Baxter & Walsh Physical Therapy
2237A Wantagh Ave 8 Saxon Avenue
Wantagh, NY 11793 Bay Shore, NY 11706
516-826-0116 631-206-2989
Karen Baxter Furno, P.T., D.P.T.
Monica Walsh Caraciolo, P.T., D.P.T. LIKE US ON FACEBOOK! WWW.FACEBOOK.COM/BAXTERWALSHPHYSICALTHERAPY
At Baxter & Walsh Physical Therapy, we are committed to providing the utmost quality care in a comfortable yet professional environment. Please take the time to complete this survey so that we can assure that we are providing care to the best of our ability.
Thank you very much for your feedback.
1. Your age: ______years
2. Your sex: ____ Male ____ Female
3. How did you learn about this facility? (check all that apply)
___ Physician ___ Insurance Company ___ Relative ___ FDNY
___ Friend ___ Former Patient ___ Location ___ HSS
___Telephone Book ___ Advertisement ___ Other (please indicate) ______
4. Was this your first experience with physical therapy? ____ Yes ____No
5. Was this your first experience with this facility? ____ Yes ____No
6. Please check the location of the problem for which you received physical therapy (check all that apply)
___ Neck ___ Hip ___ Lower Back ___Pregnancy
___ Shoulder ___ Elbow ___ Hand ___ Hand/Wrist
___ Foot ___ Foot/Ankle ___ Knee Other (please specify)______
Please rate your degree of satisfaction with each of the following statements:
(1 = strongly disagree, 2 = disagree, 3 = neither agree nor disagree, 4 = agree, 5 = strongly agree)
7. My goals for physical therapy were met. _____
8. My physical therapist was courteous. _____
9. All other staff members were helpful. _____
10. The office scheduled appointments at convenient times. _____
11. I was satisfied with the treatment provided by my physical therapy. _____
12. My first visit for physical therapy was scheduled quickly. _____
13. It was easy to schedule visits after my first appointment. _____
14. I was seen promptly when I arrived for treatment. _____
15. The location of the facility was convenient for me. _____
16. Parking was available for me. _____
17. My physical therapist understood my problem or condition. _____
18. The instructions my physical therapist gave me were helpful. _____
19. I would recommend this facility to family and friends. _____
20. I would return to this facility if I required physical therapy care in the future. _____
21. Overall, I was satisfied with my experience with physical therapy. _____
Additional Comments or Suggestions:
Optional Name:______