NHS England, Birmingham, Solihull and the Black Country Area Team:

Primary Care Strategy Engagement

This engagement process designed to ensure our key partners are formally involved in the production of the five year Primary Care Strategy. The Strategy is attached with an abridged PowerPointversion of our draft operational plan, which covers the outcomes for the first two years of the strategy.

This work will complement the extensive engagement already undertaken and on-going with patients and the public in our region as part of the Call to Action.

It will cover the period from Tuesday 29 April 2014 until Tuesday 27May 2014.

The vision of the Strategy is:

Deliveringbetter care and improved outcomes for our patients and our population at all times.

There are seven objectives to be delivered by 2019; these outline how NHS England, Birmingham, Solihull and the Black CountryArea Team will deliver to the vision. Each objective will contribute to the overarching objective of increasing quality in primary care and highlights what we need to do.

  • Objective 1: Quality – to continuously improve the quality of primary care through all of our objectives
  • Objective 2: Populations - to improve health outcomes and reduce health inequalities
  • Objective 3: Patients - to improve patient experience, access and satisfaction
  • Objective 4: Processes – to improve quality of primary care via contracting and regulating processes
  • Objective 5: Workforce – to develop a sustainable workforce to enable delivery of quality primary care
  • Objective 6: Premises – to improve the estate in which we provide primary care
  • Objective 7: Transformation – work with key stakeholders to deliver system change and new models of primary care

The Department of Health Mandate to NHS England (Department of Health 2012) highlights:

“An important responsibility to drive improvements in the quality of primary care, reflecting the vital role that stronger primary care will play in supporting delivery of objectives across this mandate”

As a result, the Area Team have developed a draft Primary Care Strategyto deliver its statutory responsibilities and NHS Mandate duties.

We are really keen to seek the views of statutory partners and stakeholders in the development of the strategy and would welcome comments via the feedback form enclosed.

You can contribute by completing our feedback form and e-mailing this to:r alternatively completingit and posting it to: Hardeep Kaurat the address shown at the end of the feedback form.

This strategy will remain in draft form until the end of May 2014 whilst we await views from our stakeholders. We will includefeedback from our patients and the public.

If you require the documents in large print or in a language other than English, please contact

If you would like us to come out and discuss the strategy please let us know so we can do this within the timeframe of the engagement period and get it into our diary. Please contact Geni Hall on 01138253277 to arrange this.

Feedback form

  1. Do you agree with the vision for primary care?

Yes

No

If no, please suggest below why, and if, you have an alternative vision

  1. Do you agree with our 7 objectives and what we need to do (pages 26 to 41)?

Yes

No

If no please suggest below what you would want to see included

  1. Do you agree with our 5 year plan on a page (page 47) for Eye Health?

Yes

No

If no please suggest below what you would want to see included

  1. Do you agree with our5 year plan on a page (page 48) for Dentistry?

Yes

No

If no please suggest below what you would want to see included

  1. Do you agree with our 5 year plan on a page (page 49) for Pharmacy?

Yes

No

If no please suggest below what you would want to see included

  1. Many people tell us that many of our primary care services are good, but can you tell us what would make them better? Whether it’s a big thing or a little thing, we are keen to hear your views
  1. If you have any other comments about our draft Strategy plan for primary care, please let us know below:
  1. About you

We would like to know a little about you. This will help us to know if we have heard from a wide range of partners and stakeholders and get in touch if we require any clarification on the feedback you have provided. Please complete the section below:

Name:

Job title:

Name of the organisation/company that you are representing:

We would like to include some comments from our partners in our strategy. If you are able to provide a statement please use the space below and sign the bottom of the form so we have your permission to include your comments.

Thank you for your contribution.

Signed:

Please email your completed questionnaire to hardeep.kaur3@nhs,netor send to:HardeepKaur,NHS England, Birmingham, Solihull and the Black Country Area Team, St Chads Court, 213 Hagley Road, Edgbaston, Birmingham, B16 9RG.

Please ensure your feedback reaches us by Monday 26 May 2014 which is when the engagement period will end.

Primary Care Strategy Engagement Page 1 of 4

Birmingham, Solihull and the Black Country Area Team