Minutes of Stennack Surgery Patient Participation Group

Meeting 6.30pm – Wednesday 9 May 2016

Attendees

Linda Petzing, Fiona Vinnicombe, Dr Will Webb, Amanda Allen, Roy Brookes, Kirsten Kypridedmou, Anne Oxley, Chris Parker, Jane Parker, Susan Pearson

Guest: Keith Parker

Linda welcomed Susan and Amanda as new members.

Apologies

Chris Gendall, Jenna Oliver, Jeremy Preedy, Fred Richards, Marilyn Richards, Pam Stevens, Jim Thomson, Laura Kinsey, Anita Howard

Guest Speaker

Keith Parker, volunteer from Cornwall Mobility based at Treliske, gave an informative talk about all Cornwall Mobility’s services and circulated leaflets (available from Linda Petzing). They offer equipment hire and purchase, occupational therapy support and driving and independent living assessments. Posters and leaflets now available in Waiting Room. Information added to the TV screens and the surgery Intranet.

  1. Minutes of previous meeting and Matters arising

Approval and adoption of pre-circulated Minutes on 29 February 2016. No matters arising.

  1. Back to basics

Fiona and Linda are trialling a back to basics approach for the PPG. This was combined with the Practice Update.

  1. Practice Update
  • GP Forward 5 year plan setting out future funding.
  • CCG – projected £57m deficit; all commissioned services under review.
  • Staffing – advertising for a new phlebotomist; temporary receptionist now permanent; Dr Lucas-McGrath still on sick leave; some GP gaps therefore being filled by locums.
  • Budgets: new funding from 01 April 2016
  • Carbis Bay surgery: still in ongoing discussions
  • Telephone system: under review. Probably £20k+. Approaching FOSS for funding.
  • Quality Outcome Framework: Achieved 100% against targets for 2015/16.
  • St Ives Community Transport project for over 50’s being set up. Linda & Fiona to meet up to discuss.
  • GP contract: 7 day opening under discussion nationally.
  • Surgery running some research projects and looking for new opportunities
  • 20 May 2016 is International Clinical Trials Day. Contact Linda P if interested.
  1. Open Forum

Linda and Fiona suggested themes for discussion and circulated ajunior doctors’ strike pictorial information sheet.

  • Prescriptions

There was a wide ranging discussion with input from Dr Webb.

  • Online services

The group discussed appointments and repeat prescription online booking. The software has recently been updated and the surgery is looking at transferring to “Waiting Room 2”, after a trial period, in near future.

  • Items from Members

The group heard about an issue with a complex and distressing letter from a consultant to a patient.

Everyone agreed this had been a very useful meeting and a better format.

  1. PPG meeting at Bodriggy (Hayle)

PPG members invited to attend a meeting with guest speaker Derek McGrath about Out of Hours service in Cornwall. Date yet to be agreed, but will be in June. Contact Linda P for further details. (Meeting has been booked for 21/6/16 2.30pm)

  1. National Awareness Week (NAPP)

6 - 11 June. Volunteers wanted for a presence in surgery waiting room. Would like to share positive impacts of PPG with other patients. (Email sent out for volunteers 17/5)

  1. Date of next meeting

Monday 25 July 6.30 – 8.30.

Meeting closed 8.40pm

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