Press Release

[DATE]

DON’T GET CAUGHT OUT WHEN BUYING FUNERAL SERVICES, URGES

AGE UK ESSEX

Age UK Essexis urging consumers to ask for a written quote upfront whenbuying funeralservicesto ensure they don’t get caught out by hidden charges.

With funeral costs on the rise in recent years, many people ask for a basic funeral quote in the hope that it will be the most cost-effective option. Butto avoid anyunpleasant surprises when the final bill arrives, it is essential to clarify what is included and which goods and services have to be paid for as extras beforebooking anything.

Peter Bland, Trading Manager at Age UK Essexsaid, “Before purchasing a funeral always ask for a written quote which outlines all the costs. Make sure that you clarify upfront exactly what is included in the price and that it covers all the services you require. A cheap offer at first sight canturn out rather more expensive if you have to pay extra for many additional items.

“Those who want to protect themselves against future price rises should consider a funeral plan. It makes financial sense, as you’re effectively paying for your funeral at today’s prices. This not only means that the financial burden won’t fall on loved ones, but it also ensures that your personal wishes can be carried out, which can be a great source of comfort for family at an upsetting time.”

Age UK’s Funeral Plansenable people to fix the cost of their cremation funeral at today’s prices and remove the worry about rising inflation. They are designed specifically for those in later life and offer flexible plans and payment methods to suit different requirements.The Age UK Funeral Plan guarantees that the funeral costs covered by the plan are met in full and at today’s prices, meaning less worry and financial strain for all involved.

Customers who take out an Age UK Funeral Plan before the price rise on 1 December 2012 can also save up to £235.

For further information please call Age UKEssexon01245 264499 or 01255 422552or visit them at 112 Springfield Road, Chelmsford Essex, CM2 6LF or The Insurance Office, 26 Station Road, Clacton on Sea, Essex, CO15 1SX. Alternatively, if you would like further information online, visit

ENDS

Age UK GuaranteedFuneral Plans

Age UK Enterprises work in association with Dignity Caring Funeral Services to provide Age UK Guaranteed Funeral Plans.Age UK’s Funeral Plans are designed specifically for those in later life and offer flexible plans and payment methods to suit different requirements.

Age UK Funeral Plans have the following benefits:

  • Guaranteed to cover the cost of a cremation funeral
  • Guaranteed acceptance if you are over 50
  • No medical or health questions asked
  • Flexible payment methods
  • Allows family and friends to add their own special tribute when the time comes.

Dignity plc is Britain’s largest single provider of funeral related services and is the market leader in the provision of pre-arranged funeral plans.Since 2009 Dignity have achieved 5th place or higher in the Top 50 Call Centres for Customer Service Awards.

Dignity Pre Arrangement Limited ISO 9001:2008 accredited company status. For more information visit:

Age UK

For media enquiries relating to Wales, Scotland and Northern Ireland please contact the appropriate national office: Age Scotland on0131 668 8055, Age Cymru on029 2043 1562 and Age NI on 028 9024 5729.

Age UK is the new force combining Age Concern and Help the Aged, dedicated to improving later life.

We provide free information, advice and support to over six million people; commercial products and services to over one million customers; and research and campaign on the issues that matter to people in later life. Our work focuses on five key areas: money matters, health and well being, home and care, work and training and leisure and lifestyle. We work with our national partners, Age Scotland, Age Cymru and Age NI (together the Age UK Family), our local Age UK partners in England and local Age Concerns. We also work internationally for people in later life as a member of the DEC and with our sister charity Help Age International.

Age UK is a charitable company limited by guarantee and registered in England (registered charity number 1128267 and company number 6825798). Age Concern England and Help the Aged (both registered charities), and their trading and other associated companies merged on the 1st April 2009. Together they have formed the Age UK Group (“we”). Charitable services are offered through Age UK and commercial products are offered by the Charity’s trading companies, which donate their net profits to Age UK (the Charity).

Age UK Enterprises

To fund its charitable activities, Age UK needs a constant flow of independent income. It seeks to achieve this through a balance of traditional fund raising and trading activities.

The trading activities, through Age UK Enterprises enable it to meet the needs of older people, through products specifically designed to meet these needs; quality products such as general insurance and energy services. Age UK Enterprises is the commercial services arm of Age UK.

Age UK Enterprises incorporates: Age UK Energy, Age UK Insurance Services and Age UK Guaranteed Funeral Plans. Log on to for details.

Age UK Enterprises is part of the Social Enterprise Coalition; an organisation that represents a wide range of social enterprises with the overarching aim of working in partnership for the creation of effective sector products, services and knowledge-sharing networks to help stimulate and encourage growth, development and sustainability of social enterprises in England.

Age UK Enterprises Limited is authorised and regulated by the Financial Services Authority for insurance mediation (311438). Age UK Enterprises Limited is registered in England and Wales No. 3156159, registered office: Tavis House,1-6 Tavistock Square, London WC1H 9NA. VAT Number: 710 3843 66. Age UK Enterprises Limited is a wholly owned subsidiary of Age UK (registered charity No. 1128267 and registered company No. 06825798) and donates its net profits to Age UK.

Age UK England (charity number 261794) has merged with Help the Aged (charity number 272786) to form Age UK, a charitable company limited by guarantee and registered in England: registered office address Tavis House,1-6 Tavistock Square, London WC1H 9NA, company number 6825798, registered charity number 1128267.