAFLET IS AVAILABLE IN LARGE PRINT.
IT IS ALSO AVAILABLE IN SPANISH AND PORTUGUESE.
We comply with the Data protection and access to medical records legislation and Freedom of Information Act 2000.
11.09.15shared/reception/leaflets
BRIXTON HILL GROUP PRACTICE
22 RaleighGardens
Brixton Hill
London
SW2 1AE
Telephone No: 020 8674 6376
DOCTORS:
Dr Rachel Alleyne
Dr Bruce Blackwell
Dr Marcus Mattison
Dr Tanya Northridge
Dr Clare Stannard
Dr. Frances Wedgwood
PRACTICE MANAGER:
Mrs Jackie Morley
SURGERY TIMES
Monday/Wednesday/Thursday/Friday
8.00 a.m. - 6.00 p.m.
Tuesday
7.00a.m. -8.00p.m.
(7.00-8.00a.m. and 6.00-8.00p.m. pre booked
appointments only)