/ / / / / / / /
++++++++++++Important E-Mail Security Alert++++++++++++
Dear Valued Brookstone Customer,
On March 31, we were informed by our e-mail service provider that your e-mail address may have been exposed by unauthorized entry into their system. Our e-mail service provider deploys e-mails on our behalf to customers in our e-mail database.
We want to assure you that the only information that may have been obtained was your first name and e-mail address. Your account and any other personally identifiable information are not stored in this system and were not at risk.
Please note, it is possible you may receive spam e-mail messages as a result. We want to urge you to be cautious when opening links or attachments from unknown third parties.
In keeping with best industry security practices, Brookstone will never ask you to provide or confirm any information, including credit card numbers, unless you are on our secure e-commerce site, Brookstone.com.
Our service provider has reported this incident to the appropriate authorities.
We regret this has taken place and for any inconvenience this may have caused you. We take your privacy very seriously, and we will continue to work diligently to protect your personal information.
Sincerely,
Brookstone Customer Care
****************************************************************************************************
To speak to a Customer Service representative, call 800-926-7000.
Brookstone Customer Service
1 Innovation Way
Merrimack, NH 03054
****************************************************************************************************
You are receiving this message because you have requested information or purchased from Brookstone. If you no longer wish to receive these emails, please send a message to or select here to unsubscribe.
IMPORTANT INFORMATION FOR OUR CUSTOMERS
Chase is letting our customers know that we have been informed by Epsilon, a vendor we use to send e-mails, that an unauthorized person outside Epsilon accessed files that included e-mail addresses of some Chase customers. We sent a team to Epsilon to investigate and they concluded that the information that was retrieved included some Chase customer e-mail addresses, but did not include any customer account or financial information, or names associated with those e-mails. Your accounts and confidential information remain secure. As always, we are advising our customers of everything we know as we know it, and will keep you informed on what impact, if any, this will have on you.
We sent an e-mail to all customers who may have been affected. If you did not receive an e-mail, then your e-mail was not one of those from Chase in the Epsilon system.
We apologize if this causes you any inconvenience. We want to remind you that Chase will never ask for your personal information or login credentials in an e-mail. As always, be cautious if you receive e-mails asking for your personal information and be on the lookout for unwanted spam. It is not Chase's practice to request personal information by e-mail.
As a reminder, we recommend that you:
- Don't give your Chase OnlineSM User ID or password in e-mail.
- Don't respond to e-mails that require you to enter personal information directly into the e-mail.
- Don't respond to e-mails threatening to close your account if you do not take the immediate action of providing personal information.
- Don't reply to e-mails asking you to send personal information.
- Don't use your e-mail address as a login ID or password.
Please visit our Security Center at chase.com and click on "Fraud Information" under the "How to Report Fraud". It provides additional information on exercising caution when reading e-mail that may appear to have been sent by us.
The security of your information is important to us and we strive to handle it with care and discretion at all times. If you have any questions, please call:
- For credit card accounts, please call the number on the back of your card.
- 1-866-251-0477 for Personal accounts
- 1-866-251-0588 for Business accounts
- 1-800-848-9136 for Home Lending
- 1-800-336-6675 for Auto accounts
JPMorgan Chase Bank, N.A. Member FDIC
© 2011 JPMorgan Chase & Co.
Epsilon Alerts Chase That Some Chase Customers' E-mail Addresses Were Accessed
NEW YORK, April 1, 2011–JPMorgan Chase (NYSE: JPM) Chase announced today that we were informed by Epsilon, a marketing vendor we use to send e-mails, that an unauthorized person outside their company accessed files that included e-mail addresses of some Chase customers. We are advised by Epsilon that the files that were accessed did not include any customer financial information, but are actively investigating to confirm this. As always, we are advising our customers of everything we know as we know it.
Chase will never ask customers for personal information or credentials in an email.
Information for Chase customers is available on chase.com.
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations inmore than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business andcommercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, PMorgan Chase & Co. serves millions of consumers in the United States and many of theworld’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Informationabout JPMorgan Chase & Co. is available at
To our travel community:This past weekend we discovered that an unauthorized third party had stolen part of TripAdvisor's member email list. We've confirmed the source of the vulnerability and shut it down. We're taking this incident very seriously and are actively pursuing the matter with law enforcement.
How will this affect you? In many cases, it won't. Only a portion of all member email addresses were taken, and all member passwords remain secure. You may receive some unsolicited emails (spam) as a result of this incident.
The reason we are going directly to you with this news is that we think it's the right thing to do. As a TripAdvisor member, I would want to know. Unfortunately, this sort of data theft is becoming more common across many industries, and we take it extremely seriously.
I'd also like to reassure you that TripAdvisor does not collect members' credit card or financial information, and we never sell or rent our member list.
We will continue to take all appropriate measures to keep your personal information secure at TripAdvisor. I sincerely apologize for this incident and appreciate your membership in our travel community.
Steve Kaufer
Co-founder and CEO
More information
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/ / Go to TripAdvisor|Unsubscribe|Privacy Policy|Contact Us
Please do not reply directly to this e-mail. This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Questions? Get help here.
TripAdvisor LLC 141 Needham Street, Newton, MA 02464, USA.
© 2011 TripAdvisor LLC. All rights reserved. TripAdvisor, the TripAdvisor logo, the Owl logo and Get The Truth. Then Go. are either registered trademarks or trademarks of TripAdvisor LLC in the U.S. and/or other countries.
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Dear (customer)
Kroger wants you to know that the data base with our customers' names and email addresses has been breached by someone outside of the company. This data base contains the names and email addresses of customers who voluntarily provided their names and email addresses to Kroger. We want to assure you that the only information that was obtained was your name and email address. As a result, it is possible you may receive some spam email messages. We apologize for any inconvenience.
Kroger wants to remind you not to open emails from senders you do not know. Also, Kroger would never ask you to email personal information such as credit card numbers or social security numbers. If you receive such a request, it did not come from Kroger and should be deleted.
If you have concerns, you are welcome to call Kroger’s customer service center at 1-800-Krogers (1-800-576-4377).
Sincerely, The Kroger Family of Stores
If you wish to create or edit your online Kroger profile, please click here.
The Kroger Co.
1014 Vine Street
Cincinnati, OH 45202
TiVo Notifies Customers of Epsilon Database Breach
April 2, 2011 by admin
Filed under Breach Incidents, Business Sector, Hack, Subcontractor, U.S.
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Now it’s TiVo’s turn to issue a press release:
TiVo Inc. (NASDAQ: TIVO), the creator of and a leader in advanced television services including digital video recorders (DVRs) announced today that we were informed by Epsilon, a third-party e-mail marketing vendor who TiVo and other companies use to manage email communications, that an unauthorized person outside their company accessed files that included e-mail addresses of some TiVo customers. We were advised by Epsilon that the information that was obtained was limited to first name and/or email addresses only.
Epsilon does not have access to service information or credit card details and all such personally identifiable information remains secure.
Other companies including JP Morgan Chase and Kroger were also impacted by this breach. Epsilon is conducting a full investigation. We are also conducting our own internal investigation to verify the information Epsilon has provided to us regarding this incident.
We are in the process of notifying impacted customers of this breach.
A reader of DataBreaches.net sent along this email notification that he just received:
From: TiVo
Date: Sat, Apr 2, 2011 at 4:00 PM
Subject: Important Information About Your Account
To: [redacted]
Dear TiVo Customer,
Today we were informed by our email service provider that your email address was exposed due to unauthorized access of their system. Our email service provider deploys emails on our behalf to customers who have opted into email-based communications from us.
We were advised by our email service provider that the information that was obtained was limited to first name and/or email addresses only. Your service and any other personally identifiable information were not at risk and remain secure.
Please note, it is possible you may receive spam email messages as a result. We want to urge you to be cautious when opening links or attachments from unknown third parties.
We regret this has taken place and apologize for any inconvenience this may have caused you. We take your privacy very seriously, and we will continue to work diligently to protect your personal information.
If you have unsubscribed in the past, there is no need to unsubscribe again. Your preferences will remain in place.
Sincerely,
The TiVo Team
----- Forwarded Message ----
From: Target.com <
Sent: Mon, April 4, 2011 3:51:34 PM
Subject: Important message from Target
Target’s email service provider, Epsilon, recently informed us that their data system was exposed to unauthorized entry. As a result, your email address may have been accessed by an unauthorized party. Epsilon took immediate action to close the vulnerability and notified law enforcement.
While no personally identifiable information, such as names and credit card information, was involved, we felt it was important to let you know that your email may have been compromised. Target would never ask for personal or financial information through email.
Consider these tips to help protect your personal information online:
- Don’t provide sensitive information through email. Regular email is not a secure method to transmit personal information.
- Don’t provide sensitive information outside of a secure website. Legitimate companies will not attempt to collect personal information outside a secure website. If you are concerned, contact the organization represented in the email.
- Don’t open emails from senders you don’t know.
Sincerely,
Bonnie Gross
Vice President, Marketing and Guest Engagement
Dear Customer:
We were notified by our database marketing vendor, Epsilon, that we are among a group of companies affected by a data breach. How will this affect you? The company was advised by Epsilon that the files accessed did not include any customer financial information, and Epsilon has stressed that the only information accessed was names and e-mail addresses. The most likely impact, if any, would be receipt of unwanted e-mails. We are not aware at this time of any unsolicited e-mails (spam) that are related, but as a precaution, we want to remind you of a couple of tips that should always be followed:
• Do not open e-mails from senders you do not know
• Do not share personal information via e-mail
Hilton Worldwide, its brands and loyalty program will never ask you to e-mail personal information such as credit card numbers or social security numbers. You should be cautious of "phishing" e-mails, where the sender tries to trick the recipient into disclosing confidential or personal information. If you receive such a request, it did not come from Hilton Worldwide, its brands or its loyalty program. If you receive this type of request you should not respond to it but rather notify us at .
As always, we greatly value your business and loyalty, and take this matter very seriously. Data privacy is a critical focus for us, and we will continue to work to ensure that all appropriate measures are taken to protect your personal information from unauthorized access.
Sincerely, /
Jeffrey Diskin
Senior Vice President, Customer Marketing
Hilton Worldwide
We believe in transparency and know that keeping our valued customers with whom we have a relationship, or have had a relationship in the past, informed is the right thing to do.
If you have previously unsubscribed from promotional emails from Hilton Worldwide we will continue to respect your request.
View our Privacy Policy here.
We have been informed by Epsilon, the vendor that sends email to you on our behalf, that your e-mail address may have been exposed by unauthorized entry into their system.
Epsilon has assured us that the only information that may have been obtained was your first and last name and e-mail address. REST ASSURED THAT THIS VENDOR DID NOT HAVE ACCESS TO OTHER MORE SENSITIVE INFORMATION SUCH AS SOCIAL SECURITY NUMBER OR CREDIT CARD DATA.
Please note, it is possible you may receive spam e-mail messages as a result. We want to urge you to be cautious when opening links or attachments from unknown third parties.
In keeping with standard security practices, the College Board will never ask you to provide or confirm any information, including credit card numbers, unless you are on a secure College Board site.
Epsilon has reported this incident to, and is working with, the appropriate authorities.
We regret this has taken place and apologize for any inconvenience this may have caused you. We take your privacy very seriously, and we will continue to work diligently to protect your personal information.
Sincerely,
The College Board
Please do not respond to this e-mail as it is not a monitored e-mail address. If you have a question or comment concerning College Board e-mail services, please contact our Customer Service Department.
To ensure that collegeboard.com e-mail is not incorrectly identified as spam, please add to your address book.
© 2011 The College Board, 45 Columbus Avenue, New York, NY 10023-6992. All rights reserved. View a complete list of College Board trademarks.
----- Forwarded Message ----
From:
Sent: Mon, April 4, 2011 10:07:03 PM
Subject: Important Information for 1800Flowers.com Email Customers
Dear 1800Flowers.com Customer:
One of our email service providers, Epsilon, has informed us that we
are among a group of companies affected by a data breach that may
have exposed your email address to unauthorized third parties.
It's important to know that this incident did not
involve other account or personally identifiable information.
We use permission-based email service providers such as Epsilon
to help us manage email communications to our customers.
We take your privacy very seriously and we work diligently to ensure
your private information is always protected. Epsilon has assured
us that no private information, other than your email address,
was involved in the incident. We regret any inconvenience
that this may cause you.
Because of this incident, we advise you to be extremely cautious
before opening emails from senders you do not recognize.
We thank you for your understanding in this matter.
Sincerely,
Bibi Brown
Director, Customer Service
Security & Privacy
This email was sent to
If you've received this e-mail as a forward,
we invite you to subscribe.
If you no longer wish to receive offers via email from
1-800-FLOWERS.COM(R) click here to unsubscribe.
Add to your Address Book to ensure
that you receive our email in your Inbox.
1-800-FLOWERS.COM, INC. Corporate Office - One Old Country Road,
Suite 500 - Carle Place, New York 11514-1801
From: Walgreens <
Sent: Tue, April 5, 2011 2:19:46 AM
Subject: A Message from Walgreens
Dear Valued Customer,
On March 30th, we were informed by Epsilon, a company we use to send emails to our customers, that files containing the email addresses of some Walgreens customers were accessed without authorization.
We have been assured by Epsilon that the only information that was obtained was your email address. No other personally identifiable information was at risk because such data is not contained in Epsilon's email system.
For your security, we encourage you to be aware of common email scams that ask for personal or sensitive information. Walgreens will not send you emails asking for your credit card number, social security number or other personally identifiable information. If ever asked for this information, you can be confident it is not from Walgreens.
We realize you previously unsubscribed from promotional emails from Walgreens, and that will continue, but we feel an obligation to make you aware of this incident. We regret this has taken place and any inconvenience this may have caused you. If you have any questions regarding this issue, please contact us at 1-855-814-0010. We take your privacy very seriously, and we will continue to work diligently to protect your personal information.
Sincerely,
Walgreens Customer Service Team
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Copyright 2010 Walgreen Co., 200 Wilmot Road, Deerfield, IL 60015-4620. All rights reserved.
From: Best Buy Reward Zone [mailto:
Sent: Monday, April 04, 2011 10:44 AM
Subject: Important Email Security Alert