DOUGLAS L. ZUERNER
2530 Seminole Place
Owensboro, KY 42301
(270) 684-4068
OBJECTIVE: Sales and Marketing
To directly contribute to the profitability and continued growth of an organization employing my proven abilities in risk taking, competition, goal setting, and persuasion; further utilizing unique perception, self-initiative, persistence and excellent human relation skills to obtain my objective.
QUALIFICATIONS:
· Sales
· Marketing
· Manufacturing
· Planning
· Customer focused
· Organizational development
· Creative problem solving
· Printing experience
· Optical experience
· Retail experience
ACHIEVEMENTS:
Increased sales at a publishing company by being customer focused and using unique selling techniques. Named to top 10% in organization of 3,000.
Improved profit margins by selling service agreements and maintaining above average sales. Awarded salesman of the month. Selected to elite group of sales personnel for exceeding sales goals.
Enhanced department efficiency by maintaining top percentage margins and reducing expenses. Averaged $350,000 in annual sales.
Developed accounts in printing industry to $400,000 per year by using relationship selling, proactive problem solving, and excellent customer relations.
Expanded territories by focusing on one more call, one more sales presentation and one more customer. Results were additional volume with increased profits to the organization and expanded customer base.
EDUCATION AND TRAINING:
Bachelor of Science (Major in Biology and Minor in Chemistry) from Eastern Kentucky University, GPA 3.1. Participant in intramural sports. Employed while attending college, providing 100% of all tuition and college expenses.
Dale Carnegie seminar training.
Counselor selling seminar training.
Current licensed health agent.
EXPERIENCE:
Progress Commercial Printing January 2007-June 2007
Customer Service Representative (CSR). Duties inclusive of directing all incoming calls, gathering pertinent information for job quotes, job estimating, initiating of all print job orders, brokering for all outside print work, ordering paper and other material for all print jobs, following up on all print orders to insure prompt delivery and quality product, handling customer complaints.
Proficiency in PSI and Printsmith software systems.
Krieger-Ragsdale & Company, Inc. March 2006-January 2007
Sales Representative in Southern Indiana and Western Kentucky areas. Sales include offset (four color process) printing and continuous and snap-out business forms.
Kramac Printing Company 1999-2006
Sales Representative in Western Kentucky, Southern Indiana and Illinois areas. Sales include offset (four color process) and letterpress printing, continuous and snapout business forms and specialty advertising products.
Combined Insurance Company 1997-1999
Licensed health agent in the state of Kentucky. Duties included new sales of accident and health supplemental products, as well as the renewing and servicing of existing accounts in Western Kentucky. Promoted to management status in August of 1998. Duties include supervising, training and motivating myself and team members to meet and exceed specified production goals.
Greenwell-Chisholm Printing Company 1986-1997
Sales Representative in Western Kentucky and Southern Indiana areas. Sales include offset (four color process) and letterpress printing, continuous and snapout business forms as well as specialty advertising products.
Other experience:
Sales in electronics and appliances, optical and vision care, fine paper, plastics specialty materials.