Emergency Operations Center Management
Exercise Evaluation Guide
I respectfully submit the completed Exercise Evaluation Guide for the Hurricane Griffin Tabletop Exercise conducted May 24 2011 for the Jackson County Emergency Management Department using the ON-Line eXercise (ONX) System.
Print NameE-Mail Address
Phone Number
Date
Signature
Emergency Operations Center Management
Capability Description: Emergency Operations Center (EOC) management is the capability to provide multi-agency coordination (MAC) for incident management by activating and operating an EOC for a pre-planned or no-notice event. EOC management includes: EOC activation, notification, staffing and deactivation; management, direction, control, and coordination of response and recovery activities; coordination of efforts among neighboring governments at each level and among local, regional, State, and Federal EOCs; coordination of public information and warning; and maintenance of the information and communication necessary for coordinating response and recovery activities.
Capability Outcome: The event is effectively managed through multi-agency coordination for a pre-planned or no-notice event.
Activity 1: Direct EOC Tactical Operations
Activity Description: Following activation of the EOC system, staff and organize the EOC in accordance with the Comprehensive Emergency Management Plan (CEMP) and the requisite policies, procedures and directives.
Task / Observation Keys / Performance
1.1 / Establish organization/operation of EOC.
· Sections, branches, divisions, and groups are identified and implemented as appropriate
· Agency / jurisdiction representative(s) for appropriate external entities requested and implemented within the command structure as needed
· EOC emergency and situational reporting requirements established and implemented
· Initiate logs of actions and messages sent and received
· Forms, logs and reports are created in accordance with local requirements
· Documentation library established / Strong Adequate Weak
Unsure Non-Existent
Not Applicable
Observations:
Improvement Recommendations:
1.2 / Ensure that all emergency support functions (ESFs) are staffed.
· Informed and trained staff are present
· Staff have access to materials that support operations (e.g., plans, procedures, resources and accounted for in the incident management structure) / Strong Adequate Weak
Unsure Non-Existent
Not Applicable
Observations:
Improvement Recommendations:
1.3 / Coordinate management of EOC with other ICS operations.
· Jurisdictional emergency management operations are supported and coordinated
· Incident Command / Unified Command (IC / UC, emergency response priorities, and Incident Action Plans (IAPs)) are coordinated and supported by and with EOC
· Ensure that non-ESF external organizations (e.g. government and non-government) are notified and integrated into the Command structure, as appropriate.
· State / Federal authorities contacted for emergency or disaster declaration, as appropriate / Strong Adequate Weak
Unsure Non-Existent
Not Applicable
Observations:
Improvement Recommendations:
Activity 2: Gather and Provide Information
Activity Description: Upon establishing EOC operations, gather, organize and document incident situation and resource information from all sources to maintain situational awareness within the EOC and horizontally and vertically within the National Incident Management System (NIMS).
Task / Observation Keys / Performance
2.1 / Coordinate emergency management efforts among local, county, regional, State and Federal EOC.
· Participation of appropriate EOC / support organizations requested and integrated into the Command structure, where applicable
· Outreach to appropriate various levels of government is implemented, coordinated, and maintained / Strong Adequate Weak
Unsure Non-Existent
Not Applicable
Observations:
Improvement Recommendations:
2.2 / Coordinate with non-governmental agencies and / or private sector to collect / share data on incident situation.
· Various public / private organization or, nonprofits are contacted, mobilized, and integrated into the command structure, as appropriate
· Subject Matter Experts (SMEs) from public / private agencies and academia who may be able to assist are contacted, mobilized, and integrated into the command structure, as appropriate / Strong Adequate Weak
Unsure Non-Existent
Not Applicable
Observations:
Improvement Recommendations:
2.3 / Monitor communications and information systems.
· Communication and information systems (television, radio, print, internet) are monitored for public reaction to response efforts and integrated into SITREPs
· Information analyzed for purpose of identifying additional response-related issues that need to be addressed and forwarded through the command structure for feedback / Strong Adequate Weak
Unsure Non-Existent
Not Applicable
Observations:
Improvement Recommendations:
2.4 / Collect, analyze, and disseminate information and intelligence.
· Establish and maintain operations security (OPSEC) of information within EOC
· Situation information collected to assess response level / conditions at all levels
· Situational status and operational concerns solicited at all levels
· Information gathered from the field is analyzed and consolidated
· EOC SITREP developed and disseminated including status and contingency plans to all levels
· Inputs for IAP are coordinated from all levels
· SITREPs are distributed on a regular schedule to all levels
· IAPs are distributed on a regular schedule to all levels / Strong Adequate Weak
Unsure Non-Existent
Not Applicable
Observations:
Improvement Recommendations:
Activity 3: Identify and Address Issues
Activity Description: Upon receiving information, assess and identify current and anticipated resource shortages, technical support issues, community / public affairs, and key policy decisions needed across all capabilities, and provide to the applicable agency, function, jurisdiction or multi-agency coordination entity for resolution.
Task / Observation Keys / Performance
3.1 / Identify and elevate needs / issues up the chain of command as needed, while tracking status.
· Personnel and equipment challenges
· Legal and regulatory
· Policy
· Interoperability
· Political, social and economic sensitivities / Strong Adequate Weak
Unsure Non-Existent
Not Applicable
Observations:
Improvement Recommendations:
Activity 4: Prioritize and Provide Resources
Activity Description: Upon identification of need / issues, establish priorities, provide strategic direction, coordinate and resolve multi-agency resource issues, and provide resources.
Task / Observation Keys / Performance
4.1 / Facilitate resolution to legal, policy, political, social and economic sensitivities of the affected jurisdiction as they impact response and recovery operations.
· Resources are allocated to minimize / address sensitivity issues
· Resolution facilitated among affected parties
· Issues are identified for elevation to a higher level for decision, if needed
· Resolution of issue implemented, communicated, monitored, at all levels / Strong Adequate Weak
Unsure Non-Existent
Not Applicable
Observations:
Improvement Recommendations:
HSEEP Exercise Evaluation Guide: Emergency Operations Center Management 2 Disaster Resistant Communities Group – www.drc-group.com