Domestic Abuse Support Worker

Job Description

Domestic Abuse Support Worker

Job Title: / Domestic Abuse Support Worker
Salary Range/Grade: / Grade J- Spinal Points 22-27 – Salary: £20,660 - £24,174
Training Band: / 2
Hours: / 37 hours per week
Work base: / Windmill Hill Children’s Centre, (will be asked to work across the Salisbury Plain Training area when required)
Reporting To: / Senior Family Support Worker
Responsible for: / N/A
Main Purpose of Job:

To develop and maintain effective partnership working with parents with a commitment to safeguarding and promoting the welfare of children.

To work with Army Welfare Service, Splitz and other agencies to assess, provide and co-ordinate interventions to meet identified support needs of armed forces families with children on a one to one basis and within agroup setting.

To facilitate and deliver support and interventions which improve parental capacity and family relationships for families experiencing or who have experienced Domestic Abuse.

To participate in the wider Children’s Centre service with a particular emphasis on targeted vulnerable families to engage actively with the service.

Performance Fundamentals:
Spurgeons has identified three performance fundamentals applicable to all roles in the organisation:

Providing Excellent Services
Managing Self and Others
Managing Resources

All job tasks and competencies are aligned with these performance fundamentals.
Performance Indicators and Targets:

Meet quota forDomestic Abuse support referrals and cases.
Deliver eightDomestic Abuse support courses per year
Complete 80% initial assessment and end of intervention baseline questionnaire
Safeguarding incident reporting to timescale
Record all group sessions and any incidents requiring follow up to required quality and timebound
Ofsted Inspection Safeguarding is good (minimum).
Customer satisfaction is good.
Case recording of referrals to required quality and timebound completion
To adhere to Spurgeons vision and mission and to demonstrate Spurgeons core values of compassion, inclusivity and hopefulness in performing the essential duties and responsibilities of your job

Job Description
Providing Excellent Services

To provide individual and group support to armed forces families with children who are affected by a range of issues which can include disability, domestic violence, welfare rights parenting and safeguarding.

To assess the needs of children in order to promote their well being and improve outcomes.

To work with CAF processes where required and as part of a Team Around the Child, which includes attending external meetings and case conferences, fulfilling the roles of Lead Professional in the CAF in some situations.

To develop and use a range of innovative approaches to effectively engage with and develop services for families experiencing/who have experienced Domestic Abuse, alongside key partners (AWS and Splitz), to complement the Recovering Together vision for best outcomes for children and their families.

To work with families and Army Welfare, Splitz and other agencies to develop and co-ordinate the delivery of a shared support plan.

To refer families to specialist and other services when appropriate and with consent in accordance with required protocols and monitor family progress and engagement with referred services.

To ensure that the policies, procedures and practice for safeguarding and promoting the welfare of children are implemented effectively within Spurgeons and relevant Local Safeguarding Children Board policies and procedures.

To take up referrals and work with parents to identify, understand and meet their children’s needs and promote positive outcomes for their children.

To facilitate and/or deliver Domestic Abuse support programmes to identified armed forces families within the children’s centres and community venues.

To work flexibly and deliver services across the Salisbury Plain Training area as directed.

Managing Self and Others

Be accountable for and review own practice using supervision and other opportunities for professional development.

To follow lone working policy and guidelines when undertaking community outreach visits.

To provide support as required to colleagues (internally and partner agencies) to ensure project targets are achieved, in conjunction with your line manager’s requests.

Managing Resources

Follow contractually agreed case management procedures, including recording and reporting, involving other agencies, colleagues and line managers where appropriate.

To work with other members ofSpurgeons Children’s Centres teams to prepare for and participate in OFSTED inspections.

Person Specification
Attainments / In order to be considered for this post you will have to demonstrate that you already have: / Criteria

Qualifications

/ NVQ level 3 qualification in Child Care, Health or Social Care or equivalent
Evidence of recent and continuing professional development in relation to child development and family support practice.
IDVA qualified / E
E / D

Experience

/ Professional experience of engaging in family support with vulnerable families
Experience of providing home visits and facilitating group sessions
Experience in running family support programmes and parenting courses
Practical experience in identifying innovative ways to engage with hard to reach families
Experience of working in within a multi-agency team, interagency settings and the CAF/TAC process
Experience of using data bases for recording, maintaining monitoring and retrieving information.
Experience of delivering the Freedom, You and Me, Mum or other Domestic Abuse support programmes
Experience of using CAADA DASH risk assessment. / E
E
E
E
E / D
D
D

Work Based Knowledge

/ A working knowledge and demonstrable understanding of:
The Children Acts of 1989 and 2004 and United Nations Convention on the Rights of the Child
Child protection and safeguarding issues, including Safeguarding and Child Protection policies, procedures and systems
Knowledge of Child Development and the impact on children from issues such as domestic violence, substance misuse and parental mental health
An Outcomes based approach to measuring performance and its application in services for children.
Lone Working best practice.
The Data Protection act in relation to working with Children families and multi-agency working.
Equal opportunity and diversity in assessing and responding to the needs of children and families
An understanding of the Military demographic / E
E
E
E
E / D
D
D

Skills

/ Proficient in Microsoft Word, Excel and Outlook
Excellent interpersonal and communication skills – effective in a variety of settings and range of people.
Effective persuading, communicating and interpersonal skills to gain commitment, confidence and compliance.
Responsive to direction and challenge.
Demonstrates an excellent customer service approach
Demonstrably accurate, methodical and neat in ways of working
Proficient time management skills
Skills in collating and sharing data / E
E
E
E
E
E / D
D

Special Job

Circumstances

/ This post has the following special circumstances:
A car driver and access to a car for work purposes
Regular travel within the Salisbury Plain Garrison Training areas
Requires lone working within Spurgeons policies and procedures
Occasional national and regional travel
Flexible approach to hours due to possible travel and supporting the needs of colleagues and service users. This includes occasional weekend and evening work
Note: If you have difficulty in meeting these conditions because of a disability or family circumstances, the Chair of panel will discuss it with you in order to consider reasonable adjustments to the job or working conditions. / E
E
E
E / D

Competencies (expected behaviours)

Within the main performance fundamentals Spurgeons identified ten core competencies that describe expected behaviours for which staff are required to work within, at the level of their role. For each post there are essential competencies that are key in ensuring the role is done effectively which are complemented by desirable competencies.

Please refer to Spurgeons Competency Framework for detailed descriptions.

Competencies / Level / Job Critical Competencies / Other Core Competencies
PROVIDING EXCELLENT SERVICES
Focusing on the Customer
To meet customers’ (service users and colleagues) needs and aims to continuously improve the services they provide to make sure customers receive an excellent service. / 3 / X
Safeguarding People
To ensure that all service users are appropriately safeguarded and that all staff are kept safe whilst working; safeguarding being always recognised as of paramount importance. / 3 / X
Delivering Outcomes
To ensure agreed outcomes are delivered in the most efficient and timely way by embracing a creative and entrepreneurial approach. / 3 / X
MANAGING SELF AND OTHERS
Providing Direction
Leading and providing direction to individuals, supporting and enabling them to make a positive contribution to the current purpose and future vision of the organisation. / 3 / X
Working as a Team
To work effectively with other people and use the diversity of the team to create a working environment which helps achieve the tasks. / 3 / X
Developing Self and Others
To behave ethically and professionally within your role, being aware of your own and other people’s strengths and weaknesses, and take steps to learn, develop and achieve high levels of performance in yourself and others. / 3 / X
Embracing Change
To embrace change effectively within services and departments through reflective, motivating and flexible leadership and team working. / 3 / X
Communication
To ensure the effective use of written and oral communication skills to convey information and ideas to individuals and teams within and outside the organisation and create opportunities for individuals to respond and provide feedback. / 3 / X
MANAGING RESOURCES
Making Evidence Based Decisions
To identify and use various sources of evidence, making meaning of it to understand how relevant and valid it is, to enable effective decision making that improves performance and delivers outcomes. / 3 / X
Planning and Managing Resources
To make sure the organisation delivers its key priorities, tasks and forecasts; effectively manage risks, relationships and use resources in efficient ways to deliver outcomes. / 3 / X

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